What qualifications should be possessed to engage in diesel generator after sales service?

On May 28, 2019, Daze Power's after-sales service capability was certified to meet the five-star after-sales service standard, which is in line with the national GB T27922-2011 "Commodity After-sales Service Evaluation System" and the "After-sales Service Requirements for Generators and Power Generation Welding Machine Equipment" of the National Commodity After-sales Service Evaluation Compliance Certification Review Committee. It is reported that this is the "five-star after-sales service certification" of Daze Power Brand "Generator Power Generation Welding Machine" in line with the national standard of five-star after-sales service evaluation system and the national after-sales service system standard, which fills the gap of generator for many years. At the same time, this also confirms that Daze Power's after-sales service capabilities are more perfect than the national standards, and it has achieved a real industry leader.

First of all, you have to understand machinery, and the master who does the maintenance of mechanical and electrical basically has no qualifications and certificates, but people open maintenance shops.

The question is a little awkward, Osawa Zhang Jialiang.

Are you in this industry? Generally, you can have a maintenance technician or maintenance technician, and you can have experience in diesel engine maintenance. If you want to go to the diesel engine factory, you will be trained and assessed.

On-site commissioning and installation guidance:

1.The diesel generator sets sold provide door-to-door delivery and first-class guidance for installation and commissioning. Users can ask the store to provide professional mechanics to guide the installation (a certain fee is required).

**Precautions for installation and commissioning The diesel generator sets sold have undergone strict load tests and various index tests before leaving the factory, and can only be shipped after they are qualified.

2.When the diesel generator set (diesel engine) in the engine oil and the water in the cooling water tank are all discharged, in the diesel generator set to reach the user, please add oil to the diesel generator set (diesel engine) and add (antifreeze) to the radiator, and connect the battery connection line (control parameter ** wiring).

3.Connect the cables prepared by the user. Diesel generator sets can generate electricity normally.

4.Before the diesel generator set is shut down, the power load must be turned off, and the diesel generator set must be shut down at a deceleration (the generator will be damaged if the load is stopped).

Warranty period:1The diesel generator set sold provides a one-year (or 12 months) on-site warranty service for the whole machine, and a lifetime door-to-door paid service.

2.Due to the quality problems of diesel generator set equipment, the machine will be repaired free of charge during the warranty period until the machine can run normally.

3.If the diesel generator set equipment can not be repaired at the user's site and the accessories cannot be repaired, the user can request the store to replace the new parts and replace the new diesel generator set on the damaged large parts including (diesel engine, generator).

4.Arrive at the repair site within 48 hours after receiving the user's repair report.

Note: After the diesel generator set arrives at the location specified by the user, the user needs to prepare a crane or forklift to unload the goods (the cost is borne by the user).

Huaquan generator sets provide high-quality services, including pre-sale, in-sale and after-sale. Before the sale, the company will help customers design and select according to the project and the owner's equipment: product power, function, brand, and assist users in designing the computer room free of charge; In sale, free on-site commissioning, free training plan for users, training operators, the two sides discuss (factory or on-site) training methods, content and time, according to the actual situation; After-sales, provide a one-year free warranty period, more than 30 cities set up more than 62 technical service departments during the three-year period of 1 return visit in half a year, the total number is not less than 2 times; The project and project will be visited once a month, no less than 3 times in the first 3 months, reminding users to do a good job in daily maintenance and first insurance, and replace wearing parts in time.

65 technical service stations, coupled with the support of the company's spare parts library and related personnel, can ensure that hidden faults are found and eliminated in time to ensure the reliability of the backup power supply. Let you use it more assured.