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Dear Lenovo users, hello!
Dear Lenovo users, hello!
1.Check to see if the phone has accidentally turned off the switch for data connection (System Settings - Wireless & Network - Data Connection).
2.Check to see if you use some traffic monitoring software, such as setting a daily limit on data.
3.Try the other options in System Settings - Wireless & Networks - Mobile Networks - Access Points.
5.When the above methods are ineffective, please restore your phone to factory settings and try it or go to a nearby Lenovo repair site to check the specific cause.
If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.
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Dear Lenovo users, hello!
We apologize for the inconvenience caused by the use of your mobile phone.
The mobile phone cannot use the mobile data service to access the Internet, and the wireless wifi Internet access is also abnormal.
The problem of abnormal Internet access of mobile data service may involve whether the SIM card is in arrears, mobile data service switch, access point, system abnormality, etc., you can refer to this step to troubleshoot.
If the wireless wifi network is abnormal, because there are many possible situations involved, you should mainly consider whether the wireless password is entered incorrectly, whether the wireless network itself is abnormal, and whether the mobile phone system or hardware motherboard wifi module is damaged. For more possible scenarios, it is recommended that you refer to them.
Check it out. Since we can't see the specific situation of your phone remotely, if the problem persists, we can't solve it effectively. We recommend that you take the time to go to your local Lenovo after-sales service center and let the engineers help detect and solve the problem, and do not rule out the fault caused by the hardware motherboard.
You can log in to the official website to check the address.
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My green orange phone has a good internet connection.
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Hello, please restart the machine and try to see if it can connect.
If it doesn't work, you can try a new ** card to see if you can surf the Internet normally.
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Hello. Lenovo Authorized Repair Site Query:
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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Install Hydra to switch access points automatically.
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Mine too, it's useless to restart and install Hydra, I can only reset the factory settings, but now I don't have to bother, you turn on the wifi first, and after two minutes you turn it off, and then connect the mobile data on it, my hundred tried.
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Just reboot it, and mine is the same.
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Hope it helps you and have a great day!
Hello. We apologize for the inconvenience.
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Dear users, hello!
This is the Lenovo FAQ knowledge base, which has a relatively complete answer and know the process and analysis: >>>More