Why does it show that the entry failed when I just want to record my fingerprint?

1. Check the fingerprint recognition area and fingers for stains.

Make sure your fingers and fingerprint area are free of stains, and if so, clean them and try again.

2. Fingerprint changes affect entry.

Changes in fingerprints (e.g., dry fingerprints, peeling fingers, sweating, etc.) may affect the success rate of fingerprint entry, so you can make your fingers moister before entering, or change your fingers.

3. Check whether you use a third-party film (applicable to screen fingerprint models).

The original film used in the screen fingerprint model has been treated with a special process, which will not affect the fingerprint recognition effect, and the use of a third-party film may affect the success rate of fingerprint unlocking or entry, so it is not recommended to use it, you can go to the customer service center to replace the official film and re-enter the fingerprint.

4. Upgrade the system.

Please upgrade your phone to the latest version to view.

5. Reset all settings.

Go to Settings - System Administration - Backup & Reset - Restore all settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating, important information can be backed up in advance.

6. Service center testing.

If the above methods fail to solve your problem, please back up your mobile phone data in advance, bring your mobile phone and purchase voucher to vivo customer service center for testing, pay attention to WeChat *** "vivo" or "vivo customer service" to inquire about the service center address**, it is recommended to contact before going to ensure that there is a staff reception before going over, so as to avoid delaying precious time and running in vain.

Is there a time limit for fingerprinting? Generally, if the entry fails, it can also be attempted to be entered.

If your mobile phone fails to enter the fingerprint lock of your mobile phone, you can troubleshoot it based on the following conditions:

1.Please keep the contact surface between your finger and fingerprint clean and free of dirt;

2.If your mobile phone is an under-screen fingerprint, the unofficial mobile phone film (anti-privacy film, hydrocondensation film, tempered film, etc.) may cause the sensor to receive a weak signal, affecting the user's fingerprint entry experience.

3.Please restart your phone and try fingerprint entry again.

If the problem persists, back up your data in advance (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for maintenance.

Make an appointment for service. Repair spare parts** inquiry.

Boarding service.

Reasons for fingerprint entry failure:

When entering, the quality of the fingerprint image obtained by the fingerprint sensor is not up to standard.

When entering, the finger is dry or wet (oily, easy to sweat, wet), and can be removed when touched, which will cause the fingerprint image quality and coverage area obtained by the fingerprint sensor to be substandard.

If the image is not up to standard after pressing the image several times in a row, the fingerprint entry will fail.

The area of the fingerprint is too small, and the entry position is single.

The surface of the fingerprint device is unclean during entry, which affects the quality of the fingerprint.

In the process of fingerprint entry, if you exit halfway without completing the last entry, the fingerprint entry fails.

Note: Please try to avoid entering fingerprints while charging.

Please note the following when entering:

When entering fingerprints, please do not slide your finger when pressing, so that a clear fingerprint can be collected.

When entering, please keep your fingers and fingerprint device clean. The fingerprint sensor is recognized by the fingerprint pattern and its fine capacitance difference, so please keep the finger and fingerprint sensor clean when entering, sweat, water stains, and dirt will affect the entry of the fingerprint template, and the sensor will also intelligently identify and prevent the user from entering.

When entering fingerprints, please press with appropriate force, use fingers to enter fingerprints on and around your fingertips, place your fingers on the fingerprint reader of your mobile phone, and lift your fingers to repeat the entry after feeling the vibration. (There are many fingerprint characteristic values of the finger belly, and it is also a common posture).

It is recommended not to use your finger to enter repeatedly in the same position, and to expand the fingerprint entry area as much as possible. The working principle of fingerprint recognition is to match the fingerprint entered before, so please use different positions of your finger to enter according to the prompts, the larger the area of fingerprint entry, the higher the probability of successful comparison, and you need to avoid repeatedly clicking and entering with the same area when entering fingerprints.

When entering, try to use the posture you normally used to unlock. Fingerprint unlocking needs to be matched and compared with the previously entered fingerprint information, and it is recommended to use the usual unlocking posture when entering, so as to improve the success rate when unlocking.

In the process of fingerprint entry, if you exit halfway without completing the last entry, the fingerprint entry will fail, please ensure that the last step of fingerprint entry is completed. The last step of fingerprint entry prompt is as follows: please complete the fingerprint information, after the entry is completed, the interface will pop up the entry success interface, please click OK.

Then restart the phone and try it, it should be a problem with the phone.

You can see if the skin of your fingers is worn, so you can try another finger.

You shouldn't have a problem with the fingerprint touch, right?,Clean the fingerprint touch first.,If it doesn't work, delete the original fingerprint and record it again.。

It may be that there is a problem with the hardware of fingerprint recognition, and it is recommended to repair it.

If your mobile phone fails to enter the fingerprint lock of your mobile phone, you can troubleshoot it based on the following conditions:

1.Please keep the contact surface between your finger and fingerprint clean and free of dirt;

2.If your mobile phone is an under-screen fingerprint, the unofficial mobile phone film (anti-privacy film, hydrocondensation film, tempered film, etc.) may cause the sensor to receive a weak signal, affecting the user's fingerprint entry experience.

3.Please restart your phone and try fingerprint entry again.

If the problem persists, back up your data in advance (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for maintenance.

Make an appointment for service. Boarding service.

Repair spare parts** inquiry.

There are many reasons why fingerprints cannot be successfully recorded, one is the wear and tear of the fingerprint itself, which leads to the inability to record successfully, which requires replacing the fingers that are not commonly used to record again. Secondly, even if the fingers are too dry and wet, they will not be able to record successfully, if the fingers are too dry, you can breathe on the fingers every time you record fingerprints, and you can effectively record them.

Most of the reasons are the peeling of the fingers, and it is difficult to record fingerprints when the fingers are molting. Secondly, the fingers have swirl patterns.

Fingerprints, also called handprints, are protruding lines on the epidermis. Because human fingerprints are produced by a combination of genetics and environment, fingerprints are common to everyone, but they are different. Because the repetition rate of fingerprints is very small, about 1 in 15 billion, it is called "human ID card".

Fingerprints are the lines formed by the concave and convex ** on the fingertips at the end of human fingers, fingerprints can increase the friction of the hand when touching objects, so that it is easier to exert force and grasp the object, it is naturally formed in the process of human evolution.

Unable to enter due to external interference Please keep your fingers clean, if your fingers are stained with water, lotion, sweat, grease or dryness, fingerprint entry may be affected. During the recording process, please use the most commonly used grip posture and record as much finger area as possible to avoid entering the same fingerprint area repeatedly.

Fingerprints are worn, punch cards are too sensitive, and both are possible.

Wipe the screen, wash your hands, and try again.

If your mobile phone fails to enter the fingerprint lock of your mobile phone, you can troubleshoot it based on the following conditions:

1.Please keep the contact surface between your finger and fingerprint clean and free of dirt;

2.If your mobile phone is an under-screen fingerprint, the unofficial mobile phone film (anti-privacy film, hydrocondensation film, tempered film, etc.) may cause the sensor to receive a weak signal, affecting the user's fingerprint entry experience.

3.Please restart your phone and try fingerprint entry again.

If the problem persists, back up your data in advance (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for maintenance.

Huawei Customer Service Center.

Boarding service. Repair spare parts** inquiry.

1. Keep your fingers clean and fresh: if your fingers are calloused, peeling, oily, sweaty, etc., it will affect the fingerprint recording, and you can try to change one finger if necessary;

2. Press the finger covering the fingerprint recognition area, and move the finger repeatedly according to the prompts, enter as much finger area as possible, and avoid repeatedly entering the same fingerprint area;

3. Detect and update the system, and then try to record again

4. If the above operations cannot be solved, it is recommended to bring your mobile phone to the customer service center for testing and processing.