In the face of consumers requests for deposit refunds, why has ofo not responded for a long time?

In the face of consumers' requests for a refund of the deposit, ofo has not responded for a long time, and it is possible that the person in charge of ofo has run away.

The little yellow car is really on the rise, at that time the street was full of small yellow cars, and the street was full of scrapped small yellow cars, the small yellow car project may be to raise funds, but I didn't expect the small yellow car to develop well and be eliminated soon. ofo capital chain broken, may have used 15 million user deposits, now it is normal not to get out, no money how to return the deposit, it is too late to run.

Ofo may have been prepared from the beginning, and if the small yellow car project develops well, it is possible to continue to do it. But ofo felt that it was too greedy, invested too much at once, and invested abroad, so that the cost of the fiasco could not be recovered. Now there is no company to be found, and there is no person in charge of the company, they seem to have disappeared out of thin air, and everyone feels that their deposit has been wasted.

ofo owes 500 million debts to ** merchants and 2 billion deposits to 15 million users, and now the court cannot find anyone to bear this debt. From the moment ofo had a crisis, users applied for a refund of the deposit, and the deposit of 90 people was refunded in two days, and some netizens laughed that they still had to queue up to refund the deposit, and it is estimated that it will take five hundred years.

Ofo may have made a wrong decision from the beginning, and invested a lot in the production of small yellow cars before the project was mature, resulting in problems in the capital chain. As for the ofo speaker's claim that he has not used the user's deposit, this is undoubtedly another slap in the face, if he has not used it, why has the deposit not been returned? I believe that everyone has been very disappointed with ofo, and there is no expectation to get back their deposit.

Although the deposit is not too much for an individual, ofo's behavior is to break the trust of 15 million users.

Because ofo is now facing the problem of asset liquidation, and its assets are because there is no one to take over now, second, because the value is too low, there is almost no market, and third, there is no money on the books. Therefore, we are unable to respond to the refund of the deposit.

Because this company has no money left, and it has gone out of business, we can't get our money back.

There are too many people who refund their deposits. The person in charge of ofo has run away at present, and there are many refunds, so the refund of the deposit of ofo will be very slow.

Because ofo's economic situation has been difficult to support the refund of consumers' deposits.

Ofo will sign a usage agreement with the user when the user registers, which also includes the relevant matters of the deposit. However, due to the rupture of ofo's capital chain, ofo has returned the deposit to the user in accordance with the time and amount agreed in the agreement. In this case, the contract between ofo and the user has become invalid.

Therefore, the reason why ofo cannot refund the deposit is also because the contract between it and the user has expired.

In the process of Ofo's operation, there is a problem of management chaos. Due to the high turnover of Ofo's employees, Ofo's management system is not stable. In this case, it is difficult to ensure consistency and stability in the operation and management of ofo.

At the same time, ofo's customer service** also has problems such as constant busy calls and no answers, resulting in users being unable to consult and solve problems in a timely manner. Therefore, the reason why ofo cannot refund the deposit is also due to operational problems caused by its management chaos.

To sum up, the reason why ofo cannot refund the deposit is mainly because of the problems caused by the rupture of its capital chain, the failure of the contract and the chaos of management. Although ofo promises to return the deposit to users on the official **, in practice, ofo has not done it. For users, if they want to return the deposit as soon as possible, it is recommended to consult the official customer service of ofo, or to complain and protect their rights with the relevant departments.

I wonder if you have ever refunded the deposit of "ofo bike sharing"? When you follow some operations online, you find out! Hey? I can't find the button to refund the deposit inside! No matter how you operate, you just can't refund the deposit, isn't it annoying?

Li Donggu has also been troubled by this problem for many days, after my morning of research, I finally found the "ofo shared bicycle" internal routine, as long as you follow my next god operation, you can easily return the deposit!

First of all, we need to open "ofo bike sharing" on our phone and click on me.

After entering the personal center interface, you will see that there is a "My Wallet", we click on it.

Here we can see the remaining balance, red envelope income, coupons, deposits, etc., and we click on "Deposit".

Knock on the blackboard! Here's the point!

At this time, we will enter the interface of my rights, we click on the gray words "refund deposit" at the bottom, do not click the button of CITIC Bank, it is an advertisement! Look at how deep the routine is!

Li Donggu used to click the button of the entire CITIC Bank every time he always entered another page. As a result, you will never be able to find the button to refund the deposit!

Ofo deposits may be difficult to return In recent months, rumors that the capital chain is in trouble have been haunting OfoA few days ago, the user **ofo could not return the deposit, and the deposit received within a few hours is still being refunded in the past few weeks, and for the time being, ofo has once again become the focus of attention from all walks of life. So what does this look like?

How should ofo users obtain their legitimate rights and interests?

Ofo is designated as a deposit that is difficult to refund.

In recent years, the potato amused into the dilemma of lack of money, during this period, the office staff of the Beijing head office went to the building, ready for bankruptcy and reorganization of the news was **, ofo said in response, unlike external reports, just exchanged the office place, but need to sell a lot of users to return the deposit about ofo deposit is difficult to return rumors, hand to ofo also reacted, saying that the current return of the deposit procedures are normal, the whole process takes about 15 working days, At the same time, due to the exchange of workplaces, it is possible to extend the period of refund of the deposit appropriately.

A few years ago, when the sharing bicycle industry was very popular, many sharing bicycle companies began to compete, but after the tide fell, the sharing bicycle companies at that time are now taking the road of bankruptcy and being acquired, and several sharing bicycle companies represented by ofo small yellow cars are still continuing.

ofo status.

But at the same time, the biggest problem faced by Dai Wei, the founder of ofo, is the rupture of the ofo capital chain, the situation of the small yellow car is becoming more and more difficult, the arrears of the first merchant are being sued, and the return of the user's deposit is now a problem. In the next step, the key to whether Ofo can get out of the predicament is that it is important for the team led by David to find a suitable revenue model.