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1. Please check whether you use a third-party protective film, the third-party protective film is not officially certified, can not guarantee the performance, may cause the fingerprint recognition rate to be reduced, it is recommended that you use the official protective film;
2. The protective film of the fingerprint area Whether the touch screen is scratched or broken. If yes, please re-enter the fingerprint or replace the protective film screen;
3. Whether the fingerprint area is dirty, there are bubbles in the protective film, dust, etc. If so, it is recommended to clean and replace the protective film;
4. After removing the protective film, you need to re-enter the fingerprint, otherwise the fingerprint recognition effect will be affected.
1. After unlocking with the preset pattern digital password, delete the previous fingerprint again, and set the fingerprints of other fingers to see;
2. When re-entering, try to stick to the screen as hard as possible, and record fingerprints of the same finger at different angles, which can improve the unlocking rate and security;
3. When unlocking, press your finger slightly the position of the fingerprint icon, and stay for a little (don't lift your finger too fast) to increase the unlocking rate.
1. If unlocked in strong light, please use your finger to completely cover the fingerprint recognition area;
2. At low temperature (less than -5), the recognition success rate will decrease, and it is recommended to turn on the face recognition function to assist in unlocking in a low temperature environment.
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It may be that your fingers are a little dirty, or the place where your fingerprint recognition is a little dirty, anyway, you wipe it again, and try again, it should be fine.
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It may be that the fingerprint recognition module is not easy to use, or it may not be recognized by the fingerprint shallowly.
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It is common to change the angle of your finger and then go up, but this is not a problem of fingerprint unlocking, but a problem of your fingerprint entry.
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Another possibility is that fingerprints were not used for unlocking.
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When you are so six, you need to be sure, and you can follow the steps prompted by others to enter your fingerprint.
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What's the reason why the language unlock can't be used? You can recognize your fingerprint, but you can't recognize it at the end. I think it's because the fingers don't have a tattoo. You can choose to set up your phone password by swiping a little.
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If the fingerprint sensor is damaged and will have a certain impact on fingerprint recognition, please pay attention to the following points: [Fingerprint unlocking attention] 1. Fingerprint requirements: Keep your fingers clean and fresh, such as fingers calloused, peeling, oil, sweat, etc.
2. Unlock posture: press your fingers against the fingerprint recognition area. Swipe your finger flat down against the position of the flash and across the fingerprint sensing area) Note:
The input and unlocking actions should be as consistent as possible. 3. Enter Settings --- More Settings--- Restore factory settings--- restore all settings [this operation will not lose mobile phone data, please rest assured] 4. If the fingerprint sensor is damaged and scratched, please go to the after-sales service center for testing and repair, and the after-sales service center address inquiry method; Go to Settings --- more settings --- after-sales service.
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1. It may be that the mobile phone system has crashed, stuck and other faults, you can restart the mobile phone to see if it has returned to normal.
2. It may be that the recorded fingerprint cannot be recognized, it is recommended to enter "Settings", click "Password and Security", enter "Fingerprint Unlock", delete the existing fingerprint and add it again.
3. If the fingerprint is used frequently and the fingerprint storage file is updated when the fingerprint is full, the fingerprint storage space may be full, resulting in the unavailability of the fingerprint hardware. You can delete infrequently used fingerprints in fingerprint management, only keep or enter 1-2 commonly used fingerprints, and then restart the phone to try it.
4. If it doesn't work, you can back up the mobile phone data and software, and then restore the factory settings, under normal circumstances, if it is a software problem, it can be solved.
5. There may also be hardware failures such as wiring, which cannot be solved by yourself, so it is recommended to send the mobile phone to the after-sales service for testing and maintenance.
Hope the above answer is helpful to you, thank you!
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The phone does not recognize the registered fingerprint, you can try the following:
1.Make sure the fingerprint area and your fingers are clean and dry.
2.The phone may not recognize fingerprints with folds or scars, it is recommended to try a different finger.
3.The screen film may cause the fingerprint recognition sensor to be insensitive, so it is recommended to remove the screen film and try to remove it.
4.Please cover your finger completely with the Home button and keep your finger flat on the Home key.
5.If multiple attempts fail, it is recommended that you bring the purchase invoice, warranty card and machine to your local Samsung after-sales service center for professional engineers to help you test.
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If you are using a Huawei phone and you fail to enter the fingerprint lock of your mobile phone, you can troubleshoot the following items:
1.Whether to slide your finger when recording your fingerprint.
If the finger slides quickly, the quality of the fingerprint image obtained by the fingerprint sensor will not be up to standard, resulting in the recording failure, it is recommended that you place your finger in the fingerprint sensing area for a while while while while recording.
2.Finger and fingerprint sensors identify whether the area is clean or not.
If there is sweat, water stains, dirt, etc. in the finger or fingerprint sensor identification area, the sensor will also intelligently identify it, affecting the fingerprint entry.
3.Whether you quit midway or the screen has not been operated for a long time when you are typing.
During fingerprint entry, if you exit the entry interface or keep the screen on for more than 10 minutes, which will cause the entry failure, we recommend that you re-enter the fingerprint and complete the fingerprint entry in time.
Warm reminder: You need to re-enter the password after exiting the entry interface or entering the timeout, which can prevent your phone from being entered by others when the screen is not locked, so as to protect the safety of your mobile phone.
4.Please try to use different positions of your finger to enter and expand the fingerprint entry area as much as possible.
When entering, please adjust the position and angle of finger contact and press moderately, so that the area of fingerprint entry can be increased, and the probability of success when unlocking will be higher; If the area of the fingerprint is too small and the location is single, it may lead to failure or low unlocking success rate.
5.Try to avoid entering your fingerprint while charging.
The charger may interfere with the fingerprint sensor, so try to avoid recording your fingerprint while charging.
6.Whether the phone has a third-party protective film.
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If you use a vivo mobile phone and the fingerprint cannot be recorded, you can refer to the following processing methods: 1. Check whether there are stains in the fingerprint recognition area and fingers to ensure that there are no stains on the fingers and finger recognition area, if so, please clean and try again. 2. Changes in fingerprints affect changes in the input fingerprints (such as:
Fingerprint drying, finger peeling, sweating, etc.), which may affect the success rate of fingerprint entry, so you can make your finger moist before entering, or change your finger to enter. 3. Check whether to use a third-party film (applicable to screen fingerprint models) The original film used by the screen fingerprint model has been treated with a special process, which will not affect the fingerprint recognition effect, and the use of third-party film may affect the success rate of fingerprint unlocking or entry, it is not recommended to use, you can go to the customer service center to replace the official film and re-enter the fingerprint.
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If the fingerprint recording of the mobile phone fails, it is recommended that the landlord can enter the password and re-enter it again.
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Wipe your fingers, or breathe on your fingers to make them warm, if it still doesn't work, you can enter the password to unlock it. Or click "Settings", drop down and select "Password & Fingerprint" to enter.
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Press and hold the power button to power off, long press the volume up button to turn off the button for a few seconds to enter recovery mode, click the Clear option, find the formatted data and click to enter, enter yes and click below to confirm.
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