Samsung 5830 model phone after formatting, why can t you connect to the computer

Hello, I'm very sorry, if your phone can't connect to the data network, try it as follows:

1. Turn off your phone and restart it.

2. Turn on the data switch and turn off WLAN (top curtain pull-down view) 3. Settings - Wireless and Network - Mobile Network - Access Point Name - Menu - Reset to Default Settings.

4. Try to replace the ** card.

5. Back up your phone's data (**Book Kai Sui, short messages, multi-coincidence **files, etc.) and restore your phone to the original factory settings (Settings - Privacy - Restore original factory settings).

If the above methods still can't solve the problem, it is recommended to send the phone to the nearest Samsung service center, please click for specific service center inquiries.

Hope the above information can help you, thank you for staring wide!

Hello: According to your description, it is recommended that you try the following steps:

1. Check whether the SIM card is enabled GPRS Internet service will be temporarily closed.

To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card** to open the data traffic Internet service.

2. Check whether the "Mobile Data" switch is turned on.

Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green.

3. Reset the Internet access parameters.

In standby mode, select Apps - Settings - Connections - More Settings - Mobile Network - Tap the name of the access point - Menu - Reset to Default Settings - After the settings are completed, restart your phone to surf the Internet.

Note: If you are using a mobile card that does not support NET services, you can select a WAP access point.

If you still cannot access the Internet after resetting the Internet access parameters, you can try to create an APN:

Create an APN

Enter the following parameters:

Name: Feel free to fill in.

APN: CMWAP (Mobile Card), UNIWAP (Unicom Card), 3GWAP (3G Card).

**: Port: 80

Others do not need to be set, and finally press the "Menu button (left touch sensitive button)-Save Save."

4. Please try to change to another ** card.

5. You can also try again in a different time period or network environment.

6. Back up your phone's data (book, text messages, etc.) and restore your phone to factory settings.

Restart to try, or the phone is in arrears.

Flash the machine and go online to get the next firmware.

If you can't do it before, try changing the data cable, or you have a problem with your phone settings.

Hello and welcome to the Samsung Digital Services platform.

If you still can't connect to the computer after the above operations, it is recommended that you try to disconnect the KIDS device from the computer, open the KIES software, click [Solve the connection failure], and try to reinstall the driver.

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