MMS can t be opened, what s going on, Huawei Telecom version of the mobile phone Y320 model

Depending on your description, you can check by following these steps:

1) Please confirm whether the 1X or 3G Internet access function of the mobile phone is enabled, and whether the mobile phone supports MMS and Internet access. When the mobile terminal does not support MMS, you will often receive garbled or blank text messages;

2) Please check whether the SMS and MMS inbox is full and clear it.

3) Please check the MMS option on your mobile phone for the MMS size setting, the mobile phone can only receive MMS messages within the set size. If the received MMS message is smaller than the set size but still cannot be received, it is generally a terminal performance problem, please consult the terminal manufacturer to solve the problem.

4) Perform a test of changing the phone and changing the card to check whether there is a hardware problem with the mobile phone or card;

5) If the above operation still does not solve the problem, please call Telecom 10000 to report. Thank you!

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According to your description: MMS is required**, you can confirm whether your mobile phone network is on, if you still can't, you can call the 10000 number manual service to inquire about your problems in detail.

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It's normal, there is a problem with the phone.

Please confirm whether the MMS settings of the mobile phone are normal, enter the wireless and network settings, and set the access point in the mobile network, if there is no access point information, please manually add the APN, please contact the local operator for relevant information;

Please make sure that the signal strength of the mobile phone is in a normal state, if the mobile phone has no signal or the signal is weak, please go to a place with a strong signal to test again;

Check the memory space of the phone, confirm whether the phone has enough space to receive information, if the space is insufficient, please clean up the space of the phone, enter the storage option in the settings to view the internal storage space of the phone and the space status information of the SD card;

Check whether the SMS message is sent and received properly or check whether the SMS center number is correct. (The telecom version does not need to set up an SMS center number).

Turn on the Always receive MMS option. (System Settings>> All Settings, >>Mobile Network>>Always accept MMS).

Ask your carrier whether you want to enable the mobile Internet service. MMS messages can only be sent successfully under the premise of having the "mobile Internet access" function, but no data charges will be charged, and the operator will charge according to the number of messages.

It is recommended that you change the SIM card of a different carrier and try to send it.

It is recommended that you back up your data, then erase all data and try sending again.