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When guests buy shoes, they generally look at the collocation, look at the after-sales service, and introduce these three points. Like this one, it's very versatile to wear. Very comfortable.
Now I do the event, and it's very discounted. Three-month warranty, feel free to contact us if you have any questions.
The more introductions, you will know the needs of the guests.
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Talking about the advantages and uniqueness of the shoes is the selling point.
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Language Skills:
1. The key to selling shoes first should be, beautiful, trendy, comfortable, durable, these you have to constantly strengthen to the guests, the attitude is needless to say, to take the trouble to let the guests try more.
2. Firmly believe that your things are the best, good quality and low price. In this way, you have the confidence to sell things, which is a must for a salesperson.
4. The guest tries on shoes to help the guest loosen the shoelaces and tie the shoelaces, and take the initiative to take the mirror to the guest to see, if the guest does not ask your opinion, you will first tentatively ask him whether he is satisfied, if he says **** is not good, you can not refute him, to tactfully explain the characteristics of the shoes that are not good.
5. When the customer stays in front of the counter, when the customer touches the product or discusses the product with other customers, and when the customer comes to the counter with the currency, it is a good time for the salesperson to ask the customer. The language must be civilized, polite, sincere, and cordial, and the first sentence must be said appropriately and appropriately. Such as:
Miss, sir, what do you need? Tactfully use words and become active.
6. Some customers only look at the goods, and the salesperson does not ask, nor does he ask, in these cases, we have to find a good time to ask.
7. Finally, be confident, it's not your fault that you don't buy, don't be frustrated, you've done it, don't let the previous guest affect your mood towards the next guest.
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A thorough understanding of the principles and processes of shoe production, the differences and characteristics of the materials used, as well as market positioning and marketing skills, first, you must have a good attitude, not emotional sales! Second, the premise of selling goods is to sell yourself and face every customer with the best side! Third, be familiar with the most basic common sense of shoes, such as leather workmanship and trendiness!
Otherwise, the customer will ask you and you won't know anything) Fourth, a good service attitude, you can't blindly say that the customer is God, but it is our food and clothing parents! Treat it with sincerity! (There are too many branded shoes now, and it is forced to improve the quality of service!)
Fifth, be consistent! Whether it is a customer who comes in to see, buy or not, we have to receive, maybe she (he) will come back as soon as she (he) turns around! Don't let go of every customer who may be our customer!
Everyone who walks by our store is our potential customer! Sixth, respect your own position, we should respect it when we stand in this position, and do it well! These are all the conclusions I have come to this line, I hope it will help you!
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There is an eraser for suede shoes, bought at a shoe repair shop, 50 yuan, made in France. The waiter said they also use this shoe polish when handling shoes. There are also special powder and copper wire brushes for suede shoes, and brushes made of fine steel wire, which are used to comb and clean the surface of leather shoes, and can brush the bald parts out of fluff, a bottle of bottled spray (or powder) with the color of leather shoes, so that the cleaned leather shoes can be decorated with a new effect, and the effect is the same as new shoes But it is not so troublesome every time, usually wipe with a clean damp cloth, and you can already achieve considerable results.