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1.If you suspect that your iPhone has a hardware problem, do not dismantle it privately, and you should directly take the faulty iPhone to Apple's direct store to seek after-sales service.
It should be noted that iPhones purchased from third-party resellers can also go to directly operated stores to seek after-sales service, but you need to bring a warranty card, not a ticket.
2.All Apple authorized repairers are not under the banner of Apple, machine repairers, everything is subject to the results of the official website. This is especially important to make sure that the repairer is authorized by Apple before handing over the phone or phone to the repairer.
3.Under normal circumstances, the iPhone can be replaced on the spot if it can be confirmed that the hardware is damaged if it is not damaged by the appearance of the iPhone, no water ingress, and no selfish dismantling, after the on-site test by the after-sales service personnel.
If the iPhone can't be sure whether there is a hardware problem, such as forcibly flashing the phone and not turning it on, etc., you need to return to the factory for testing, which usually takes about a week to complete the test and get a test report, and then you can determine whether to replace the phone.
4.During the return to the factory inspection, the after-sales service personnel will usually provide a spare machine free of charge. We can choose whether to or not according to our own situation, if we choose to use a spare machine, we must be careful not to damage the spare machine, otherwise we need to make corresponding compensation.
5.After the replacement is successful, we don't need to worry about the after-sales service staff replacing us with a refurbished machine, because the machine is brand new.
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The Apple replacement process is as follows:Tool: iPhone 6
Operating system: iOS
Tool: iPhone 6S
Operating system: iOS
Procedure: Bluetooth function.
1. Unlock the old phone first, turn on the Bluetooth function, then take out the new phone and light up the screen, close to the old iPhone, you will find a pop-up window on the screen, set up the new iPhone.
2. Click to enter the two iPhones to enter the connection state, and take the old phone to scan the pattern on the new phone.
3. Enter the lock screen password of your old iPhone on the new phone.
4. Root as sleepy as pure according to the prompts on the new phone step by step, click on the blue square to continue.
5. The remaining time appears at the end and is being estimated.
6. The next step is to wait patiently for the completion, usually it takes more than 1 hour for the data to be about 100g.
7. The transmission is complete.
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The conditions for replacing a new iPhone with a broken iPhone are as follows:
First of all, take the faulty phone to an official Apple authorized repair shop and fill out the repair form.
1. During the warranty period, the licensed Hong Kong version of the Macao iPhone (some local Hong Kong version and Macao need to provide receipts and passes).
2. The mobile phone must not have been repaired in a mobile phone store other than Apple's authorized repair shop.
3. Man-made damage is not included in the free warranty, and the price difference must be paid, depending on the damage to the machine.
4. You must have exited the ID, turn off Find My iPhone, and verify that the phone has not been changed and there is no hidden ID by flashing the latest official firmware of the machine
5. There is no water or liquid into the mobile phone.
6. There are no cases of mobile phones being stolen, stolen or robbed.
7. The appearance of the mobile phone should not be too big, as for the specifics, it depends on the after-sales technicians to judge.
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After February 2016, Apple adjusted Continental's warranty policy.
For situations such as black screen, white screen, and inability to turn on the motherboard caused by water ingress, only the motherboard is replaced.
iPhone6P motherboard replacement is about 2500 yuan.
In fact, the motherboards that are replaced are also those faulty motherboards that flow out after they are returned to the factory for repair.
Most water inlet machines are just a short circuit of the motherboard that burns individual chips.
If the motherboard is broken, don't be afraid, the motherboard is not a whole piece, there are many small chips in it, including baseband, CPU, hard disk, WiFi module, touch screen IC and so on.
In fact, some chips are only more than 100.
I have been engaged in mobile phone repair work in Guangzhou, and I have seen many friends who just burned the power IC.
If you change the motherboard in this way, the cost will not be worth it at all.
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In the case that you have the money to sell new ones.
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1. There are quality problems caused by non-human causes (such as mobile phones often crashing or unable to turn on; The screen is partially dull yellow; There is no feedback and other problems such as buttons) can be replaced.
2. After sales, the faulty parts will be replaced or an iPhone will be replaced according to the specific fault situation, that is, you can choose to repair or replace. Don't think it's better to replace the phone, because Apple's after-sales regulations stipulate that the new phone will be replaced within 15 days, and the official phone will be replaced after 15 days. That is to say, the replaced mobile phone is also a mobile phone that has been repaired with a problem but has passed Apple's inspection.
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1. As long as the iPhone is not repairable, it will be returned to the factory for a new one.
2. iPhones have a one-year warranty, and only during the warranty period will they be repaired or returned to the factory for a new one, and they will be charged separately during the warranty period.
3. For the replacement of a new machine, it can only be tested after the after-sales first, and those that cannot be repaired after the after-sales service will return for maintenance or replace the new machine.
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If the hardware is not artificial, it can be replaced with a new machine, and the national bank can do it.
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This question is very simple, unpack on the spot, then look at IMEI, check on the official website, the new machine should not be activated, if it has been activated, then see when the warranty expires, and then calculate the activation date.
It should be activated on the spot in front of the customer, if not, you can refuse to change the phone, and then go to their manager.
If it was activated on July 19, then it could not be refurbished, but it could be an official refurbishment, referred to as an official renovation.
If you repair your old machine, it will take at least a month in between.
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iPhone replacement operation process:
1. You can replace the machine with a new one within 15 days of purchase, and continue to go through the following process if you meet the requirements.
2. Prepare the purchase invoice, iPhone outer packaging box, and all accessories.
3. Go to an Apple store.
4. Describe the equipment problem and state the reason for the need to replace the machine.
5. The staff conducts testing.
6. The staff who meet the requirements of the replacement will be given a new one, and those who do not meet the requirements can choose free maintenance during the warranty period.
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Go to the store and tell the waiter, he registers the information for technical testing and then feedback.
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Step 1: Go directly to the local genius bar (Apple store) or Apple authorized service provider to pick up your ticket and wait. Note: You must bring a formal invoice and a three-pack voucher and do not need to bring the original accessories of the mobile phone.
Step 2: Explain the situation to the customer service after calling the number, if it is determined that the non-human problem genius bar will conduct on-site testing, the service provider will fill in a testing application form and may inform you that you need to return to the factory for testing. (Card tray, home button, screen failure will be repaired, motherboard problems will be replaced with a new machine).
Step 3: Wait at home to receive the service provider**, and then take the application form to pick up the machine.
Extension: The official replacement, also called the service machine. It is a brand new, unactivated official genuine machine.
Because of Apple's warranty policy, if your machine breaks down during the warranty period, after-sales will generally directly replace you with a brand new machine, this machine is called the official replacement, and the official replacement is the bare metal that Apple specially provides for after-sales.
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1. The warranty period from the date of purchase.
iPhone and included accessories are covered by a 1-year warranty.
2. Repair and Replacement Policy.
Depending on the specific failure situation, Apple will either replace the faulty parts (SIM card slot ejector, battery, vibration motor, receiver, speaker, and Home button) or replace an iPhone for you.
All replacement iPhones and parts are new.
3. Repaired or replaced iPhone
Warranty period: A recalculated 1-year warranty period applies to a replacement iPhone.
Replacement parts and accessories are covered by the remainder of the original 1-year warranty or 90 days, whichever is longer.
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iPhone hardware warranty policy in China.
1. Repair or replace the equipment according to the specific fault situation.
2. Maintainable or replaceable parts include but are not limited to batteries, displays, motherboards, etc.
3. All replacement parts, accessories or equipment are brand new.
4. The replaced parts and accessories shall enjoy the remaining period of the original 1-year warranty period or the 90-day warranty period from the date of repair or replacement (whichever is longer).
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If the iPhone has any problems during the warranty period, it can be replaced directly after the sale.
iPhone hardware warranty policy in China.
1. Repair or replace the equipment according to the specific fault situation.
2. Components that can be repaired or replaced include but are not limited to batteries, displays, motherboards, etc.
3. All replacement parts, accessories or equipment are brand new.
4. The replaced parts and accessories shall enjoy the remaining period of the original 1-year warranty period or the 90-day warranty period from the date of repair or replacement, whichever is longer.
5. If there is a problem with the attachment, it will be replaced with a brand new attachment.
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