Help me translate the marketing content of this service 50

Develop an approach to a service. This method provides a consistent way to use your field transport personnel, preferably on many different services. At a high level, the method determines the order in which steps are taken in the provision of services.

6 。Seek alignment of goals and capabilities with other functional organizations in your company

Will you have the engineering resources you need to grow your services? b. Will you need the sales channels to implement quotas and commissions to take the sales effort? Corner will you need to establish staff in your support organization to be able to provide and support new services?

7 。Defined roles and responsibilities of field personnel: A:

1 。Reiterate customer pain points to action statements. For example, the customer pain point is that the software that calculates throughput is too slow, and the selected application "can become a service" is systematically evaluated and adjusted by 20 parameters to reduce system response time increased by at least 10 2.

Profiling customer pain point statements. Detailed points can be used as a basic component of the service. 3 。

Define and constrain the scope of work to be performed. The product area and interface will be described in detail and will be reviewed. Again, these areas are mentioned, and will not be evaluated.

4 。Develop a clear definition of participation in order to complete the service. 5 。

Will the organization that provides the services of "Professional Services", or the same organization that provides rest repair support? b. Will there be a business manager called for each customer contact? 8 。

Determine the roles and responsibilities of the staff and the client's staff. Identify any organization's decision-making process, time frame, etc., that any equipment should provide. 9 。

For high-risk, high-risk services, identify a client within an executive sponsor participating organization. This person can remove organizational roadblocks, but problems and work. 10 。

Identify the knowledge that customers need to transfer to their staff or staff who provide business for your organization11. Develop an assessment of the costs to develop and provide services12. Decide if you want a dry-run deployment.

An alpha version of the service involves delivery to your own company before it is offered to high-end customers. The beta version is a friendly interaction with a service with a customer who agrees to provide important feedback, while the service is in the final stages of development. These forms of pre-release testing are very appropriate when the service has a huge potential impact or risk to your company or your customers.

13 。Process methods to measure and track customer satisfaction.