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Hello: According to your description, the mobile phone shows that it cannot go to the Internet after being connected to the wireless, it is recommended that you operate:
1. It is recommended to turn off the mobile phone and restart, reset the router, and then reconnect to the wireless network.
2. If the machine still can't connect to WLAN, it is recommended that you try to use static IP3, please confirm the transmission bandwidth of the router (the bandwidth supported by the supported router is 40MHz, it is recommended to set it to 20MHz), confirm whether the router network is normal, and confirm whether the IP address filtering MAC address filtering is set in the router.
4. Connect to other routers and try to taste.
5. Try to restore factory settings after backing up important data of your phone: Settings - Reset Privacy Personal - Factory Reset.
If the problem persists after the above operations, it is recommended that you bring the purchase invoice, three-guarantee voucher and mobile phone to the local Samsung service center for testing by the engineer.
Welcome to Samsung's Digital Services platform.
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Reply to the settings If it doesn't work, flash the firmware.
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Dear Samsung users, according to your description, it is recommended that you try the following steps: 1. Check whether the SIM card is enabled for GPRS Internet service or temporarily turned off.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card** to open the data traffic Internet service. 2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green. 3. Please change to other ** cards to try 4, or you can try again in a different time period or network environment. 5. Back up your mobile phone data (**book, text message, **, etc.), restore your phone to factory settings, if the fault persists, it is recommended that you send your mobile phone to the nearest Samsung service center for testing and repair.
For the i9152's simulation operation guide, please click on the link below. Teach you step-by-step practical tips to better use your equipment to clear the roll.
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and we hope to be able to get your satisfactory evaluation.
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Hello: According to your description, if you can't access the Internet with data, you can try the following:
1.Make sure that the data service network is selected to select the SIM card that you need to use to access the Internet: Settings - My Device Stove is boring - SIM card manager - Data service network, select the SIM card icon to use to access the Internet.
3.Reset Internet Access: Settings -- Connections -- More Networks -- Mobile Networks -- Access Point Name -- Select the SIM Card Icon to Use to Surf the Internet -- Menu Hidden Bend Key in the Lower Left Corner -- Reset to Default.
4.Try a different SIM card.
5.Back up important data and restore to factory settings.
6.If an update is available, try updating the system.
If the problem still exists, it is recommended that you bring the purchase invoice and the three-guarantee certificate to send the mobile phone to your nearest after-sales service center for testing.
After-sales service center inquiry**:
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Hello: Based on the situation you described, it is recommended that you:
1.If it is a wireless network in a public place, it is recommended that you check whether the network signal is stable, obtain the wireless network password, and try to reconnect.
2.If it is a wireless network connected to an operator, it is recommended that you first determine whether the local wireless network signal is stable and whether the password is entered correctly.
3.If the router is connected, it is recommended that you check the router settings, MAC address filtering, whether the DHCP function is enabled, and turn off the router restart attempt. If the problem persists, we recommend that you upgrade your router and try to connect. If it still does not recover, you need to change the router and reconnect it.
Have a great day!
Welcome to Samsung's Digital Services platform.
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Hello: If there is a problem with the network connection of your Samsung phone i9152, it is recommended that you follow the steps below:
1. To use the mobile phone data Internet function, your ** card needs to open GPRS Internet service. You can contact your local network provider to open the GPRS Internet service.
2.Make sure your phone data is turned on and slide your hand down on the top of the screen.
3.Swipe left on the taskbar at the top of the screen and turn the "Mobile Data" dot green.
4.Under the standby page, click the menu button at the bottom left and select "Settings".
6.Select Mobile Network.
7.Select "Access Point Name", click the [Menu] button at the bottom left, and select "Reset to Default". Once you've set it up, you're ready to surf the Internet.
8.If you still can't access the Internet after doing this, we recommend that you try to restart your phone.
9.If you still can't access the Internet after resetting the Internet access parameters, you can try to create a new APN, go to [Applications] - [Settings] - [More Settings] - [Mobile Network] - [Access Point Name] - press the [Menu] button and select [New APN], and enter the name in it (fill in at will); APN: CMWAP (Mobile Card) UNIWAP (Unicom Card) 3GWAP (3G Card); **:
Port: 80, others do not need to be set, finally press the [Menu] button, and then press [Save] to save.
Note: If none of the above operations can solve the problem of not being able to access the Internet, please try with another card, or you can try again with a different time period or network environment. If the fault persists, it is recommended that you bring the mobile phone three guarantees certificate, and send the mobile phone to the nearest Samsung service center for an engineer to check the machine
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Hello: According to your description, it is recommended that you try the following methods:
1. Pull down the top curtain of your phone to turn on mobile data.
Liquids such as cid=cn ppc support service repairnet 120522
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Hello: According to your description, you can try the following:
1.Long press this wifi name, forget the network, and reconnect.
2.Restart your phone and reconnect.
If you still can't connect, we recommend that you contact your network management system to check whether you have set up security filtering for the wireless routing scale.
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Hello dear Samsung users:
Based on your description, it is recommended that you try the following: >>>More