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According to your description: your mobile phone supports MMS, which can only mean that your C card and G card have not opened MMS service. So I can't send MMS.
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Based on your description, we recommend that you try it by following the steps below:
2.Turn on the data switch of the phone (pull down the top curtain and the data is lit to enter the phone settings - wireless and network - mobile network - use data packet to tick).
3.After the setting is successful, select to send a new color message (the previous MMS message may not be received normally due to network or time problems).
4.Try to change another SIM card.
5.If you can't receive MMS messages normally, please back up your phone's data (**book, messages, multi** files, etc.) to restore your phone to its original factory settings - Privacy - Restore factory settings). If the problem still cannot be solved, you need to send your mobile phone to the nearest service center for testing, please click the following link for specific service center inquiries:
I hope it can help you and I wish you a happy life!
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Hello dear Samsung users:
Based on your description, it is recommended that you:
1.Check whether the phone is up to date with the third-party software with SMS interception function, it is possible that the software is not compatible with the phone to cause this phenomenon, it is recommended that you try to uninstall it (Settings - Application Manager - Select ** - Uninstall).
2.Pull down the top curtain of the screen to open the data connection attempt.
4.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the problem persists, it is recommended that you bring the three-pack certificate of your mobile phone and send your mobile phone to the nearest Samsung service center for testing.
It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority maintenance services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Evaluation, suggestion, fierce potato caution, complaining, please click:
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If you can't receive MMS messages normally, follow these steps:
1.**The card needs to open the GPRS Internet service, you can contact the local network provider of the **card** card to open the GPRS Internet service service.
2.Under the Standby page, tap Applications.
3.Select Settings.
5.Select Mobile Network.
6.Select Access Point Name.
7.Depending on the card you are using, check the "WAP" mode to surf the Internet, for example, select [CMWAP] (CMWAP), and then restart your phone to try to receive MMS.
8.If you still can't receive MMS messages after the above operations, click the [Menu] button at the bottom left and select [Reset to default].
Tip: After the above operation, if "**Medium" is still displayed when receiving MMS messages, it is recommended to slide down the top curtain of the screen with your hand, turn off [Data] and turn it back on.
If the problem still does not solve the problem after the above operations, it is recommended that you try it in a different time period, or you can change the environment or change to other ** cards to test it.
The answer comes from Samsung's official **.
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