vivoy3 phone doesn t know what to delete, what to do if it can t be turned on

Hello! It is recommended that you try the following methods to see if it can be turned on:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (Doing this will lose all the data on your phone (except the data on the TF card), including installed apps, **books, text messages, etc.) When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution.

If the above methods still can't be turned on, it is recommended that you take your mobile phone to the local after-sales service for testing and processing, and the after-sales technicians will handle it for you. You can go to vivo official ** to check the address of the after-sales service center:

1. Check whether the power button and volume button are touched by mistake.

If the power button and volume button are stuck in the case, or if they are squeezed in the pocket for more than 12 seconds, it may cause the phone to restart, please be careful to avoid squeezing the buttons.

2. Check your phone settings.

Go to Settings - Quick & Auxiliary - Timing Tasks - Timing Power On and Off to see if the timer power on and off task is set.

3. Check whether the mobile phone is in an environment where the temperature is too high or too low.

If the temperature is too low or too high, the low temperature or high temperature protection function of the mobile phone will be triggered, resulting in automatic restart. Please try to keep your phone at an ambient temperature of 0 35.

4. Uninstall incompatible software.

If you install the software through a non-app vendor, it may be incompatible and cause the phone to restart, it is recommended to back up the application data and uninstall the software before trying.

5. Check whether the storage space is sufficient.

It is recommended to use iManager to clean up the storage space of the mobile phone in time, and uninstall the software that is not commonly used to keep the remaining storage space at more than 20%.

6. Upgrade the system version.

Check whether the system version of the mobile phone is the latest version, the system update will improve the compatibility of the system with third-party applications and the stability of the system, and some new versions will also add some new features.

7. Reset all settings.

Go to Settings - System Management - Backup & Reset - Restore all settings, and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating. For the security of your data, it is recommended to back up your phone data in advance before the operation.

8. Service center testing.

If the above methods do not solve your problem, please bring your mobile phone and purchase voucher to vivo customer service center for testing. Customer service center address: Enter the vivo official website vivo**app--my-service outlets or vivo official website web version--bottom of the bottom--service support--service network inquiry--select the province and city to query the customer service center address.

It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

The first thing to check is electricity. Plug in the charger and see if it turns on. If you still can't open it, let's be honest. It can only be sent for repair.

If you can't turn it on, there are the following ways to solve it:

1. First confirm whether the battery of the mobile phone is sufficient, and then connect the mobile phone to the power supply to charge for a period of time before trying to turn on the operation.

2. Press and hold the power button (for the full screen, you need to press and hold the "lock screen button" and "volume down button" at the same time) for 30 seconds to try to restart the phone.

3. You can press and hold the "Power Button" and "Volume + Button" at the same time to try to enter the recovery mode, first select "Wipe Data Factory Reset", wait for the interface to jump, and then select "Reboot System Now";

vivo Y33 was launched in 2015-06, equipped with MediaTek MT6735 processor, using FunTouch OS (based on Android OS operating system, the main features are a "key" heartwarming function, long press the volume down button to quickly start the corresponding function, support intellectual beautification, custom screen gestures and so on.

We recommend that you try the following:

1. You can try to press and hold the power button for more than 15 seconds to see if the phone can turn on normally.

2. You can press and hold the power button and the volume up button to enter recovery mode and perform double clearing operation: select wipe data factory reset to erase all data Restore factory settings (Chinese recovery selects clear data), wait for the interface to jump, and then select reboot system now to restart the phone.

3. You can ** firmware upgrade package to SD card, fill in the mobile phone model on vivo official website - service, search ** firmware upgrade package corresponding to mobile phone model, ** do not decompress after good, copy and paste directly to the root directory of SD card, and then go to vivo official website - community - section to search for "vivo mobile phone Chinese (or English) recovery operation guide", follow the tutorial in the post.

If the above methods still cannot be turned on, it is recommended that you go to the after-sales service center for testing and processing, and go to the vivo official website - service - service network query - select the province and city - check the local after-sales service center.

Causes: 1. Mobile phone hardware failure.

2. The battery is broken.

3. The phone is out of battery.

Solution: 1. Take it to after-sales maintenance.

2. Try to turn on the battery after charging for a while.

Mobile phone features: 1, dual-engine flash charging.

Twice the charging speed, nine layers of safety protection.

The vivo Y35 is equipped with dual-engine fast charging technology developed by vivo, which allows the phone to have twice the charging technology of ordinary mobile phones. During the fast charging process, vivo has a nine-fold charging protection system to ensure charging safety.

2. One-click devotion.

When the screen is off, as long as you press and hold the volume down button, you can open the app with one click. The open application can be customized to customize the one-click application that is exclusive to you.

This needs to be checked separately:

Plug in the charger and see if there is any response.

After long press the power button, use someone else** to hit your phone to see if it rings, and check if it is a screen problem.

Press the "power button + volume button" at the same time to see if you can enter: recovery The above three methods cannot be solved, directly contact the after-sales service or repair mobile phone.

Please press and hold the power button for more than 10 seconds to force restart and try, and then charge for 20 minutes to try whether it can turn on, if it still doesn't work, it is recommended to try Shuangqing:

You can press and hold the volume up button + power button at the same time, and when the word vivo appears on the phone, let go of the power button.

Continue to press and hold the volume up button until the robot interface appears, select wipe data factory reset and then press the power button, wait for the interface to jump, and then select reboot system now to restart the phone.

Doing this will result in the loss of all the data on your phone, including installed apps, books, text messages, etc.

Please press and hold the power button for more than 10 seconds to force a restart to try, and then charge it for 20 minutes to try whether it can turn on, if it still doesn't work, it is recommended to try Shuangqing, you can press and hold the volume up button + power button at the same time, wait for the word vivo to appear on the phone, let go of the boot button, continue to press and hold the volume up button until the robot interface appears, select wipe data factory reset and then press the boot button, and wait for the interface to jump, and then select reboot system now to restart the phone. Doing this will result in the loss of all the data on your phone, including installed apps, books, text messages, etc. If it still doesn't work, please also take your mobile phone to our after-sales service center to deal with it, the address of the after-sales service center and ** can enter the homepage of the official website - service - network query - inquiry.

According to your description, there are two possibilities for you in this situation, one is that the mobile phone system is damaged, resulting in a black screen of the mobile phone, in this case, you need to brush the computer to reset the mobile phone system to solve it! If you have your own computer, there is the Y33 official package and tutorial here, you can refer to the operation!

The second situation is worse, the mobile phone screen is damaged, which needs to go to the mobile phone after-sales or repair station to replace the screen, you try an operation first, if it can't be solved in the after-sales service, this side does not affect!

Hope my reply is helpful to you!