The man was hindered from doing business, and in desperation, he carried the seriously ill old man i

A man was stuck by the bank's various systems because of his business, and in desperation, he carried his sick old man into the bank, which was swiped by everyone, and was strongly complained by netizens, many netizens said that when they saved money, they were ancestors, and when they withdrew money, they were uncles, and many people had strong criticism and dissatisfaction with this behavior of the bank.

Because there are many controversies caused by various things in the bank, especially when the elderly are not able to go out, and the elderly are required to be present, many people feel that some of the bank's systems have serious loopholes and inhumane behavior.

And similar things have been repeated in the past few years, so netizens are becoming more and more disappointed with the bank's current performance, feeling that the bank has always been more active when letting everyone save money, and various welfare policies help everyone to be restricted by various conditions when they need to withdraw money.

In other things are more serious, especially in the face of the death of some people, or some people are sick in bed can not come to the scene, but the bank in the face of customers these situations are ignored, will always say that our bank system is like this, but there is still no staff like their own president to report, no bank took the lead in the statement, how to deal with this situation, how to take a more reasonable and humane management?

For this matter caused the voice of netizens is very high, I hope that the relevant departments of our country will respond accordingly, and make corresponding adjustments to some of the bank's systems, and I hope to apologize to the parties in this situation, if the sick old man dies in an accident on the way to the bank, what should I do? Who is responsible?

Therefore, I hope that the relevant departments can give everyone a correct and positive response, and do not dodge words, which will only make more banks feel indifferent and still implement their so-called policies, which will bring very serious trouble to many customers, and at the same time, the contradiction between the people and the bank will be even greater.

Customer service staff said, for example, to retrieve the password, card replacement must provide door-to-door service, can not be entrusted to the agent, if the elderly in the hospital, nursing home, home, family can provide an address, the network staff will arrange a reasonable time to provide door-to-door service. In addition, the deposit, withdrawal and transfer business can be entrusted to the agent, but the entrusted person must provide the valid identity documents and bank cards of the principal and the entrusted person when handling it at the bank window.

It can strengthen the protection of every elderly person, and can operate more humane services, so as to make the business more humane.

I think it is possible to simplify some of the more complex businesses, especially when some elderly people handle business, they can be operated on the mobile phone as much as possible.

The elderly with limited mobility were carried into the bank by their families to do business, and the staff also responded to the matter, and the family members only learned that the bank had a door-to-door service provision after arriving at the bank. It was understood that the old man needed to handle business, but due to his serious illness and unable to walk, his family had no choice but to use a stretcher to carry the old man into the bank. Some enthusiastic people filmed this incident, and this incident quickly became popular on the Internet, causing heated discussions among netizens.

As the matter continued to ferment, the bank also responded, and the bank's staff said that the family only learned after arriving at the bank that the bank's staff could provide door-to-door service. According to the ** circulating on the Internet, it can be seen that the old man is no longer able to walk, he is lying on a stretcher and is carried by his family to the window of the bank. For such a scene, everyone thought that it could only be seen on TV, but they didn't expect it to happen in real life.

People keep their money in the bank, but after a physical illness or death, it is very difficult for the family to withdraw the money. <>

The bank stipulates that you must be present in person, and if you are not present, you need to go through a lot of procedures to withdraw the money. The family members of this old man usually do not pay attention to this matter, and the family members do not know that the bank has door-to-door service, otherwise they would not carry the family to the bank. Some people who are seriously ill are special circumstances, and if they want to handle business, they can consult the bank and take the green channel.

The occurrence of this kind of incident also makes everyone vigilant, and special treatment must be given to the old, weak, sick and disabled customers, after all, this is a special reason, and special things must be done. Banks should also carry out green channels to help these vulnerable groups and not embarrass them. These vulnerable groups are already very difficult in themselves, and if you try to make it difficult for them, it will make their hearts chill.

An elderly man with limited mobility was carried into the bank by his family on a stretcher bed to handle business, which caused heated discussions. The bank responded that the elderly and their families only learned that there was a door-to-door service when they went to the bank.

The staff said that they could provide door-to-door service, and they had not communicated well before, so they would carry the elderly into the bank.

The staff responded that it was to speed up the efficiency of the bank's business, and it was also to ensure the safety of the old man, so he made such an act.

An elderly man in Xinyang was carried into the bank by his family to handle business, which caused heated discussions! As a service industry, banks are supposed to provide humanized services to depositors, but some banks have put the cart before the horse, and even boast of being superior to depositors, which is infuriating! It is precisely because they feel good about themselves and feel superior that the atmosphere of some banks is very bad and questioned by the public!

The old man in Xinyang was carried into the bank to handle business, and netizens were very angry, after all, in this case, the bank should send staff to provide services at the door, instead of letting an old man come to the bank! After the fermentation of this matter, the family of the old man came forward to respond, they brought the old man to the bank only to learn that the bank has a door-to-door service policy, the bank in the old man came, quickly opened a green channel, their business was quickly handled, they hope that netizens do not misunderstand, not that the bank is not close to people. The family of the old man said that the matter was not theirs, and it should be that other depositors of the bank who handled the business did not know it, and the family members of the old man said that they had restored the ins and outs of the matter, and hoped that netizens would not commit cyberbullying against the bank involved!

Netizens are hotly discussed. After the incident was spread to the Internet, netizens said that although the bank involved did not require the elderly to go to the bank to handle business, the family of the elderly was able to take the elderly to the bank, which shows that in their consciousness, the bank cannot have a door-to-door service policy, not only the family of the elderly, most netizens can't believe that the bank can provide door-to-door service, after all, it is too common for the bank to embarrass depositors!

I hope that all banks will have a correct attitude and do a good job in service, so that the public can change their bad impression of banks! Only in this way can the people support the bank, and the bank can have business and achieve sustainable development!

An elderly man in Xinyang was carried into the bank by his family to handle business, and most people were very angry about this matter, what is your opinion?

Because the bank's business staff lack empathy and problem-solving skills, they just blindly follow the rules and regulations, and no one is willing to take responsibility for violations.

The bank has a large number of business handlers, and there is a large number of people every day, so it is inconvenient to provide door-to-door services, so bank services cannot be humanized.

I think that in this case, it is also to ensure the safety of the parties, and the staff of the bank are conscientious, and enter the password and face recognition according to the regulations, which must be the person.