What should I do if the outer packaging of the logistics delivery TV is uninstalled and undamaged, a

When you sign for the goods, you need to open the inspection of the goods. It's just to unpack it and take out the TV to take a look. You have now signed for the delivery and said that the courier is broken, and this logistics company is irresponsible. Valuables must be opened for inspection in person.

If you don't solve it, the logistics will definitely not take the initiative to solve it, and see if there are any compensation measures.

In the case of fragile items, if the logistics arrives, first of all, you have to disassemble the things in front of the delivery staff, and you must be specific. Look at the damage of the thing clearly, and check it carefully, so that there is compensation at that time. Otherwise, it will be difficult to claim afterwards.

Under normal circumstances, this kind of electrical appliance as you said must be sent upstairs or open the outer packaging after arriving at home to check, and the power test, then you can sign to receive the goods, otherwise that is your responsibility.

You can then contact the manufacturer, tell him about the damage, and then let the manufacturer look at it.

There is no damage to the outer packaging of the logistics delivery TV,If there is damage inside, you can apply for a return。

For this kind of large goods, you should accept them on the spot when you sign for them, and now it is very difficult to define the responsibility if it is damaged inside. Try contacting the seller and talking about the situation and see how they handle it.

If there is internal damage to this problem, you can refuse the visa, don't sign, and then find customer service.

Logistics his delivery, the outer packaging on his TV is undamaged and undamaged, and the inside is still broken. We can still re-debug it and bring it to all of us for better use.

Take pictures of all the things received, and deal with the merchant in high cooperation, it is very likely that there will be a problem, and the sedan can also be selected by vibration.

Hello, if there is a break inside, you can contact the merchant and let the merchant provide evidence, and then they will deal with it.

In this case, you should take it apart in person and make sure it's correct before signing for it.

In this case, I think it's still logistics, or that the manufacturer didn't package it well.

See if the TV is damaged,You should check it well before signing,It's not easy to do now,You can contact the courier company first,See how to deal with it。

If the outer packaging is intact, talk to the staff who received the mail, and if the outer packaging is not intact, talk to the delivery brother.

This problem is difficult to solve, you did not pay attention to the inspection of the goods, sign the order to find customer service, communicate with customer service, if the customer service refuses to be responsible for the return of the goods, the return can only bear the freight, better than buying a good use, the loss is low. I don't want to return it for after-sales repair.

You can choose to return it,Return will also lose a little logistics cost,Well,Or you can find a repair list for the TV you bought,Find someone to repair it for you,Is the TV you bought a well-known brand? Is there a TV repair order?

In the seventy-seventh round, Liangshanbo ambushed on all sides, and Song Gongming won Tong Guan twice.

It is more difficult to sign for it, if it is signed in a short period of time, and the outer packaging is damaged, there is still a chance. Otherwise, there is no hope.

Talk about what is sold there and SF Express, and you have to go back to see what they say.

To discuss, and the shopkeeper, if he has a good heart, he will retreat.

First of all, it depends on whether you have bought the insured price, if you did not buy the insured price when you mailed it at the time, even if you checked it, they will not pay it.

Don't think about compensation if you have already signed for it.

What should I do if my TV screen is broken by SF Express and I haven't been able to deal with it?

In fact, regardless of whether your TV is insured or not, if it is damaged in transit, then you can claim from the courier company, just because your courier order is insured, so the courier company must compensate you according to the value of your insured price. If your goods are not insured, then the courier company damages your courier and will be compensated according to the amount specified by the courier company. Therefore, if your TV is damaged during transportation, you can claim compensation from the courier company.

Yes, the claim rules of each express company are not the same, the insured goods claim, not to say how much the insured price will be compensated, but to determine according to the actual loss of the consumer, the amount of the claim to make up for the actual loss of the consumer. If the consumer has any objection to the amount of the express company's claim, he can repair it himself, and the express company will settle the claim within the insured price according to the actual cost of the consumer.

Yes, but according to the current regulations, it is not possible to claim according to the value of the insured item, so take a look at the insured compensation regulations of the insured express company.

If you purchased the "insured service" before sending the courier then you can apply for a claim, but if you don't apply for it, then you can't apply for a claim! Hope.

In this case, you can return or exchange the goods.

According to the "Interim Measures for Returning Goods Purchased Online Without Reason within Seven Days" formulated by the State Administration for Industry and Commerce

If the goods can maintain the original quality and function, and the goods themselves, accessories, and trademark logos are complete, the goods shall be deemed to be in good condition. At the same time, it is also clarified that the consumer opens the packaging of the product based on the need for inspection, or carries out reasonable debugging in order to confirm the quality and function of the product, which does not affect the integrity of the product.

There is also the "Three Guarantees Law" stipulates:

Article 13. Within the validity period of the three guarantees, if the conditions for replacement are met, if the seller does not have the same model and specification of the product, and the consumer is unwilling to exchange other models and specifications of the product and requests to return the product, the seller shall return the product; If there is a product of the same model and specification, and the consumer is unwilling to exchange it and requests to return it, the seller shall return the product and charge depreciation for the used goods in accordance with these provisions. The depreciation expense is calculated from the date of issuance of the invoice to the date of return, which shall deduct the time occupied by the repair and the time to be repaired.

Article 14. When replacement, all defective products, substandard products or repaired products shall not be provided to consumers. The validity period of the three guarantees after the exchange will be recalculated from the date of exchange. The seller shall affix the replacement seal on the back of the invoice and provide a new three-guarantee certificate or affix a replacement seal on the back of the three-guarantee certificate.

If the washing machine has a quality problem and there is no outer packaging to request a return, the negotiation fails, and you can complain to the Consumer Cooperation Office.

The consumer owns the full amount of the consumer's return and, where reasonable, has the right to request the merchant to return the goods.

The consumer's right to return the goods refers to the consumer's right to unconditionally request the return of the applicable goods within a reasonable period of time prescribed by law, and the operator shall unconditionally return the goods.

It is an extension of consumers' right to know and right to choose, because consumers do not have the opportunity to inspect the goods, and the content of the transaction is not fully disclosed, which will cause the consumer's intention to be incomplete, and it is a special way and method to provide certain protection for consumers in a vulnerable position.

Basically, yes. If the seller requests the return of the original packaging, you can communicate with the merchant to explain the situation or give corresponding compensation. Because the return of the item will affect the merchant's secondary sales, so when you get the item, carefully keep the packaging of the item to avoid unnecessary trouble.

You can't refuse to return the product on the grounds that the packaging is damaged, after all, you are buying the product not the packaging, and it is recommended that the landlord go directly to the home appliance store to buy a few bubbles, a few dollars of things.