Samsung R463 will automatically shut down as soon as you play a game

Updated on number 2024-06-03
17 answers
  1. Anonymous users2024-02-11

    1.The reason is that the heat dissipation is not good, the motherboard in order to protect the CPU, after more than 90 degrees, it will automatically power off (the temperature of different motherboards is different), since the fan is new, there should be no problem, you check if the thermal conductive glue is gone.

    There is also a possibility that the actual temperature of the CPU is not high, but the temperature measurement system of the motherboard is broken, and the high temperature will also be reported, which will also cause the protection mechanism of the motherboard.

    2.It should be that the game software conflicts with the system, or it takes up too much memory, and there will be an inexplicable automatic shutdown if it does not run smoothly, crash, or even in serious cases.

  2. Anonymous users2024-02-10

    Friend, the causes of the computer blue screen are complicated! It's a conflict between software! (cf. Article 3).

    1。If this is an accident, usually restart the computer and the symptoms will disappear!

    2。Incomplete anti-virus (use anti-virus software, full scan and custom scan)!

    3。Software conflicts, incompatibilities: redundant similar software installation, (360 Butler, software uninstall, find uninstall, again:

    4。The computer system has stubborn viruses and Trojan horses or worms interfere with, or the system files have been lost (360 system emergency.

    Rescue box or Kingsoft first aid kit, Kingsoft net shield, etc., any of them, full killing, and then: system repair).

    6。There are new vulnerabilities waiting to be installed in the system (patched for high-risk and important, others are set to: ignore).

    7。Poor contact and loose contact of the graphics card or memory CPU, or fan with dust cover, (unplug the eraser).

    8。The memory CPU is overheated, and the heat dissipation is not good! (Don't turn on for too long, turn off and dissipate).

    9。There is a bad comment plug-in on the computer! (Scan it out, clean it up immediately) or too much disk fragmentation, (System Tools), clean up the debris!

    10。If it still doesn't work, the system files are missing! Or maybe there's a serious error in the system memory!

    11。Try to press F8 after booting, press Enter, Enter, enter into safe mode, configure correctly for the last time, and press down.

    Try it! Or, go into safe mode, go to the desktop, and get a full antivirus!

    12。Playing games on the blue screen, generally the system does not support this game! (Change the game version or change the XP system).

    14。If it still doesn't work, you need to "one-click restore" the system or "reinstall the system"!

    This answer is not copied from the Internet, all of it is me: "Liwang History", I have been "knowing" for a long time to summarize and practice myself, as well as the experience of the majority of netizens!

  3. Anonymous users2024-02-09

    I'm using this too, and the reason for the automatic shutdown of the computer is either hardware or software:

    1. CPU and power supply fan failure (the fan does not rotate, it will restart when it is turned on, or it will restart after a while after turning on).

    Solution: Replace the CPU or power fan, and add some silicone to the CPU when necessary;

    2. Virus Trojan damage, when the core components of the system are damaged, the running computer may automatically shut down.

    Solution: You can use 360 antivirus software to kill the virus, and if it doesn't work, you can reinstall the system.

    3. In the running software, there are some software with the option of shutting down the task to complete, which may have been set inadvertently.

    Solution: For example, some software advanced settings such as Thunderbolt, BT, Storm, PPS, etc., will have the option of automatic shutdown;

    4. Poor heat dissipation, power supply failure, and motherboard failure may cause the computer to shut down automatically or restart repeatedly.

    Solution: Open the chassis to clean up dust, check the aging of the circuit, etc.

    If you can't do it, it is recommended to find a professional or repair shop to solve the problem.

    I hope my reply is correct and you will be of help !

  4. Anonymous users2024-02-08

    You can use Master Lu and AID64 to detect whether the machine has poor heat dissipation, if it can be sent to the Samsung repair station for cleaning, it will cost about 100 yuan of oil, if the temperature is normal, this machine should probably be judged to be less than 2 years, the main components should be within the warranty period, and it is also recommended to send it to the repair station for testing and processing.

  5. Anonymous users2024-02-07

    I'm like that too. I want to dismantle the fan and clean it up myself.

  6. Anonymous users2024-02-06

    When the weather is hot, look at the temperature, and dust the dust when it is time to remove the dust. Don't insist on using a graphics card that is easy to burn!! If you can't do that, just ask.

  7. Anonymous users2024-02-05

    Hello: According to your description:

    1.Please check whether the CPU fan is noisy, the surface of the laptop is obviously hot, there is a hot feeling, and there is no wind blowing out of the heat dissipation outlet. Or there is an automatic shutdown phenomenon, it may be too dusty, or the radiator is damaged.

    2.It is recommended that you bring your proof of purchase to the Samsung Repair Center for an engineer to inspect and repair for you.

  8. Anonymous users2024-02-04

    If the power supply is turned off after normal shutdown, it will automatically turn on, and it can be judged that it has nothing to do with the system, and the power switch is suspected.

  9. Anonymous users2024-02-03

    Reason for automatic shutdown of the computer:

    1.Viruses in your computer.

    2."Automatically shut down and restart when the computer encounters a critical error" is turned on.

    3.A critical memory error is causing the system to crash (software issue).

    4.Malicious program or **.

    Phenomenon: During the normal operation of the computer, the system suddenly and automatically shuts down or restarts the system.

    Phenomenon analysis: Today's motherboards have a temperature monitoring function for the CPU, once the CPU temperature is too high, exceeding the temperature set in the motherboard BIOS, the motherboard will automatically cut off the power supply to protect the relevant hardware. On the other hand, power management and virus software in the system can also cause this phenomenon to occur.

    Auto Shutdown Troubleshooting Methods:

    1. There may be a problem with the BIOS settings, enter the BIOS to restore the default settings or take out the battery of the motherboard, reverse the buckle discharge, and wait for 5 minutes to reverse install it. Purpose: To restore the default values of the BIOS settings and eliminate the automatic reboot or shutdown of the BIOS cooling presets.

    2. If the computer shuts down automatically when using a certain application software, the automatic shutdown failure may be caused by this program software, and the program software can be uninstalled.

    3. Then check the power supply, the power supply quality is poor, aging or the power is too small, which can not meet the power supply needs of the computer accessories, and the high-power and high-quality power supply can be replaced.

    4. Then use the elimination method to check the memory, graphics card, CPU, CPU fan, motherboard, etc.

    5. Check the memory, the memory quality is not up to standard, poor heat dissipation, overclocking, mixing and inserting of different brands of memory and the CAS value setting is too low, etc., which can cause the computer to shut down automatically, and the memory parameters can be adjusted accordingly in the BIOS.

    6. Check the motherboard, the motherboard aging, capacitor failure or pulp, the motherboard power pins, the motherboard and the chassis backplane short circuit can cause automatic shutdown, you can take the motherboard out of the chassis to check or test, then check whether the CPU fan rotation and the CPU temperature is normal, and then check whether the bottom of the CPU fan heatsink is dry, if it is dry, clean the silicone on the CPU fan, and then recoat the good silicone. If the fan is not normal, replace the CPU fan.

    7. Cleaning method: It is a method to eliminate faults by cleaning the dust of the parts in the computer host. Dust is one of the factors that can also cause computer automatic shutdown failures, dust can cause parts aging, pin oxidation, poor contact and short circuit and other failures.

    For these faults caused by dust, it is generally more effective to use the cleaning method.

    8. The power supply system is unstable, which can also cause the occurrence of automatic shutdown faults, and a UPS backup power supply with voltage stabilization function can be considered.

  10. Anonymous users2024-02-02

    Same problem, to the end the motherboard is broken.

  11. Anonymous users2024-02-01

    Exclusion method for laptop automatic shutdown:

    If you have a problem with the settings, press the F2 button to enter the BIOS to restore the default settings and press the F9 key to restore the default values of the BIOS settings, and rule out the automatic restart or shutdown of the BIOS's cooling preset.

    2.If the computer automatically shuts down when using a certain application software, the automatic shutdown fault may be caused by this program software, and the program software can be uninstalled.

    3.Check the power supply, the power supply quality is poor, aging or the power is too small, can not meet the power supply needs of the computer accessories, for the stability of the power supply of the notebook, it is recommended that you use the original power adapter, if troubleshooting, it is the automatic shutdown fault caused by the power supply.

    4.It is also possible that the system itself is faulty, so it is recommended to use antivirus software to check and kill viruses and observe whether it is normal.

    5.If there is a problem with the cooling fan, if it is obviously beyond the perceived temperature, and it is accompanied by the noise of the fan rotating, it is recommended to bring the purchase receipt, repair card and machine to the service center designated by Samsung for testing and judgment.

  12. Anonymous users2024-01-31

    Hello dear Samsung users:

    Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

  13. Anonymous users2024-01-30

    Reloaded... You can't find the reason. We don't know why.

    If you don't want to reinstall, here's how to deal with it

    Antivirus cleans unwanted software.

    Check the hardware for faults.

  14. Anonymous users2024-01-29

    It is estimated that the heat dissipation is not done well, a lot of heat sink screws are not tightened or lack of silicone grease, etc., are caused by poor installation, it is recommended that you find a good technology, experienced maintenance personnel to help you test, disassemble and clean the fan There are three steps, one is to clean up the dust, the second is to add lubricating oil to the fan, and the third is to better heat the heat dissipation of silicone grease.

  15. Anonymous users2024-01-28

    Hello: We are very sorry for the inconvenience caused by the product!

    If the problem still occurs after you have cleaned the dust of the laptop, in this case, please send the laptop to the repair station and ask the staff to help you check the hardware problem.

    We apologize for any inconvenience caused! Thank you for your understanding!

    Welcome to Samsung's Digital Services platform.

  16. Anonymous users2024-01-27

    When it was still cleaned, the heat dissipation was not done.

  17. Anonymous users2024-01-26

    Mine also turns on automatically. You forgot?

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