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Principle 1: Don't criticize, don't blame, don't complain.
Carnegie believed that even pertinent criticism is harmful, and that it is never necessary to say "you are wrong." You should change the way you communicate and let the other person find and accept the mistakes themselves. Dale Carnegie gave a communication trick:
Giving the other person some affirmation before saying something unpleasant will make it easier for the other person to accept.
Principle 2: Always feel that others are important, and never skimp on your praise.
Dale Carnegie said, "The main reason why many people communicate badly is that they only talk about things that interest them and that make other people bored." A "good communicator" must be someone who can make the other person feel valued.
Carnegie's advice is to start with others and not be too egotistical. Empathize when communicating, never be stingy with your compliments, and pay more attention to others will naturally get the attention of the other party.
Principle 3: Avoid arguments and learn to listen.
In communication, we always want to get the other person to agree with our ideas, so if we disagree, there will be arguments and try to convince the other party. Dale Carnegie wrote, however, that "there is only one way to win an argument, and that is to avoid it."
In most cases, instead of reconciling the parties, arguments will add fuel to the fire and strengthen their conviction that they are right.
So, there is never a win in an argument, only a loss. Even if your argument proves that the other party is full of loopholes and nonsense, in addition to making him feel hurt by his pride, he is also worried about your victory. Carnegie advised that in relationships, know how to "avoid arguments."
Learn to listen while avoiding arguments, and encourage others to talk more about themselves, rather than letting others just listen to you. Good listening has three benefits for good relationships:
First, be a good listener and be able to make the other person feel respected;
Second: good listener in order to better understand others;
Third: be good at listening, be able to let the other party express their views completely, and avoid many unnecessary misunderstandings.
Although it is not easy to overcome your weaknesses and build good interpersonal relationships, there are still rules to follow. To build good relationships is to take responsibility for yourself. If you're struggling with relationships right now, study Carnegie's three principles carefully:
First, don't criticize, don't blame, don't complain; Second, always feel that others are important, and never be stingy with your praise; Third, avoid arguments and learn to listen. Follow Carnegie's guidance and you'll soon be a master of interpersonal communication.
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First of all, don't think too much, think more about happy things, don't think about some sad things; Secondly, when you are not busy, you can meet up with good friends to have coffee and chat; The second is to treat everything with a normal heart and not to take it seriously.
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Learn how to adjust your mindset. Because only by learning to adjust the mentality can we fundamentally solve the problem of worry, and when the mind is calm, there will be no worries.
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Anxiety stems from one's own lack of security, as long as you can get stability in your life and look at things a little more clearly, you will have no worries.
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Keep yourself in a happy mood, go shopping in your spare time, do something you like to relax your body and mind, and let yourself have no time to think about it.
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I think the best way to do this is to build a certain amount of self-confidence in your life and to communicate with other people in the process.
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On the question of how to defeat human anxiety, I think that from my own point of view, it is to eliminate anxiety, as long as there is no anxiety, there is no need to defeat it, and other people's words may need to be confided in or seek medical attention.
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In this way, we can defeat human worries, don't complain about what we do, be broad-minded, learn to tolerate others, and take precautions, I think this is how we can defeat human worries and make our lives better.
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In order to defeat human worries, in daily life, you must enrich your life, and at the same time, you must enrich your daily life, and don't let yourself think blindly, and at the same time, when you are worried, you must communicate with friends, you can also choose to eat food or go shopping, do not enclose yourself in a sealed space.
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We must protect the environment in our daily life, do our best no matter what we do, and make ourselves better every day, so that you will slowly defeat your worries.
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If you want to defeat the human blues, you must have a good mood, and you must find a way to vent it, and holding it in your heart will only make your thoughts more and more extreme.
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For parents who are depressed in education, I think we should know how to look at it a little, after all, sometimes we should teach our children how to behave and how to do things, and other things depend on themselves, we don't need to worry too much, sometimes the more worried, maybe some things are often not done well.
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If you can grasp it yourself, you can consider flexible adjustment, for ordinary parts, it is the primary factor for customers to consider. For example, for ** stores or customers who often send mail, discounts can be given; At the same time, the service attitude is also very important, so that you can respond to requests or 90%, which will allow you to have a certain advantage in your peers; The second is the speed of delivery and delivery, the best piece to your hands, the same day to send home, if it can be delivered to the door is better, individual is not the elevator is the stairs can be discussed with the customer ** can go downstairs in advance to get, after all, now this line is not easy to do, each collector has limited experience, one floor climb is really difficult to do. Thirdly, you have to keep developing new customers and keep them coming. >>>More