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There may be a number of reasons for this. Possible reasons: 1) Your goods merchant does not have it temporarily, and you need to wait until the goods are shipped; 2) There may be a problem with your address, and the merchant wants to wait for you to contact you before shipping.
The reason why there may be a problem with the address may be that your address is remote, and the general remote area is to make up the freight, or the remote area is generally not courier, so you have to send EMS, etc. 3) Or you left a message to the merchant and asked the merchant to contact you (because you didn't explain your other situations, I will analyze more). 4) Now the delivery of the merchant is generally around 5-7 o'clock in the evening, and the delivery on the system for you is actually just filled in the order number, which does not indicate that the time of issuing the order number is the delivery time.
5) How do you know that someone else's 11:30 has been shipped? This is to say that I bought something in a different store, and another one sent it, but this one didn't send it?
Or is it that in the same store, you paid successfully at 11:04 and the other customer paid successfully at 11:30?
Because you have expressed it in such a way that I can't tell which phenomenon it is. 6) If you buy something in two different stores, one is shipped and the other is not delivered, it does not conflict, because the store is different, and their delivery time is also different.
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Hello, according to the region, the use of express delivery is different, the delivery time can not be determined in strict accordance with the payment time, we plan that all 200,000 units of this round of shipment will end in about a week, please wait a few days.
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Receiving and mailing office: Xi'an Express E-commerce Department.
Place of delivery: Zhashui County, Shangluo City, Shaanxi.
Postal Spring Item Type: 10112
Nature of Mail: Item.
2015-01-20 18:24:00 Xi'an Express E-commerce Department 2015-01-20 18:
24:13 Xi'an Express E-commerce Department Pickup2015-01-20 18:46:
02 Destruction Xi'an Express E-commerce Department left the processing center and sent it to Zhashui County.
2015-01-22 11:32:59 Zhashui Soyu Nai County Arrived at the processing center, from Xi'an Express E-commerce Department.
2015-01-22 12:23:00 Zhashui County Arrange delivery 2015-01-22 18:
30:00 Zhashui County 2015-01-23 18:23:
00 Zhashui County is not properly delivered2015-01-24 18:36:00 Zhashui County is not properly delivered<>
Suggestion: Contact the courier as soon as possible to consult the situation.
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Summary. Hello dear! We'll be happy to answer for you.
In this case, you can contact customer service to protect your rights. Failure to deliver the goods at the agreed time is a violation 1. If there is no agreement between the buyer and the seller, the seller shall deliver the goods within 72 hours after the buyer pays; If the seller joins the official event, the agreed delivery time shall be subject to the time required by the event. If the courier company completes the information on the express delivery bill and enters it into the courier company's system, the cooperative logistics will synchronize the information to the network, and the buyer can do it"Treasures that have been bought".
2. After the buyer makes the payment, the seller unilaterally refuses to deliver the goods or suspends the delivery due to its own reasons (such as worrying about getting bad reviews in the future, etc.) (such as recalling the goods that have been sent but not delivered without authorization, etc.);
I have already paid for it on November 21st, and I still haven't shipped it.
Hello dear! We'll be happy to answer for you. In this case, you can contact customer service to protect your rights.
Failure to deliver the goods at the agreed time is a violation 1. If there is no agreement between the buyer and the seller, the seller shall deliver the goods within 72 hours after the buyer pays; If the seller joins the official event, the agreed delivery time will be accurate to the time required by the event. The courier company completes the entry of the hand sale information on the express delivery order into the system of the fast old delivery company, and the cooperative logistics will synchronize the information to the **network, and the buyer can be"Treasures that have been bought". 2. After the buyer makes the payment, the seller unilaterally refuses to deliver the goods or suspends the delivery due to its own reasons (such as worrying about getting bad reviews in the future, etc.) (such as recalling the goods that have been sent but not delivered without authorization, etc.);
Kiss, if the customer service does not defend the rights. You can call 12315 to defend your rights.
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