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I think it's important to be tactful when communicating with customers, especially when the two are at a disagreement.
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I feel very happy, very lucky, with such a person, I have no regrets in this life.
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After I went to work, I realized that it was important to be able to do things, but it was equally important to be able to be a person. And most leaders have high emotional intelligence, after all, they don't have to do things, they have to be able to manage. And when you are promoted, you really value your ability to behave in the world.
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From the last meeting, I feel that high emotional intelligence can effectively resolve some embarrassing scenes.
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When Huang Bo was asked if he could replace Ge You, Huang Bo was like this: This era will not prevent you from shining yourself, but you can't cover anyone's brilliance either. Because people used to be groundbreaking, when Chinese movies were like that, people were filmmakers who created an era.
We are just some juniors who continue to move forward, and we dare not make mistakes about this. Emotional intelligence is especially important in some of the snarky questions!
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When talking about this topic, we have to mention a famous sentence that Jack Ma said in his speech: EQ is to ensure your success, and IQ is to prevent you from failing. With the progress of the times and the development of society, people will also look for a circle of their own in the high-paced life, just like a successful person sits with a successful person, and it is impossible for a person who has just started a business next to him, unless that person has a relationship.
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When someone is about to break down, it's important to have something to say or act to pull someone back from the brink of despair.
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Emotional intelligence is important when you meet someone who can't speak. Emotional intelligence can help you not fall into an embarrassing realm, and you can resolve the work that you encounter difficulties.
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I remember a colleague who visited a customer who knew everything about our company's products, but he didn't reach a cooperation project with the company. After a series of presentations, my colleague knew that this visit would definitely be fruitless. When I wanted to give up, I suddenly saw that there were other company's product materials on the customer's desk.
Colleagues who wanted to leave, but stopped and told the customer: you must try to buy clothes, but you don't have to buy clothes, but if you want to buy beautiful and suitable clothes, if you don't try them yourself, you will never know what it feels like to wear them. And it is precisely because of this trial that a long-term order was signed.
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When communicating with lovers, if the two parties do not communicate well, the next sentence is very critical, if you are a person with high emotional intelligence, you will say that the other party can't cry or laugh, and the war will automatically cease; If you are a person with no emotional intelligence, saying a word or a word will make this war "endless".
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When I couldn't find a girlfriend, I felt that emotional intelligence was very important, when I was communicating with people at work, and when I was communicating with my superiors and subordinates at work, I felt that emotional intelligence was very important. When I get married and talk to my mother-in-law, I feel that emotional intelligence is very important. In short, in this society, if your emotional intelligence is very low, then you are an honest person who is easy to be bullied, and you are easy to offend people when you speak.
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Summary. Dear, hello, the importance of emotional intelligence is self-evident, people with high emotional intelligence can make up for the lack of IQ, people with high emotional intelligence can regulate their emotions, people with high emotional intelligence can identify other people's emotions, deal with problems from the perspective of others, and people with high emotional intelligence do not give up easily.
How important is emotional intelligence, and is your emotional intelligence high enough?
Dear, hello, the importance of emotional intelligence is self-evident, people with high emotional intelligence can make up for the lack of IQ, people with high emotional intelligence can regulate their emotions, people with high emotional intelligence can identify other people's emotions, and deal with problems from the perspective of others, people with high emotional intelligence do not give up easily.
Can you add, I don't quite understand it.
The importance of emotional intelligence is now widely recognized, and the level of personal growth, quality of life, work performance, and social marketing and social interaction is closely related to the level of emotional intelligence.
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Emotional intelligence and IQ are both important, but they can be of different importance in different contexts.
Intelligence quotient (IQ) refers to an indicator that measures a person's intelligence level, including cognition, thinking, logical reasoning and other abilities. IQ plays an important role in academics, scientific research, career type selection, and other fields, as these fields require a person to have a high level of intellectual ability.
Emotional intelligence (EQ) refers to an indicator that measures people's emotional management ability, including self-awareness, self-regulation, social skills, etc. Emotional intelligence plays a very important role in interpersonal communication, leadership, teamwork, emotional support, etc. People with high emotional intelligence are more likely to build good relationships with others, deal with complex emotional issues, and adapt and cope with various life difficulties.
Therefore, both IQ and EQ are important, and their importance depends on the environment and the needs of the individual. Acknowledging and enhancing both powers can promote the all-round development of the individual and lead to better success.
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I think it's very important. An emotionally stable person will not use the other half as a trash can to vent his emotions, but knows how to control his bad emotions in a timely manner, so as to avoid letting his words and behaviors damage the relationship between the two and deepen the estrangement between the two.
In many cases, whether two people are happy or not depends on whether the emotions of both parties are stable or not.
It can be said that in the end of marriage, what is fought for is the emotional management ability of both husband and wife.
I once watched an emotional mediation program.
A young couple quarreled over some trivial matters, the husband wanted a divorce, and the wife did not agree.
The host asked the husband, "Why do you have to get divorced?" Life really can't go on, do you have to leave? ”
The husband was very helpless and said, "I can't stand her double standard." The same thing, she did it and it was fine, and when I did, she was angry and unforgiving. ”
As soon as the words fell, the wife stood up from the opposite side, aggressive, and shouted at her husband: "Why am I double standard? You're my husband, shouldn't you let me? ”
Not to be outdone, the husband said, "They are all human beings, why do you always want me to let you?" Every time you are unhappy, you can lose your temper, and no matter how unhappy I am, I have to lose my smile, otherwise you will say that I hate you, dislike you, and show you a look. ”
The wife yelled: "You are a big man, can't you have a little mind and measure? What kind of ability is it to lose your temper at every turn? Like a royal woman! ”
Hearing this, in fact, many viewers have already guessed the ending, and the two finally ended in divorce.
So we should be in control of our emotions.
First, calm the emotions. Take a deep breath and try to calm down. Zhaqiyan.
Second, explore emotions. Ask yourself why you're angry, what you want, and whether you're being satisfied.
Third, change emotions. empathy, think from the other person's point of view;
Fourth, check your emotions. Find a quiet place to have a two-way conversation with your partner to inform them about your needs and understand them.
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High EQ can make up for the lack of IQ. Jian Heyou, a person with low IQ but high EQ, can also become a very good person, such as Yu Minhong, who was admitted to Peking University three times and was at the bottom of the grades, but finally got his own achievements. Those who have better grades than him are willing to follow him.
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It's really important. An emotionally unstable partner can seriously affect the mood of the other half, leaving the other partner in a psychological situation of worry, throbbing, anxiety, and fear at all times. If a couple is emotionally stable, then their marriage will also be stable and happy.
Emotional stability means thinking more rationally, not looking for trouble, and not getting angry. It is necessary to analyze the problem first, rather than to be angry first. I won't say anything too much to my partner and give each other more respect.
If there is dissatisfaction, express it in quiet language, the other party will understand it in seconds, and the breakup will not tear the face.
People who are emotionally stable are good both internally and externally, and they are the same as the next.
Internally, he will not rehash old accounts during quarrels, he will not lose his mind and expose your scars, but you will discuss the matter on a case-by-case basis, analyze it rationally, and resolve it peacefully.
Externally, he will not panic when he encounters things, but will calm down and reflect on how to reasonably avoid risks, still less will he bring home all the unsatisfactory things in the outside world, and let the people closest to him bear the grievances he has suffered.
The highest level of prodigal in love is probably emotional freedom.
If you have emotions, you don't hide them, you don't let the other party guess, you don't vent them indiscriminately, you are happy and aggrieved, and you are sad and angry, all of which are expressed in an appropriate way.
However, more often than not, it is the person who loves you who will not let you fall into emotional restlessness and anxiety, and he will definitely pull you behind him at the moment when you are at a loss, and face the emotional storm alone, like he gets into the cabinet under the sink and repairs the sewer, you hand him a wrench, like he is standing on a chair, changing the light bulb, and you are holding on to the chair.
You know, even if it's your fault to be emotional, he will stand by your side without hesitation and help you deal with those embarrassments, embarrassments, and unhappiness, because he understands you, and what you share is not an emotional breakdown, but that you trust him, so he will not throw this trust into indifference.
One day, you start to hide your emotions, and you say it's okay, it's not that you quit your emotions, it's that you don't dare to give them your emotions.
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Huang Bo once said: What is high emotional intelligence? That is, neither embarrass the other person nor embarrass oneself. People with high emotional intelligence will be better at observing a person's behavior and expressions.
In fact, emotional intelligence is the focus of people's attention recently, and not long ago, netizens on Weibo and Zhihu discussed the word emotional intelligence.
One. Xiao Liu's boyfriend is a straight man, the very straight kind. I remember that when they fell in love at that time, he often took Xiao Liu to go shopping and buy things, and Xiao Liu Tanqing was very happy and bought a lot of cosmetics.
Once Xiao Liu's boyfriend invited her out to watch a movie, Xiao Liu was waiting for her boyfriend at the door of the movie answering filial piety house at 7 o'clock in the evening, who knew that when her boyfriend arrived, he stared at Xiao Liu's eyelids and said, "What is this thing on your eyes?" I'll take it down for you.
> he immediately ripped off my double eyelid patches. This scene happened to be seen by the girl who was buying popcorn next to her. The little girl smiled and said to Xiao Liu
Sister, your eyes are beautiful. You look prettier without other decorations. Your boyfriend really has a visionary ......”
This sentence immediately broke the awkward atmosphere between Xiao Liu and her boyfriend. In the end, her boyfriend bought Xiao Liu popcorn, and they happily went to the movies.
Two. A classmate of mine went to a relative's house for the New Year that she didn't know well, and the relative gave her a red envelope, about a few hundred yuan. But when she left her relative's house after the New Year, she left the red envelope on the table and remembered it after going out.
Think about it and take it, it's too embarrassing, don't take it, and I'm unwilling.
Later, she walked out of the courtyard gate and shouted into the inner room: "Auntie, I put the red envelope on your table, don't give it to me!" When the relative heard this, he paid it back, and chased him out with the red envelope.
So, my classmate "excused himself in every possible way", and finally accepted it "very embarrassed".
I was flashed to my old waist by her tricky operation, this is the big brother!
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Some people say that the so-called high emotional intelligence is to speak well. The cultivation of a person's emotional intelligence often begins with speaking well.
I once read a story that left a deep impression on me: a friend had a stutter and spoke very slowly. One day, a few of them were walking on the road, and they met someone who came to ask for directions, but they didn't expect that the person who asked the passerby turned out to be a stuttering pure.
During the whole process of asking for directions, the stuttering friend did not say a word.
The companions were surprised, and when the person asking for directions left, they asked him why he had been so silent just now. My friend who stuttered said, "People stutter too, and if I speak, they will think I'm imitating and teasing." ”
Sometimes, your unintentional words may make the scene awkward and make the atmosphere tense.
Being able to speak is a kind of ability, but knowing how not to say it at the right time is a rare kindness. People with high emotional intelligence often have the ability to perceive people's hearts, be able to understand the emotions and positions of others, and take into account the feelings of others when speaking and doing things.
In my daily interactions with people, I feel that emotional intelligence is very important.
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