The customer said how good it was when it was expensive, and kept the customer in three sentences

Theoretical guidance: In sales activities, the most common thing you hear is the excuse "** is too high for me to buy". At this time, it is best for the sales staff to avoid this sensitive issue first, focusing on the advantages or characteristics of the product in terms of performance, quality and after-sales service, so that customers can obtain sufficient product information.

For example, you could say, "Ma'am, this question you raised, we can talk about it later, but now I'll talk about the features of this product." ”

If you encounter a problem that the customer discusses too early, you can break down the product. Any kind of product is assembled from many parts, such as a refrigerator with a compressor, a casing and a freezer, etc., you can compare the performance, manufacturer and similar products of each part separately, and then summarize them so that customers are satisfied.

In any case, when you are dealing with customers who "have no money to buy", don't turn around and walk away when you hear the word "no money", but sit down and fully communicate with customers, focusing on the superior performance and relatively low cost of the product. Then, you have to fully show and prove the quality of this product from all aspects, and you must seize the favorable opportunity to explain to customers that the most important thing to buy a product is quality, and you get what you pay for. Finally, you need to let the customer understand the advantages of the product and conclude that it is a good deal compared to similar products.

In modern sales activities, you can also take the method of paying in installments, which is guaranteed by the customer's income, and pays in installments, thus reducing the pressure of one-time payment.

In addition, you must not ignore the after-sales service problem, thoughtful service, repair outlets all over the country and a good reputation will give customers a sense of credibility and security.

When a customer says, "Your products are too expensive," the salesman can say, "You get what you pay for, isn't it?" "The second sentence:

Only good products last longer, and in all fairness, don't you think it's a great deal? "There are many similar products on the market, and when the quality of their products is better than that of competitors, customers will definitely ask questions if they are a little higher. It's like some customers just enter the store and directly say that the same product is more expensive than someone else's.

What do you do as a salesman about such a question? Some inexperienced salesmen will say that "their products are hardly on the same level as ours", and the consequence of saying this is to make customers feel very disvisioned and feel belittled.

Since the customer said so, there must be a reason for him.

1.Our products are the best things in this area, and it is natural that they are expensive.

2.If our product was too expensive, we would have gone out of business long ago, and we wouldn't have to wait until then.

3.You get what you pay for, and the thing will be reflected when it gets better, you buy it once and try it out, and next time you will return it.

The customer said that it was expensive, how to make it better:

1*** products, naturally will be more expensive, you will buy value for money.

2. Expensive and valuable, it is very comfortable to wear and suits your temperament.

3. Shop around, each with its own quality, each with its own **.

1. It's expensive, because it's expensive, and for women, it's not expensive to make you beautiful.

2. Don't look at whether it's expensive or not, but look at whether it's right or not, whether it's expensive or not, whether it's expensive or not, it's not expensive.

3. Good things are naturally expensive, and if you use cheap ones, you may not be able to imitate your eyes.

4. For many customers, they say that it is expensive, but in the end they choose the expensive one for themselves, and investment is the wisest choice.

5, sister, brother, I don't care whether it's expensive or not, but whether it's suitable or not, good things are good except for expensive, and cheap things are cheap in addition to cheap, and there are problems everywhere.

6. Although it is more expensive for you to buy for the time being, it is still very cheap in the long run.

7. I'm very sorry, the ** of the product is stipulated by the company, we have no way to modify it, if you really like it, it is worth spending a little more, and the product is definitely worth the money.

8. We can understand your feelings, many buyers hope to buy the best goods with the least amount of money when buying, we can assure you that the quality of the goods is absolutely no problem, and other services of our store can also make you satisfied.

9. This product is already discounted, the company stipulates that this is already the lowest, we already have no profit at all, and our store babies are 7 days free shipping and help you buy freight insurance, if you are not satisfied with the goods you receive can directly request a return.

10. Don't look at the peers like us, our store products are the latest products, and now they are cheap because of the event, and they will be restored to the original price after a while.

Summary. Pro-<>

I'm glad to answer for you, customers can affirm him first, and then talk about our advantages, and then say that the reason why we are so expensive is mainly because we use a good material, which we often use so-and-so, ** know, relatively high, so the overall cost is relatively high; <>

How do customers think it's expensive?

<>I am very happy to answer for you, the customer feels that it is not rotten and leaky, you can affirm him first, and then talk about our advantages, and then say that the reason why I am so expensive is mainly because of the use of a good material, this material is that we often use so-and-so, ** know, relatively high, so the overall cost is relatively high; <>

When the customer feels that it is expensive, it can be rejected in this way: 1. Recognize the fact that it is expensive, don't say that it is not expensive, but say that it is indeed higher than other products on the market 2. Turn ** into value, expensive and expensive basis, and explain in detail the advantages of the product 3. Let customers feel that it is not worth buying other cheap ones, and you can help customers calculate an account in detail 4. Let customers trust you, how popular we are at present, how many stars use it, etc., there is a perfect after-sales macro answer service 5, give a touch, ** do not let Cong block, But you can give something away or buy a discount next time, etc. In short, but when customers say that it is expensive, they must feel that this kind of psychology is very normal.

Summary. The customer said that it is too expensive to talk to your identity, so that the ** can match your temperament, a piece of money, a piece of goods, expensive and expensive, *** wear out to have face.

The customer said that it is too expensive to talk to your identity, so that the ** Min San can match your temperament, a piece of money, a piece of goods, expensive and expensive benefits, the quality of the bridge shed is good to wear out and macro to have face.

It can also be said that it is more expensive, but the quality is there, and the brand is guaranteed.

No matter what your price is, before buying, he wants to be a little less, so that the psychological feeling will be good, more precisely, the customer wants not the final transaction price, but the feeling that he has taken advantage of it. This is human nature, and it cannot be erased, it can only be used.

When the customer says it is expensive, you can reply through the following words: Dear, when the customer says it is expensive, you can reply to the customer through five high EQ statements: 1

It's expensive, because it's good and expensive, and for women, it's not expensive to make you beautiful. 2.Don't look at whether it's expensive or not, but look at whether it's right or not, whether it's expensive or not, whether it's expensive or not, it's not expensive or expensive.

3.Good wheels are naturally expensive, and if you use cheap ones, you may not be able to see them. 4.

For many customers, it is expensive, but in the end, they still chose to give themselves the expensive ones, and investment is the wisest choice.