Has the Huawei Telecom C8812 touch screen failure problem been solved?

Dear users, hello! We'll be happy to answer your questions.

Every machine can have problems, and I haven't heard of too many 8812s having similar problems.

If you have a problem after 3 months of normal purchase and use, you can go to the business hall for repair.

I hope I have been helpful to you, and if you have any questions, please feel free to continue to consult us.

Hello, first of all, thank you for your support to China Telecom. According to your description, you can go to your local Huawei mobile phone after-sales service center with your purchase voucher and ask a staff member to help you repair and replace it. For details, please visit the online business hall Tianyi Store to view.

If you need to check the bill and pay the phone bill, please log in to the online business hall of Anhui Telecom. Have a great day! Hope mine is helpful to you and can get yours!

Dear Telecom users, Hello! First of all, thank you for your support to China Telecom, according to your description: if you are in the process of using it, there is a problem with the function of the mobile phone. Please contact the after-sales service for you at the first time.

I started on National Day, and I have been using it for more than three months now, and I have not found any malfunction for the time being, but at the beginning of the speaker there was a broken sound and changed one, and other problems have not been encountered.

This machine has two hard flaws: 1. The touch screen is easy to fail 2. The motherboard is easy not to turn on (small current when booted) The above problems occur, and they can only be solved by after-sales.

It's not been a week since I finished changing, I used it for 3 months, I went to telecom after-sales service to wait for 10 days, and then called ** to notify me that the screen arrived, went there and waited for 30 minutes, and the master helped me change a screen.

Just after the change, I have a lot of friends who have also encountered it, but I hope it will not be bad as soon as the warranty period is out.

Was this issue later resolved? Is this problem widespread?

1.When operating with one hand, the palm of the hand will be in contact with the edge of the screen, causing the thumb to not be able to operate the screen, and the touch screen will not work, so it is recommended to use both hands to operate the phone when this happens.

2.When your fingers sweat, the screen is dirty or stained with water after using the phone for a long time; When your fingers or screen are stained with water droplets. It is recommended that you dry your fingers in time, clean the screen regularly, and keep the screen clean and dry.

3.Check that the glove mode is turned on. Glove mode increases the sensitivity of the touchscreen and is recommended to be turned off if you don't need it.

4.Check that the screen film is thick. It is advisable to replace the film with a thickness of no more than millimeters.

5.Factory reset your phone, or upgrade your phone to the latest version.

After the above operations, the problem still exists, it may be that there is a problem with the touch screen hardware, it is recommended to back up the data in advance and bring the purchase invoice to the after-sales service point for maintenance.

HuaweiC8812's back button is on the left,Mine is this phone,No problem at all,If the input method can't be used,You can change the input method to try,If it doesn't hit again,You just click the menu in the lower right corner,Click Backup and Reset,Then select Factory Reset。 If you don't get it again, you'll have to go to the place where your phone is repaired. Pure hand hope to adopt.

In this case, we recommend that you go to a Huawei service point to check it.

A factory reset can be done in the following ways:

Step 1: Open.

Settings" Step 2: Click "Advanced Settings > Backup & Reset > Factory Reset".

Step Three: Then select whether to format the internal storage space and click on "Reset Phone".

Step 4: Then click "Reset Phone", then the phone will start to factory reset and restart automatically.

Note: If you check "Format internal storage", it will delete all files on the internal storage space, such as ** and **, etc., be sure to make a backup in advance and choose carefully.

Huawei C8813 factory reset is divided into 2 types:

One: To force a factory reset, you must first be able to enter recovery mode (translated Chinese is "recovery mode", also known as "card mode").

The machine should be unlocked first, then the machine should be rooted, and then the recovery should be flashed, so that the child can enter the screen of factory reset.

2: The mobile phone has obtained root permission, and the mobile phone is turned off and press and hold the volume + and power button.

The powder screen of the mobile phone is generally caused by the wrong operation and the chaos of the mobile phone system, except for the powder screen that will appear when the first boot occurs when leaving the factory, the current situation of the powder screen where the system error occurs, it cannot be turned on.

What should I do if the Huawei C8813 touch screen does not respond?

Answer: 1, it may be that the phone is dead, restart the phone, press and hold the power button, select power off, and then turn it on, if it often crashes, please check whether there is software that is not compatible with the system, uninstall the software, if it still doesn't work, you can consider restoring factory settings.

2. If it still doesn't work, you can consider looking for after-sales service, it may be that the touchpad is broken.