I accidentally paid the wrong electricity bill, how can I get a refund?

If you are a customer of Guangdong Power Grid Company, 1. If you only pay the wrong amount of electricity bill, the overpaid fee will be transferred to the prepayment, and after the next electricity bill is issued, it will be directly deducted from the fee.

2. If you are a staggered account, when you pay the electricity bill through WeChat, Alipay and other channels, the payment interface will display the information you will pay, including: user number, electricity bill year and month (account period), user name and other information, please carefully check and confirm whether the information displayed on the page is consistent with the account number information you need to pay; If you have confirmed the transaction information and submitted it successfully, WeChat and Alipay are third-party payment institutions, and you cannot be sure whether it is a mistake and cannot apply for a refund for the time being, it is recommended that you contact the customer service of the relevant payment channel for assistance, please confirm it before payment.

We hope you find ours helpful. If you have any other questions, please call the 24-hour power supply service **95598 for consultation.

According to your description, there is actually no way to refund the bill after the staggered electricity bill, and this situation can only be contacted if you know the payment number.

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If the electricity bill is staggered due to your own negligence, then you can first understand who you have paid the electricity bill, and then negotiate with the other party to refund the money; If the other party is unwilling to return it, it may file a lawsuit with the court on the grounds of unjust enrichment.

Generally, as long as you go to the bank to issue a payment certificate (with the official seal), bring the bank payment certificate, application report, original ID card (copy), and electricity bill to the local power supply business hall for processing.

In general, due to their own negligence, they need to find the wrong party to negotiate, and if the negotiation is successful, they can be refunded, and if they are unsuccessful, they can file a lawsuit for unjust enrichment.

Article 122: Where others have obtained improper benefits because they have no legal basis, the person who has suffered losses has the right to request that they return the improper benefits.

Article 985:Where the gainer obtains improper benefits without a legal basis, the person who suffers losses may request that the gainers return the benefits obtained, except in any of the following circumstances:

1) Payments made in violation of a moral obligation;

2) Repayment of debts before they become due;

3) Settlement of debts knowing that there is no obligation to pay.

This is generally non-refundable, just like charging a phone bill, but you can also contact the staff and ask.

This requires you to take your payment slip or record to the business office, which can be returned.

Hello, Yihui saves money for shopping and living expenses to answer for you.

Generally, this situation is divided into several kinds, one is to pay in the hall of the State Grid, if it is because we make the wrong account number and cause the payment error, then you can ask the staff to try to withdraw, but generally there will be no such situation, the staff will check with you whether the account number is consistent with the information of the head of the household.

The second is that if you recharge online and recharge wrongly, this cannot be returned directly, and you need to bear the loss.

You can try the discount recharge on Yihui. Hope it helps, thank you!

I can get a refund by staggering the electricity bill. Generally, this kind of situation is due to the negligence of the boy himself, and he needs to find the wrong party to negotiate, and if the negotiation is successful, it can be returned, and if it is unsuccessful, he can file a lawsuit for unjust enrichment. <>

Electricity calculations

The portion of the electricity bill calculated based on actual electricity consumption. The electricity cost is to compensate the variable cost of the power enterprise with the change of power generation and power supply. For small users such as residents, the electricity fee is all the electricity charges payable by them; Implement a two-part tariff.

For users, the electricity fee is only a part of the electricity fee payable, and the basic electricity fee is the full electricity fee payable. The electricity fee is based on the active energy meter in the metering device installed by the electric power enterprise at the user.

Readings are calculated on a cardinal basis.

Since the meter count is cumulative, it should be the difference between the end reading and the beginning reading when calculating the electricity consumption for a specified period. Current transformers are installed in energy metering devices.

and voltage transformer, but also multiply the ratio of current transformer and voltage transformer respectively. The conversion ratio of the current transformer is the rated current of the primary and secondary windings of the current transformer.

ratio.

[Legal Analysis].: If the electricity bill is staggered, if you can find the person behind the staggered account number, you can sue the other party to return the unjust enrichment. Bad cons.

[Legal basis].Civil Code of the People's Republic of China

Article 985: Where the gainer obtains improper benefits without a legal basis, the person who suffers losses may request the gainers to return the benefits obtained, except in the case of any of the following circumstances:

1) Payments made for the fulfillment of moral obligations;

2) Repayment of debts before they become due;

3) Settlement of debts knowing that there is no obligation to pay.

Article 987:Where the gainer knows or should know that the benefits obtained have no legal basis, the person who suffers losses may request that the gainers return the benefits they have obtained and compensate for the losses in accordance with law.

The above is only the current information combined with my understanding of the law, please refer to it carefully!

If you still have questions about this issue, it is recommended that you organize the relevant information and communicate with a professional in detail.