What should I do if a guest is poisoned after 48 hours of dining at the hotel?

Guests are poisoned after 48 hours of dining in the hotel, and in this case, they should immediately call 120 to the hospital for treatment, and then call 110 to call the police, and the police and relevant departments will investigate and deal with the matter.

It depends on whether the poisoning is serious, and if it is not serious, it is possible that you have a bad stomach, then it will be fine. If it is serious, he should be immediately sent to the hospital for examination, and the company leaders should be notified, the meals eaten should be kept, and check whether it is the reason why the restaurant provides the meals or the customer's own reasons.

First of all, send the hospital for first aid, and the hotel is responsible for the meal, and the hotel has nothing to do with the guest's own problems caused by the hotel can not bear compensation, but the ambulance is what the hotel must do!

1. If the guest is poisoned by eating the things of the hotel in the hotel, the hotel management should immediately send the guest to the hospital for examination.

2. If the problem is not big, in the case of helping the guest pay the medical expenses, it is necessary to ask the guest for understanding, and at the same time send some small gifts to the guest.

Save the evidence and sue him. Claim.

Categories: Social Livelihood >> Law.

Problem description: We developed widespread food poisoning after attending a wedding banquet at Qingdao Yihefu Hotel (at the junction of Siliu South Road and Kaiping Road, Shinan District, Qingdao). Specific symptoms are abdominal pain, diarrhoea, nausea, vomiting. The poisoning rate is 90%, and the onset is 12 hours to 24 hours after a meal.

At that time, the vast majority of people from a certain unit and a department participated, and the vast majority of people in this department were sick, and other departments of the unit had no symptoms, and about 70 people were distributed in Qingdao urban area, Qingdao suburbs and other cities. None of the patients attending the wedding reception had the same symptoms in their units or around their place of residence. In addition, the scattered and group diners who dined at No. 14-19 of the restaurant all showed symptoms of poisoning.

The hotel refuses to admit it and will not pay compensation.

An appeal against the hotel is now being prepared, but the hotel is said to have a hard relationship if the hotel loses the lawsuit against the hotel. Whether the parties to the marriage should bear the corresponding responsibilities. If so, what is the responsibility? (We all prepared red envelopes at the time).

I'm just talking about the facts, not asking the newcomer to compensate, which will be unreasonable. Just the law**!

Analysis: The principle of the burden of proof stipulated in the Litigation Law of the People's Republic of China is the principle of "whoever asserts shall provide evidence", so there is no need for the hotel to provide evidence to exonerate itself. And the burden of proof is entirely on you.

In cases of poisoning of similar things, the most critical issue is to provide evidence. You have to prove the following facts:

1. There is the fact that something is poisoned. For this question, it is not difficult to prove, more than 70 people, some of whom have medical records, and this is the evidence.

2. These people have all dined in this restaurant. For example, people who attend the wedding banquet have a sticker, the place of the banquet is on it, they have a gift after they come, a record of giving gifts, and an invoice for a car or a car, which can indirectly prove that these people have eaten in this restaurant.

3. There is a causal relationship between the poisoning and the hotel. On the one hand, you can complain to the health and epidemic prevention department, they will investigate and collect evidence, go to the hotel to collect evidence (but if time passes, the evidence may be lost), and check with the hospital's laboratory report, you can find the problem. On the other hand, if you can prove the first 1 and 2, then the existence of 3 can be presumed even if there is no other evidence.

How to solve the problem of food poisoning in the hotel + claim.

Hello dear! In the event of a food hit, the hotel should take immediate steps to protect the health and safety of its guests. Here's what hotels should do:

Immediately stop serving all foods or beverages that may cause D in food. Notify your local health department immediately and follow their instructions closely. Identify the cause of the food d's with the advice of the local health department and take the necessary steps to clean and disinfect the victim as much as possible, and provide adequate support and assistance If the guest suffers from the d's food, they may have the right to claim compensation from the hotel, including medical expenses, emotional damages, and other related expenses.

Here are the steps guests should take:1Seek medical help as soon as possible and keep medical records and invoices properly2

Contact the hotel and inform them of the problem you are suffering from and show your medical records and invoices3If the hotel refuses or is unable to provide a reasonable solution, it may file a lawsuit against the hotel.

How to solve the problem of food poisoning in the hotel + claim.

Hello dear <>

There has been a food poisoning incident in the hotel and the hotel should take immediate measures to ensure the safety and health of its guests. First of all, the hotel should immediately stop serving the food in question and carry out an inspection of the food that has already been served. Second, hotels should actively work with local health authorities to determine the cause and extent of food poisoning and develop a solution.

Finally, the hotel should apologize to the affected customers and provide appropriate compensation. Customers who have food poisoning due to eating questionable food at the hotel can claim compensation from the hotel. The amount of the claim should include medical expenses, lost work expenses, transportation expenses and other direct economic losses, and appropriate mental loss solatium should be given according to the actual situation.

Summary. Hello, in the event of a food poisoning incident, the hotel management should deal with the aftermath quickly. The first thing to do is to stop the food immediately and seal the remaining food to preserve the evidence.

Then all guests are tested and**, and a special person is assigned to communicate with the customer to provide necessary medical assistance and ambulance. When dealing with food poisoning incidents, hotels should uphold integrity, responsibility and proactive attitude, and take timely measures to ensure the health and safety of guests. <>

How to solve the problem of food poisoning in the hotel + claim.

Hello, the hotel should solve the following food poisoning + claim: the hotel needs to apologize to the guest, and accumulate the slag to solve the impact of the incident, such as mentioning Liang Sun for certain compensation and preferential treatment, in order to restore the trust and goodwill of the guest. <>

Hello, if the guest suffers damage due to the fault of the hotel, the guest can claim compensation from the hotel. In this case, the hotel may be responsible for losses such as medical treatment and compensation costs. Guests are required to keep relevant evidence, such as hospital diagnosis certificates, medical manuscripts, hail receipts, travel records, etc.

Hello, in the event of a food poisoning incident, the hotel management should deal with the aftermath quickly. The first thing to do is to stop the food immediately and seal the remaining food to preserve the evidence. Then all guests are tested and**, and a special person is assigned to communicate with the customer to provide necessary medical assistance and ambulance.

When dealing with food poisoning incidents, hotels should uphold integrity, responsibility and initiative, and take timely measures to ensure the health and safety of guests' hand rubbers. <>