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Nowadays, many people pay enough attention to insurance, but in the past, many people thought that insurance was a dispensable thing. In fact, I think that the importance of insurance is very important, and customers who want to buy insurance are hesitant, what should they do at this time?
First of all, you must know why the customer who buys insurance is hesitant, it must be because the customer may not know much about the insurance products of the insurance company, or the customer feels that these insurance policies are different from their actual needs, so at this time you must understand what the real needs of the customer are, only after you understand the needs of the customer can the customer really make up their minds to buy the product, so this time is a great test of your communication skills.
and communication skills.
Of course, in fact, it is understandable that customers who buy insurance will hesitate, because many people are afraid that the insurance they buy will not be used, or they are afraid that they will be pitted by the insurance company, so at this time you must be patient and have in-depth communication with your customers, do not see that the other party does not want to buy insurance, or the hesitation to buy insurance will not care about the customer, in fact, this method is very wrong. And I think that the insurance industry itself is a very competitive industry, so since you have done this industry, you must make a certain effort to be able to win back customers and make customers have a better impression of you.
I think the reason why this customer has been hesitant to buy insurance may be because he feels that this product is not suitable for him, or he thinks that this product is too expensive, so he thinks that at this time you can choose to introduce another insurance product to the customer, until you feel that the customer is satisfied, then the customer will definitely buy it at this time.
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When encountering such customers, we should be more firm in the belief that customers are insured, and we can tell customers about the benefits of buying insurance, so that customers can feel that buying insurance is a kind of protection.
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We should increase the firepower and give customers some benefits appropriately, so that customers can buy insurance.
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At this time, customers should be given certain benefits, and they can be reassured by giving customers a reassurance, and then urging customers to buy insurance quickly, so that customers who want to buy insurance may buy it immediately.
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At this time, it is necessary to communicate with the other party, and then I also hope to make this person realize the cost-effectiveness of this insurance, and at the same time, you need to show your super service attitude and service ability.
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Summary. Hello, insurance customers hesitate because they want to insure, and feel that the premium is expensive, or the time is long, so they will feel hesitant, in this case, you can explain to the customer patiently. 1.
Informing the specific coverage of the insurance and dividing the premium according to the amount per day can let the customer know that the amount covered per day is not high. 2.Calculate the benefits that can be obtained by the customer, compare the benefits with the cost, and inform the customer how high the rate of return is, in this case, let the customer know the content of the insurance, so that the insurance customer is willing to take out insurance.
Hello, insurance customers hesitate because they want to insure, and feel that the premium is expensive, or the time is long, so they will feel hesitant, in this case, you can explain to the customer patiently. 1.Informing the specific coverage of the insurance and dividing the premium according to the amount per day can let the customer know that the amount covered per day is not high.
Quarrel change 2Calculate the benefits that can be obtained by calculating insurance for customers, compare them with benefits and costs, and inform customers how high the rate of return is.
As an insurance salesman, when introducing insurance, you must introduce it truthfully, and you must not exaggerate or even deceive customers, otherwise it is a serious violation. If the customer does not understand the content of the insurance, he should patiently explain to the customer, and at the same time help the customer calculate the insurance, the specific protection and the actual needs of the customer, so that the customer can really be willing to take out the insurance.
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The customer said that he would think about it because he did not want to make an insurance decision right away. This is a very normal and common mentality. The first thing the insurer needs to confirm is whether the customer's statement is true or an excuse.
If the customer has no objection to the insurance plan, but does not want to make a decision immediately, the customer must make the customer feel that the insurance needs are urgent, make a fuss about the timely purchase of insurance, put himself in the customer's position, think about what the customer thinks, and be anxious about the customer's urgency, so as to make an insurance decision.
Identifying true and false objections can be done from the following three aspects: listening, listening to the customer's tone, intonation, and whether it is well-founded; Observe whether the customer's demeanor is natural and harmonious; Ask, take the initiative to ask, ask for advice until the true meaning is confirmed.
Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"
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For a rainy day.
Insurance is a manifestation of love and a responsible attitude towards your family.
The conditions are limited, the economic pillar is first insured, the critical illness accident medical treatment, and finally the pension financial management is for the average person to buy insurance is to save their lives, and the rich people buy insurance for financial management (insurance claims are not taxed, and the court has no right to require you to use it to repay debts).
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Insurance is to let yourself encounter accidents in daily life and minimize injuries, or should you combine your personal economic strength [Meow Meow Insurance].
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Personally, I think it is still necessary to have insurance, after all, it usually does not cost much, it can give life a guarantee, and insurance is quite a relief when there is no money, and insurance is the icing on the cake when there is money to ensure wealth.
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People are exposed to risks such as illness, death, and accidental injury throughout their lives. You can purchase insurance to transfer the financial risks arising from the above situations, so as to protect your current life. Therefore, it is still beneficial to buy insurance.
Senior sister recommends that you give priority to buying protection insurance such as critical illness insurance, medical insurance and accident insurance.
Next, the senior sister will talk to you in detail about the benefits of buying insurance.
1. When you are sick, you have money to get a doctor.
You know, the incidence of diseases is getting higher and higher, and people are associated with the risk of diseases throughout their lives. Especially if you are not lucky enough to suffer from a serious illness, the cost is very high. Although everyone has medical insurance, there is a reimbursement ceiling for medical insurance, and there are various reimbursement catalog restrictions, which is difficult to meet everyone's medical needs.
The advantage of buying insurance such as critical illness insurance and medical insurance is that the medical expenses of hospitalization are reimbursed by medical insurance, and the loss of income due to illness is covered by critical illness insurance. It can help everyone transfer the economic risks caused by the disease.
When it comes to critical illness insurance, what should a good critical illness insurance include, let's see what the experts say:A good critical illness insurance policy looks like this! You've been lied to for so many years.
2. In the event of an accident, it can reduce losses.
Accidents can't be **, we don't know which will come first, tomorrow or accidents. Therefore, it is also necessary to configure an accident insurance to reduce the risk caused by accidents. Accident insurance mainly covers the three years of accidental death, accidental disability and accidental medical treatment.
In the unfortunate event that you are injured as a result of an accident, the medical expenses incurred can be reimbursed on a pro-rata basis with accident medical coverage if you are eligible. In the unfortunate event of an accidental death, you can also leave a sum of money for your family. Group talks.
Hope.
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As an insurance salesperson, it's common to encounter customer rejections. I am afraid that the reason is that in the past, the low quality, poor credit, and stubborn methods of some insurance sales personnel caused by the bad impression of the people caused by the rebellious psychology, when they saw the insurance sellers, they thought that the first thing was coming again; There are also reasons why people really don't know about insurance or don't need certain insurance.
Insurance salespeople, when encountering customer rejection, should distinguish which type the sales object belongs to, and then solve it according to the specific problem:
1. I have a better understanding of insurance, but I don't believe in insurance salespeople: most of these people have a certain social status, social security, and medical insurance, but they also need car insurance and property insurance, so that the other party can believe in the credibility of themselves and the insurance company.
2. I don't know about insurance, but I am disgusted with insurance salespeople: this is the stupidity of most people, who do not have enough medical insurance and social security, and are the people who need insurance the most, but because of the economic base.
Poor, not very willing to come up with money to buy insurance, just luck "big things" don't happen to themselves. For this part of the people, in addition to letting the other party let the other party trust themselves, they must also have a strategy to introduce the benefits of each type of insurance in detail.
As long as you have your own beliefs, have a clear goal, and have love and responsibility.
Dare to challenge yourself, believe that you can achieve your goals, constantly adjust your methods in order to achieve your goals, and never get discouraged, and success will come naturally.
Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"
It's serious, I think you have to see what you think, if you can't let go and catch it, the other problems are not a problem. Come on! I'm sure you can make the right choice, after all, you can't have it both ways!!
It is necessary to see if the customer is a valid customer, is really not interested in the product, and is embarrassed to refuse before showing hesitation, or interested but has some doubts that have not been dispelled, so he hesitates. You can tentatively ask customers if there are any unclear points or questions, and don't rush to urge customers to sign orders. It is still necessary to repeatedly communicate to determine the customer's intention, whether there are doubts about the product or the after-sales link, all of which can only be known by communication.
Decide, make up your mind.
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