What should I do if I miss the delivery in the same locker, but two days have passed?

If you can't pick it up, you can contact the courier and ask them to help you see how to pick it up.

There will be no charge for the Hive Hive Express Locker within 24 hours, when the Express is placed for more than 24 hours, the Hive Hive Express Locker will intelligently send a text message of "Stranded Express Reminder" to remind the recipient to receive the parcel, and there will be no cost for this.

Hive Nest: Can express cabinet, a 24-hour self-service open platform for all express companies and e-commerce logistics, in order to provide platform-based express delivery and delivery interactive business, the things in the Hive Hive Express cabinet can be free for up to 48 hours, and if it exceeds 48 hours, it will be charged an occupation fee, and one yuan will be charged every 24 hours.

If it is more than 7 days, but in the 3-4 days, the courier unit will collect the parcel once. It will be collected by the courier and the express will be returned to the original place. And the return courier fee and point fee will be charged.

In this case, the recipient is not at home for a long time, and it is inconvenient to receive the express delivery, first of all, you can arrange for the family to help go to the express cabinet to pick up the parcel to avoid being returned if it has not been picked up for a long time. If it is inconvenient for the family to sign, you can contact the courier to explain the situation to him, indicating that he has not been at the receiving place for a period of time, and it is inconvenient to sign, so let him put it in the courier company for safekeeping. Express cabinet and then make an appointment with the courier to sign for a time, and wait for that day, and then contact the courier to send you to sign, so as to avoid a long time away from home, when the signature is inconvenient, the express is returned.

You can contact the courier responsible for delivery and ask if you have found the missing express when you deliver it to this express cabinet again, or contact a buyer behind the next express cabinet to see if it has been picked up by the other party.

If this is the case, it's a good idea to contact the courier who delivered it to you to see if any other users have picked up the delivery.

There will not be two parcels with different tracking numbers in one courier locker at the same time.

With the expansion of the scale of the intelligent express cabinet operating enterprises, due to the weak technical barriers of upstream enterprises and the large number of manufacturers, the bargaining power of enterprises will be enhanced, reduce the operating costs of enterprises, and further strengthen their own advantages.

Hidden dangers in express lockers:

1. Failure to sign in person may lead to potential quality hazards in the process of delivery of goods.

2. The charge is not perfect, and the smart express cabinet needs to scan the code to pick up the goods, and there is a pick-up period; "If you can't pick up the order within 24 hours, you will be charged 1 yuan per hour for overtime.

3. Pick-up information lags, more and more people shop online, and the automatic pick-up information prompt of the express cabinet is lagging behind than at the beginning.

If you miss it, you can contact the courier. If it belongs to different express tracking numbers, it will generally not be placed in the same cabinet.

Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies (including freight**) through their own independent networks or in the form of joint ventures (i.e., networking) will quickly and safely deliver documents or packages entrusted by users from the sender to the recipient's door to door (hand-to-hand).

Express delivery is divided into broad and narrow senses. Express delivery in a broad sense refers to the express delivery of any cargo (including bulk shipments); In the narrow sense, express delivery refers to the urgent delivery of business documents and small items. From the standard of service, express delivery generally refers to the express delivery service completed within 48 hours.

Packaging Requirements:

The basic requirement of packaging is that the box should be solid and there should be no gaps. The standard is to have no shaking sound, and to press the seam of the box firmly so that the tape does not fall off, and at the same time, it is necessary to take into account the natural fall from a height of 2 meters to ensure that it will not be damaged.

The packaging of air goods should be particularly strengthened, because road transportation is generally 1-2 times of loading and unloading, while air transportation may have 6-7 times of loading and unloading process and so on.

An express cabinet can only be placed when the courier stores a ticket, a ticket can be multiple, but can only be taken at one time.

If the courier to the same person placed more than one ticket, first of all, after the consent of the recipient customer, such a situation is generally not allowed to store, but also can only enter the placed input of one of the courier number or **, only one of the numbers is valid, other courier numbers can not be taken out at all.

If the courier tells 2 different people that the courier is placed in one locker, you can complain to him directly. Because such a piece can only be taken out by entering one order number, and the other is also unsafe, such a placement is not allowed.

Only one point can be placed in an express cabinet at the same time, and only one express mail is allowed, and it is impossible to put two at the same time.

1. Contact the courier and ask him to get it back and give it back to you;

2. Call ** to the customer service of the express cabinet service provider to re-obtain the unpacking code. Express Service**: 400-001-0055

Receiving Treasure is a 24-hour community convenience service terminal, providing recipients with convenient services such as self-service pick-up and public utility payment;

Receiving Treasure, a change from the traditional express delivery mode, through intelligent delivery, combined with dynamic SMS password unpacking, timely reminder of the recipient self-service pickup, to provide convenient and safe express delivery and receiving services;

Receiving Treasure, different from the traditional smart express cabinet, is provided by Fuyou Company, which has always implemented UnionPay security standards, which is safe and reliable, and has a lasting and effective operation;

Receiving treasure, not only to solve the basic express parcel collection problem, but also to provide a number of convenient services including water, electricity and gas and other public utilities payment, bank card transfer, credit card repayment, mobile phone recharge, lottery ticket purchase, etc.;

Receiving treasures are free of charge for the community to install, and provide certain management fees to the property management company or property committee. Only 2 square meters of space is needed to provide high-end services that meet the goals of smart community construction for property companies, owners, and couriers.

Information** Recipient - What is Recipient Treasure?

According to the national standard of the State Post Bureau's smart express box, self-service express lockers (smart express boxes) refer to self-service equipment set up in public places for delivery and pick-up of express mail. Each pickup code can only be used once, so it will be invalid when you enter it again.

In the text message of the express pickup password, there is the courier's **. You can contact the courier as soon as possible and ask for a re-delivery of the unpacking password.

Hello, if it is a nest, you can re-enter the pickup code, and then click on the pickup if there is a problem, and if you don't take it all, it will be reopened.

The express delivery is not picked up in the express cabinet, and after a long time, it will be taken out by the express unit and returned to the original address. Express mail is generally placed in the express cabinet, up to 3 days, if no one has picked up, it will be put on the express unit to take out and send back to the express outlets, and ** notify the self-pickup.

When placed in the express outlet, still no one has picked up, more than 7 days later, the express unit will return to the original address according to the actual situation, and will charge the express return fee.

Company Profile. Founded on June 6, 2015, Hive Hive is committed to building a 24-hour unmanned self-service Internet of Things solution with smart devices as the entry point, forming an ecological platform for intelligent software and hardware services, terminal services, value-added services, advertising services, and e-commerce services, linking different groups to interact and innovate together to achieve a win-win situation.

Driven by technology, Hive Hive excavates and meets the needs of multi-scenario customization, covering a variety of intelligent terminal products such as express cabinets, intelligent micro-warehouses, bag lockers, government affairs cabinets, etc., and continues to extend with the potential energy of industry unicorns, and deeply cultivates diversified services for the last mile.

It was taken out by the courier and returned as a problem.

The pickup door is closed, the package is still in the locker, you can click on the screen to pick up the courier Click on "Pickup problem?" Select "Door closed by mistake, the courier was not taken out" to reopen the door Enter the original pickup code and click Pick up to take out the courier. If you still encounter problems, you can contact usNestHuman customer service is here to help.

Quickly explain the reason and ask the customer service staff to help contact the courier in charge of the area and ask him to help you take it out.

According to the State Post Office.

The national standard for smart express boxes, self-service express cabinets (smart express boxes) refer to: self-service equipment set up in public places for delivery and pick-up of express mail.

Express lockers as a community ecosystem.

Once a closed-loop ecosystem is formed in the community, various value-added services are connected.

After that, the user stickiness will be enhanced, and it will be difficult for latecomers to break the barriers and cut in.

Hello dear, the pickup door is closed, the package is still in the cabinet, you can click on the screen to pick up the courier Click on "Pickup problem?" Select "Door closed by mistake, the courier was not taken out" to reopen the door Enter the original pickup code and click Pick up to take out the courier. If you still encounter problems, you can contact Hive Hive customer service for assistance.

Summary. 1. Call ** to the courier, you can find the courier's mobile phone number through the logistics information, contact the courier, and ask him to take the courier out to you. 2. Contact the customer service of the express cabinet through the customer service, and re-obtain the unpacking code, there will be customer service on the general screen or on the cabinet door of the express cabinet, and the customer service will re-send you the unpacking code after verifying your identity information, and then open it through the unpacking code.

3. You can also operate by self-service through the express cabinet, when you encounter the situation of closing the door by mistake, click "Pickup problem" in the pickup interface, select "Closed the door by mistake, the express can not be taken out" in the jump interface, re-enter the previous pickup code and click "Pickup" to open the cabinet door again and take out the express.

Please wait patiently for 2 minutes, we are sorting out, and we will answer you immediately, and please do not end the consultation.

1. Call ** to the courier, you can find the courier's mobile phone number through the logistics information, contact the courier, and ask him to take out the manuscript Liang Express for you. 2. Contact the customer service of the express cabinet through the customer service, and get the unpacking code again, there will be customer service on the general screen or on the cabinet door of the express cabinet, and the customer service will re-send you the unpacking code after verifying your identity information, and then open it through the unpacking code. 3. You can also operate by self-service through the express cabinet, when you encounter the situation of closing the door by mistake, click "Pick up the problem" in the pickup interface, select "Closed the door by mistake, the express can not be taken out" in the jump interface, re-enter the previous pickup code and click "Pickup" to open the cabinet door again, and take out the express delivery by key.

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