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According to the Organic Law of Urban Residents' Committees in China, community neighborhood committees exercise the duties of managing "people", while property management companies are mainly in charge of "things" in accordance with the provisions of the Property Law. The relationship between property management and neighborhood committees is an organic combination of professional management mechanism and residents' self-management, and the dual track is parallel. Judging from the current situation of community management in China, the dual-track parallel management effect is relatively good, and the relationship between the neighborhood committee and the property management department is also relatively harmonious.
I believe that to build a harmonious community, it is inseparable from the concerted efforts of all parties to improve the effective community work mechanism.
In order for the community neighborhood committee and the management company to coordinate and co-manage, the premise must be clear: the community neighborhood committee is the key, and the property management company is the focus.
The purpose of the community neighborhood committee and the property management is to serve, but the service of the property management company is the service for the purpose of operation. The quality and attitude of their services have a direct impact on the tranquility and quality of life of residents. Therefore, community neighborhood committees should take the initiative to cooperate with the work of the property management department, often go deep into each community to understand the situation, and help the property management to solve the difficulties and key points in the service.
In this way, the work of the community neighborhood committee and the property management can be a win-win situation.
Community construction and community management mainly rely on the property management department, which undertakes all aspects of community environmental sanitation, safety and security, public green space, maintenance and other aspects, and provides all-round, multi-level management, operation and service services, which has the advantage of being able to operate in accordance with the law and provide high-quality services for the owners according to the contract, so it is an indispensable link in community management to play the role of the property management department.
I think that the neighborhood committee coordinates and manages with the management company. First of all, you should sign a letter of responsibility. According to the tasks and requirements of the higher-level administrative organs in each period, the neighborhood committee and the property management company study and clarify the division of labor, and sign a letter of responsibility.
In this way, it is convenient for the intention of the administrative management of the neighborhood committee to be effectively implemented in the property management work. It is conducive to taking advantage of the advantages of the neighborhood committee in exercising administrative power to strengthen the development of various tasks in the community. Highlight the supervisory role of neighborhood committees.
Second, establish a "three-in-one" management mechanism. To create a civilized urban area, first of all, it is implemented organizationally, through the establishment of a leading group for creating a civilized community composed of residents' committees, property management companies, and owners' committees. Establish a system of regular work meetings, keep abreast of the situation, study and solve difficult problems in community management, form a unified and coordinated management mechanism for the community, and organically combine the functions of the neighborhood committee with the enterprise behavior of community management, which often complement each other and form a joint force.
Finally, the market-oriented mechanism of property management should be implemented and the competition mechanism should be introduced. According to its management level, corporate reputation, etc., it is decided to make trade-offs, and eliminate a number of property management companies with poor service and low management level. Community neighborhood committees should actively encourage strong property management enterprises to manage the community, truly shoulder the important task of improving the level of community management, and provide and maintain a clean, safe, comfortable and harmonious living environment for the majority of residents.
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How is it possible for a residents' self-government organization to let a management company come in to coordinate and co-manage?
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