Samsung S5 Bluetooth and wireless network cannot be used at the same time

Hello dear Samsung users:

With your description, it is recommended that you:

1.Try it after turning it back on.

2.Update the system version of the phone to try.

3.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

According to your description, if the WLAN switch cannot be turned on, in this case, a system or hardware failure may be caused. It is recommended that you:

1.Try to turn the switch back on and on after turning it back on.

2.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).

If the problem persists, in order to understand and solve the problem of your mobile phone, it is recommended that you send your mobile phone to the nearest Samsung service center for testing, and the service center will determine the specific problem and accessories of your mobile phone according to the test results.

I guess I should comfort you first. Judging from your description, you should have bought a copycat. First of all, if you buy Samsung's S5830, it must be a memory card, and when I buy it, I will give you a 4G memory card no matter where I go to see it.

And there is no memory card and Bluetooth,There is no direct correlation between the camera,I think you should be fooled by buying a mobile phone,Because the existence of memory cards is due to the fact that the memory that comes with the current mobile phone itself is very small,You need to have a memory card to support the memory。 Bluetooth, the camera is equivalent to the existence of operating software, and the manufacturer directly installed you. If there is really anything related, it is the file size of Bluetooth transmission, and the file size recorded by the camera has a blocking barrier.

And your phone can't be camera and block the bluetooth is really a bit unreasonable.

Of course, Jian Heng stool, there is a very small probability of existence, that is, you will not play this mobile phone (that is, the waiter who bought the machine did not tell you how to get it, and you were treated as a fool and played it) The camera function is really in the camera, and the image of the camera on the right will become a camera; Bluetooth problem, start unlocking, pull down from the top of the screen, and a screen will appear, as if there is a proper noun, anyway, it is gray. The second or third option above is Bluetooth, which can be turned on there. Otherwise, you can find it in the settings; The network needs to be opened by China Mobile or China Unicom.

If you're talking about Wi-Fi, you need to have a Wi-Fi nearby. It's also looking for Bluetooth in the place where you look for it or in the settings.

If you really don't have those few functions, then you really have bought a copycat.

Totally hand-played, I hope you can give me a share.

I've also encountered a problem with evil people.,My S5 can connect to other routers.,I can also access the Internet.,It's just that I can't connect to my TP941N.,Other mobile phones can be connected to the Internet.。 Solving.

The WLAN you are connecting to is actually a wireless router, and if this wireless router does not have a network, your mobile phone will not be able to connect to the Internet.

It depends on what network you're connected to at home? First time using?

Being able to connect to wifi means that it is not a mobile phone problem.

Router problems, network problems.

Hello: According to your description, the mobile phone shows that it cannot go to the Internet after being connected to the wireless, it is recommended that you operate:

1. It is recommended to turn off the mobile phone and restart, reset the router, and then reconnect to the wireless network.

2. If the machine still can't connect to WLAN, it is recommended that you try to use static IP3, please confirm the transmission bandwidth of the router (the bandwidth supported by the supported router is 40MHz, it is recommended to set it to 20MHz), confirm whether the router network is normal, and confirm whether the IP address filtering MAC address filtering is set in the router.

4. Connect to other routers and try to taste.

5. Try to restore factory settings after backing up important data of your phone: Settings-General-Reset-Factory Reset.

If the problem persists after the above operations, it is recommended that you bring the purchase invoice, three-guarantee voucher and mobile phone to the local Samsung service center for testing by the engineer.

There are several reasons why your phone is connected to wifi but you can't access the internet

1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet.

2. Router problems, the router may be overheated or damaged.

3. Broadband arrears may lead to inability to access the Internet.

4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet.

5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.

Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet, and rule out the wifi itself.

2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet.

3. Contact broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then dial up the connection.

4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting.

5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.

Based on the situation you described, it is recommended that you send your phone to your local Samsung service center for an engineer to test and process it for you. Samsung Service Center Location Query:

Samsung S5 supports wireless direct connection function, operation method of direct connection function:

1.Settings - Wi-Fi - On and tap Enter - Tap Wi-Fi Direct at the bottom right of the screen (at this time, the other phone also needs to turn on Wi-Fi Direct).

Note: The mobile phone operation path of the Android operating system is slightly different: Settings - WLAN - Slide to open - Click the menu key (three small dots) in the upper right corner of the screen - WLAN direct connection.

3.At this time, the other phone will receive a connection invitation, and click [Connect] to connect successfully.