The mobile phone has traffic, but it can t connect to the server and can t access the Internet

1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; Set the mobile data option APN and whether the name is set to 3GNET.

2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:

Check whether there is a network, it is recommended that you can use it in a place with a strong signal;

Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;

Confirm whether the parameters of the mobile phone have been set;

Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;

In case of traffic capping, it will also lead to the inability to access the Internet;

The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;

3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.

If you can't access the Internet with data on your mobile phone, we recommend that you follow the steps below:

1. Contact the operator to confirm that the SIM card of the mobile phone has opened the Internet function or whether there is any arrears;

2. Make sure the data network switch is turned on, and try to see if you can access the Internet after restarting the phone;

3. Check the signal icon of the status bar at the top of the mobile phone screen, whether the signal is weak, the signal is unstable or there is no signal, if the signal in the local environment is poor, try to change to a different place;

5. Replace the SIM card to confirm whether it is a SIM card or has poor contact with the card slot, if you still can't use the data network to access the Internet, please bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing.

The phone can't access the Internet with mobile data, Samsung phones are generally recommended to do the following:

1.Swipe down the top curtain of the screen to turn on mobile data. 【Tips】The SIM card needs to be activated for Internet service.

3.Try a different SIM card or a different time period to troubleshoot network issues.

4.Upgrade your phone to the latest version.

5.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection. Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: Please log in to the service center page of Samsung's official website - select the product you want to inquire about and the province or city where you are located to search.

If your phone can't access the Internet normally after turning on the data switch, please confirm the following conditions:

Check to see if your phone has disabled access to apps that you need to surf the web.

Check if your phone** has a data rate limit or cap.

Check the signal coverage, if there is no 4G, 3G and other signs in the mobile phone network logo, it means that the signal strength is insufficient, it is recommended to go to an open location to try again.

Confirm that your phone supports the network type of your SIM card.

Data plan expires: If your data plan has been used up or expired, your phone will not be able to use data to access the Internet. You can go to the carrier's official website or call customer service** to inquire or renew.

2.Unstable network signal: A weak network signal or an unstable network may also cause your phone to lose access to the internet.

You can try to connect to the network in a different place, or restart your phone to make sure it reconnects to a base station with a strong signal. 3.The APN is set up incorrectly:

The APN (Access Point Name) determines how your phone connects to your carrier's network, and if your APN is not set up correctly, then your phone can't connect to the internet. You can find the APN settings in your phone's settings, check if it's correct, or contact your carrier's customer service for help.

There may be several reasons why your phone has data but can't access the Internet:1Traffic Package Expiration:

If your data plan has been used up or expired, your phone will no longer be able to use data to access the Internet. You can go to the operator's official website or call customer service** to inquire about the highlights or renewal. 2.

Unstable network signal: A weak network signal or an unstable network may also cause your phone to lose access to the internet. You can try to connect to the network in a different place, or restart your phone to make sure it reconnects to a base station with a strong signal.

3.Incorrect APN settings: The APN (Access Point Name) determines how the phone connects to the carrier network bend, and if your APN is not set up correctly, then your phone cannot connect to the internet.

You can find the APN in your phone's settings to check if it's correct, or contact your carrier's customer service for help.

If there are some software issues with your phone, it may cause you to be unable to connect to the internet. You can try to fix the problem by restarting your phone or clearing your cache. If you still can't solve the problem after trying the above method, you can try to contact the customer service of the mobile phone manufacturer or carrier for more detailed support.

Hello, the phone has traffic but can't get online can be caused by the following reasons:1Traffic Exhausted:

You may have run out of data on your phone and can't access the internet. You can confirm this issue by querying your data usage. 2.

Unstable network signal: A poor network connection may also cause your phone to be unable to access the Internet. You can try using your phone in a place where the network signal is strong.

3.APN Setup Error: The APN (Access Point Name) setting is also messed up and may cause your phone to lose internet access.

You can check if your phone's APN settings are correct. 4.SIM card failure:

If your SIM card is malfunctioning, it can also cause your phone to be unable to connect to the internet. You can try to change a SIM card to fix the problem. 5.

Phone system failure: If your phone system is malfunctioning, it can also cause your phone to lose internet access. You can try restarting your phone or doing a factory reset to fix the problem.

In short, there are a number of reasons why your phone has data but you can't access the Internet, and you need to check it carefully. Hopefully, the above information can help you.

Dear, hello for the mobile phone you said has traffic but can not access the Internet, the first case, first check whether your mobile phone is in arrears, if it is in arrears, the data can not be connected normally, so that you can not access the Internet, but restart the phone after renewal to access the Internet normally. In the second case, check whether the mobile phone number can be dialed out normally**, check whether the mobile phone card is damaged, if the mobile phone card is damaged, it is not possible to access the Internet, go to the business hall and bring your ID card to reissue a SIM card can be used normally. The third situation is the problem of the mobile phone, the mobile phone is not in arrears, the mobile phone card is intact, it is basically the system problem of the mobile phone, you can keep a high number of important information to back up, restore the mobile phone to factory settings, and the restored mobile phone can go online normally.

There is also the last situation is that the base station signal is unstable, the base station signal is weak or the base station maintenance will also cause the mobile phone to have traffic but can not access the Internet, it is recommended to wait for a while and try again, the maintenance personnel will repair it in time, and it is generally necessary to wait for a few hours to restore Qi Xingshou's normal Internet access.

Hello, Kiss Glad to answer for you: If your mobile phone has traffic but can't access the Internet, it may be one of the following reasons:1

Data roaming is not turned on: If your phone is roaming, you need to turn on data roaming to use your data to surf the web. In most cases, the data roaming option can be found in your phone's settings menu.

2.APN Setup Error: APN (Access Point Name) is a setting for connecting to a mobile network.

If your APN settings are incorrect, you may not be able to access the Internet via data. You can find the APN option in your phone's settings menu to make sure your APN is set up correctly. 3.

Weak signal: If your phone has a weak signal, you may not be able to connect to mobile networks. Try walking higher or closer to a window to help improve signal quality.

4.Service provider issues: If there is a problem with your service provider, you may not be able to access the Internet with data.

In this case, you can contact your service provider to see if there are any problems and get support and solutions. If you've tried the above methods and still can't get online, you can try restarting your phone or contacting customer support for more help.