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Putting the blame on sales, they will complain if they don't return**.
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Drive back, don't play cards, don't go to the city, and play at home.
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Landlord, I sympathize with you, you still drove nearly 3,000 kilometers of car, we have a engine leakage just 3 days after buying, only agreed to repair or not agree to change, and finally sued the court! It is very difficult for Chinese consumers to protect their rights, especially these big companies are even more tyrannical! At the same time, you will still have more eyes in the future, the 4S shop or something is very dark, the car has a problem before the test results come out, and at the same time use a camera or something to shoot as a evidence, so that even if they are ripping in the future, there are materials!
I don't have too good suggestions for rights protection, it is estimated that it is rare to see results through formal channels, and the consumer association will continue to invite them, and at the same time block the car to the door of their 4S store, and find a reporter to make it public to attract attention It is estimated that the 4S store will discuss with you for the sake of face, and I am not optimistic about the court, and I will sue a lot of money, and at the same time spend a lot of money on the time, and there may not be results, and I must pay more attention to the car in the future, and carefully test it when picking up the car!
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Summary. Hello, glad to answer for you. Yes, the new car you just bought can be refunded if the following conditions are met:
New cars can be returned within 60 days. Article 20 of the car three-guarantee policy clearly stipulates the return and replacement of the vehicle: within 60 days of the invoice being issued, or within 3000 kilometers of the car, the steering system fails, the steering wheel is not good, the braking system fails, the brake fails, the body is open, the door panel falls off or a hole in the door panel, or the fuel leaks, the owner can choose to return the car, or change the car for free.
Can I return the new car I just bought?
Hello, glad to answer for you. Yes, the new car you just bought can be refunded if the following conditions are met: the new car can be returned within 60 days.
Article 20 of the car three-guarantee policy clearly stipulates the return and replacement of the vehicle: within 60 days of the invoice being issued, or within 3000 kilometers of the car, the steering system fails, the steering wheel is not good, the braking system fails, the brake fails, the body is open, the door panel falls off or a hole in the door panel, or the fuel leaks, the owner can choose to return the car, or change the car for free.
As long as the car meets the replacement and return standards within the validity period of the Three Guarantees, the buyer can find out the seller to replace or return the goods with the Three Guarantees certificate and the purchase invoice. The manufacturer shall be responsible for all procedures caused by the quality problems of the car itself. In addition, various formalities due to quality problems in the car itself should be borne by the manufacturer.
Within 60 years or 3,000 kilometers from the date of purchase of the invoice, if there are quality problems such as invalid steering system, invalid braking system, body opening, oil leakage, etc., the car can be returned free of charge. During this period, if there is a quality problem with the critical spare parts of the engine and transmission, the engine and transmission can be replaced free of charge.
I paid the full amount, but they had a current car, and they didn't let it go, saying that they had taken out a loan from the bank themselves, and they had to go through the formalities, and it would take about ten days to drive away. I don't think it's normal, and now I want to return the car, is it okay?
Have you signed the contract?
They didn't give a contract.
Do you remember how long the delivery time was stipulated in the original contract?
Without signing the contract, the invoice was given.
That is, it is about ten days to give the car.
You send me an invoice and the teacher will help you see what the situation is.
The invoice is in my husband's hand, and I don't have it at the moment.
This can be negotiated with the other party first, and the deadline for delivery of the car can be negotiated.
First of all, look at the delivery time agreed in the contract, if the delivery time is exceeded, the seller has breached the contract.
Will they lie to me?
There is a car that does not hand over the car and is not a normal parent.
You can explain the situation to the teacher in detail, and the teacher will analyze it for you.
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You can return a new car you just bought. China Consumers Association.
Vice President Liu Junhai said that the implementation of the 15-year-old "Consumer Rights.
Safeguard Law ("Consumer Law".
The first large-scale modification is about to be ushered in, and the purchase of a car is "expected" to enjoy the right to regret, that is, the owner of the car purchased after a period of use, and if he is not satisfied, he can enjoy a return.
Buying a house and buying a car are also bulk commodity transactions, which can be different from buying a house, buying a car actually has a certain "right to regret", that is, paying a deposit.
The owner can still negotiate with the car dealer to cancel the subscription.
If you don't go through any formalities such as licensing and paying taxes, but only pay a deposit or intention money, the car dealer will still agree to refund. But if the dealer spent a lot of time and effort to get the car back, no one wants the fruits of their hard work to be trampled on at will.
Whether to refund the deposit or whether the consumer enjoys the 'right to regret' or depends on the consumer and the dealer who is reasonable, and the car cannot be returned after the car is licensed. Wu Darong, director of the marketing department of Zhongshan Renfu, analyzed.
Because after the new car is licensed, if the owner returns the car, the new car will immediately become a second-hand car, who should bear the cost of the depreciation of the car? Under what circumstances consumers can return the car and enjoy this right of regret should be clearly stipulated by law, and there should also be a relevant legal basis for the car dealer not to allow the car to be returned.
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If there is no problem with the car, it is generally non-refundable. When the new car is picked up, all your information has been entered into the microcomputer and uploaded to the manufacturer and traffic management department, including all the information of the car. So it's very difficult to change cars.
And, when you pick up the car, the vehicle one-time certificate, the vehicle certificate has also been issued in your hands, want to return the car 4S shop will not agree, not to mention the 4S shop to find the manufacturer, this is a very cumbersome thing. And the manufacturer will also initiate the investigation process according to your request, which is a long process. You can't afford it.
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The new car is eligible for return and exchange:
1. From the date of purchase invoice, within 60 days or within 3000 kilometers, the steering system and braking system of the first-arrived vehicle will fail.
Quality problems such as failure, body cracking and fuel leakage can apply for free return and replacement of the whole vehicle. During this period, the engine, transmission.
If there is a quality problem with the main parts, you can apply for free replacement of the engine and transmission.
2. During the validity period of the three guarantees (not less than 2 years or mileage of 50,000 kilometers, whichever comes first), the owner has the right to return the vehicle for compensation in the following circumstances: serious safety performance failures have been repaired twice and still have not been eliminated, or new serious safety performance failures have occurred.
The engine and transmission have been replaced twice in total; The same main part of the engine and transmission cannot be used normally after being replaced twice due to quality problems. The steering system, braking system, suspension system, front and rear axles, and the same main parts in the body are replaced twice in total, but they still cannot be used normally.
If the repair time exceeds 35 days due to quality problems, the car can be replaced for a fee.
During the validity period of the three guarantees of the car, if the repair time is more than 35 days due to quality problems, or the same part is repaired more than 5 times due to quality problems, the owner can go to the 4S store to replace the car with the three guarantees certificate and the purchase invoice.
Article 24 of the Provisions on Liability for Repair, Replacement and Return of Household Automobile Products.
Within the validity period of the three guarantees for household automobile products, if the conditions for replacement are met, the seller shall issue a certificate of replacement of household automobile products to consumers within 15 working days from the date on which the consumer requests for replacement.
Within the validity period of the three guarantees of household automobile products, if the conditions for return are met, the seller shall issue a certificate of return to the consumer within 15 working days from the date of the consumer's request for return, and shall be responsible for refunding the payment for the consumer in a lump sum according to the invoice. The replacement or return of household automobile products shall be in accordance with relevant laws and regulations.
Provision for vehicle registration and other related procedures.
The above content refers to the Encyclopedia - Household Car Product Repair, Replacement, and Return Liability Regulations.
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Summary. There is no way to do this, that is, you have already bought it, that is, the contract has been signed, and there is no way to change the car in this case.
Can I return the new car I just bought?
Dear, this question is up to me, it takes a little time to type, please be patient, thank you!
If the car is bought and has not been listed, can it be exchanged for other cars?
If you have just bought a new car, in this case, it means that the vehicle does not have any quality problems, and you cannot return the car. Even if there is a quality problem, this three-guarantee law is stipulated, and there is a quality problem. There is no maintenance for 5 times, and the car can be returned or replaced in good cases.
This means that if there is no problem with the vehicle, there is no reason for you to ask for a return.
There's no way to change this. The 4S store has been sold, and this invoice has been issued for you, and there is no way to change it.
It's just that it's not listed, and it's not invoiced yet.
In this case, it is difficult to change cars. 4S stores generally do not agree.
What to do with that.
There is no way to do this, that is, you have already bought it, that is, the contract has been signed, and there is no way to change the car in this case.
The displacement is too small.
There is no way to do this, that is, there is no way to change the car if you have already bought it, and this specific must continue to negotiate with the sales of the 4S store, and the 4S store will not agree under normal circumstances.
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Summary. Dear Kiss Glad to serve you Just bought a new car is generally not because of quality problems, it is difficult to return. If a legitimate reason is required to return the car, if it is not a legitimate reason or a product quality problem, it is mainly based on negotiation; According to the provisions of the "Provisions on the Responsibility for Repair, Replacement and Return of Household Automobile Products" (i.e., the Automobile Three Guarantees Law), the car can be returned within a few days if the following conditions are met:
If the engine, transmission, power battery, driving motor or its main parts need to be replaced due to quality problems, consumers can choose to replace the household car product or return it with the purchase invoice and the three-guarantee certificate Refund within a few days: from the date of the purchase invoice, within 60 days or within 3000 kilometers, whichever comes first, due to the quality problems such as steering system failure, braking system failure, body cracking and fuel leakage, you can apply for free return of the vehicle. Through the above regulations, we can see that it is still very difficult for a car to return to the point of returning, and it is generally difficult to return the car without replacing the engine, transmission, power battery, driving motor or its main parts; The 4S store is mainly based on "repair and replacement".
Hello. Dear Kiss Glad to serve you Just bought a new car is generally not because of quality problems, it is difficult to return. If a legitimate reason is required to return the car, if it is not a legitimate reason or a product quality problem, it is mainly based on negotiation; According to the provisions of the "Provisions on the Responsibility for Repair, Replacement and Return of Household Automobile Products" (i.e., the Automobile Three Guarantees Law), the car can be returned within a few days if the following conditions are met:
If the engine, transmission, power battery, driving motor or its main parts need to be replaced due to quality problems, consumers can choose to replace the household car product or return it with the purchase invoice and the three-guarantee certificate Refund within a few days: from the date of the purchase invoice, within 60 days or within 3000 kilometers, whichever comes first, due to the quality problems such as steering system failure, braking system failure, body cracking and fuel leakage, you can apply for free return of the vehicle. Through the above regulations, we can see that it is still very difficult for a car to return to the point of returning, and it is generally difficult to return the car without replacing the engine, transmission, power battery, driving motor or its main parts; The 4S store is mainly based on "repair and replacement".
The car bought with a down payment, said that it could be delivered within three days, and now it has been a week, or I don't know where the car is, I ask the store that they are always twisting and pinching, always looking for excuses, I paid 20,000 yuan in front of me, the loan application has been approved, and I bought compulsory traffic insurance, can I still return it?
Dear, you can return the car in this case. If the car lands, it means that the car is not yours yet, and the loan can be refunded. In this case, the store breaches the contract first and cannot deliver the car on time, contact the store directly to return the car, if the other party does not agree to return the car, you can complain.
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Those who meet the specified conditions for replacement and return can be refunded.
Article 20 of the Provisions on Liability for Repair, Replacement and Return of Household Automobile Products
1. Within the validity period of the three guarantees of household automobile products, if the conditions for replacement and return are met in accordance with these regulations, the consumer shall be replaced or returned by the seller with the three guarantees certificate and car purchase invoice.
2. Within 60 days from the date of the seller's purchase invoice or within 3,000 kilometers of mileage (whichever comes first), if the steering system, braking system, body cracking or fuel leakage occurs in the household automobile product, and the consumer chooses to replace the household car product or return the product, the seller shall be responsible for the free replacement or return.
3. During the validity period of the three guarantees of household automobile products, if one of the following circumstances occurs, and the consumer chooses to replace or return the product, the seller shall be responsible for the replacement or return:
1) A total of 2 repairs have been carried out due to serious safety performance failures, and the serious safety performance failures have not been eliminated or new serious safety performance failures have occurred;
2) After the engine and transmission have been replaced twice in total, or the same main part of the engine or transmission has been replaced twice due to quality problems, and it still cannot be used normally, the replacement times of the engine, transmission and its main parts shall not be counted repeatedly;
3) The steering system, braking system, suspension system, front and rear axles, and the same main parts of the body can not be used normally after being replaced twice due to their quality problems;
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