Tenpay cannot enter PIN 10

Reinstall the references.

Tenpay** (

As a powerful payment platform, it was founded by Tencent, the earliest and largest developer of Internet instant messaging software in China, to provide safe, convenient and simple payment services for the largest QQ user base. It is a series of services carefully launched by Tencent to promote the development of China's e-commerce, meet the value needs of Internet users, and focus on the security of online transactions.

As a first-class payment tool, Tenpay plays the role of a credit intermediary in B2C and C2C** transactions, and at the same time provides a first-class payment channel and a unified billing platform for CP and SP, which relieves the security concerns of individual users and merchants, and ensures the safety of funds and commodities in first-class transactions. At the same time, Tenpay has greatly promoted the development of e-commerce in China, and created greater value demand for users' consumption.

1.Sign up for Tenpay.

to **:zft register

2.Use online banking to top up your Tenpay account.

Tenpay has its own special password, which is different from QQ.

There are two situations in which the password cannot be entered in the payment password input box:

The first case:

If you cannot enter the password, the ** that appears "" means that the password security control is not installed, and you need to install the Tenpay password security control to enter the password to log in.

The second scenario:

If you have installed security controls and still can't enter your password, please select the appropriate solution for your situation

1) XP system IE6 browser has installed the password control but can't enter the password (can't see the cursor) Solution: Please delete C: Windows System32 Drivers Restart the machine and try again.

2) The controls are installed and the machine is restarted, but the controls still cannot be displayed; Solution: You may have a Trojan or virus, some Trojans can prevent the control from working normally, it is recommended that you upgrade the antivirus software and try again.

Right-click on IE and select "Run as administrator" to open IE

5) Other solutions to the problem that may lead to the inability to enter the password after the installation of the control: 1. For the installation of **** software, your cooperation is required to uninstall.

2. If you install other software that may conflict, such as 3721, network optimizer or firewall, you need to uninstall these.

3. If the Rising card is installed, it will intercept our security controls.

You can retrieve your password by using your mobile phone, ID card, etc.

If you forget your Tenpay password, you can retrieve it by using the following methods.

Method 1: Retrieve the security problem.

Method 2: Get your phone back.

If you don't remember the password protection or have not filled in the password protection, but the mobile phone number bound at that time can receive SMS normally, you can click here to retrieve the payment password by receiving the SMS verification code.

Method 3: Appeal recovery.

If you don't remember the password protection or have not filled in the password protection, but remember the ID number you filled in at that time, you can click here to fill out the Claim Payment Password Appeal Form to retrieve it.

Method 4: Special Appeal Recovery.

If you fail to retrieve the payment password on your mobile phone, and the appeal form for retrieving the payment password also fails, but there are still funds in the account, please don't worry, you can also click here to retrieve the payment password in a special way.

Method 5: Cancel your account.

Cancel your account and re-register. To cancel your account, please log in to Tenpay" and select "Appeal" in the upper right corner >> "Cancel Account" on the left >> to confirm, and then re-register and open it after the cancellation is successful.

This is very specific, and I hope it helps you.

Wait for the transaction to be completed and then apply for cancellation, and the incomplete transaction will be paid by default without applying for a refund within 7 days, and you can apply for cancellation at that time.

Mobile phone recovery: If you bind your mobile phone, 1. Receive SMS verification code->

2. Enter the verification code.

Reset your payment password.

4. Successfully recovered.

Password problem recovery.

If the email linked to your Tenpay account can receive emails and remember the password answer, please choose this method.

Appeal Recovery: If you are unable to retrieve your payment password using the above self-service methods, please select the appeal method.

Hello, I forgot my payment password, please go to Tenpay > My Tenpay > Account Settings > Change Payment Password > Forgot Password; By post.

Retrieve the box (forgot the password protection) and log in to the upper right corner of Tenpay to appeal.

In the upper right corner of Tenpay"Grievances"--"Appeal Form for Retrieving Payment Password".Then fill it out. Mainly for users who register with their own ID number.