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In this case, it is necessary to judge the physical mobile phone after on-site inspection. Samsung A5 mobile phones are generally recommended to send the phone to the nearest service center for testing, and the service center will determine the specific problems and accessories of the mobile phone according to the test results, whether it is within the scope of repair and repair**.
Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: please log in to Samsung's official website - click on the upper right corner of after-sales service - click to find Samsung Service Center - select the product you want to inquire about and the province and city where you are located to search.
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If there is a problem with the Samsung mobile phone, in order to understand and solve the problems of the Samsung mobile phone in a more targeted manner, it is recommended to send the mobile phone to the nearest Samsung service center for testing, and the service center will determine the specific problems, accessories and other hidden faults of the mobile phone according to the test results.
For phone repair**, you can:
1.Consult the Samsung service center for the repair cost: Send the phone to the nearest [Samsung service center], and the engineer will determine the specific repair of the machine according to the product test results**.
1) Please check the [Repair Cost Basis for Outside the Warranty Period].
2) You can query [Reference for machine maintenance parts outside the warranty period**] At present, you can query through Samsung's official website: motherboard, screen, tail plug, back cover, and font reference**. When filling in the product model, please enter the complete model number, such as:
2.Visit Samsung's official website to check the reference benchmark for out-of-warranty maintenance costs and spare parts reference**.
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Due to the limitations of the network platform, it is impossible to view the specific situation of the mobile phone, it is recommended that you bring the purchase invoice and the three-guarantee certificate to send the mobile phone to your nearest after-sales service center, so that the engineer can help you detect and deal with it.
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If there is water ingress, it will not be able to be warranted normally. Now it's no problem, it is recommended that you don't use it first, put the machine in the tuyere to dry (don't blow it with a hair dryer, it will be deformed), and turn it on after a few days to see if it is normal, if it is still normal, then it is not a big problem.
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Dear Samsung users:
If you need to determine whether the motherboard of the mobile phone is damaged, please bring the purchase invoice, repair card and mobile phone to the local Samsung service center, and professional engineers will help you test and determine.
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If the CPU is installed on the motherboard, it can be turned on normally, and it will be used normally if it is lit up and the system is running;
If you can't enter the system at boot or have a blue screen when booting, alarms, and CPU pins are broken, all of which are fault problems.
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If the northbridge is broken, the computer will not boot and cannot be repaired, so the motherboard can only be replaced.
If there is a system or hardware problem with your Samsung phone, in order to ensure that your phone can use the best accessories and professional repair, it is recommended that you go to your local Samsung service center for engineers to test and handle the machine for you. >>>More
For phone repair**, you can:
1.Consult the Samsung service center for the repair cost: Send the phone to the nearest [Samsung service center], and the engineer will determine the specific repair of the machine according to the product test results**. >>>More
Hello: Since it is not possible to carry out a specific inspection of the mobile phone in the network, determine the specific accessories. In order to understand and solve your problem more specifically, it is recommended that you send your phone to the nearest Samsung service center for testing, and the service center will determine the specific problem of your phone according to the test results, and give you the cost of accessories and repairs.
If the mobile phone is stuck, slow to respond, and sometimes no response when using the mobile phone, it is recommended to: >>>More
Due to the existence of copycat machines, parallel imports, cloning machines, refurbished machines, etc., the IMEI number of mobile phones can be changed by means of flashing and other means, so it is impossible to accurately identify the authenticity of mobile phones and whether they are licensed goods by serial number, software detection, IMEI number, and mobile phone origin. If you want to identify whether the mobile phone is licensed, please bring the purchase invoice, repair card and machine, to the nearest Samsung service center, the consulting service center personnel machine within the scope of the warranty if there is a performance failure can be repaired, if the machine can be repaired, if the machine can be repaired, it is the Samsung licensed machine. This is the best and most accurate method.