EZVIZ s EZVIZ cloud platform, EZVIZ Cloud s official customer service number

I forgot the original password, how small is it?

EZVIZ Cloud** is a **service product launched by Hikvision for home and business users, it is an audio-visual ** mobile phone software, suitable for iOS system and Android system, and can be remotely monitored and viewed through the software**Video recording.

It can be divided into five major plates: fluorite, message, **, discovery, and my, and the fluorite plate provides the source energy to add equipment power, and can bind fluorite products through this function. The message section provides system messages and other alert messages.

**The plate provides a purchase channel for all products of tung fluorite. The discovery section provides links to EZVIZ information and EZVIZ classrooms, and provides purchase channels for EZVIZ related services. My channel provides the functions of viewing, previewing and modifying personal information, and provides EZVIZ value-added services.

Fluorite. 1. Find the official website, and the official website of general commodities will provide a way to contact customer service.

2. Look for the product packaging, and there will be customer service contact on the side of the product packaging box**.

3. Check the ** number on the Internet.

Customer service can be basically divided into manual customer service and electronic customer service, of which manual customer service can be subdivided into three categories: text customer service, ** customer service and voice customer service. Text customer service refers to customer service that is mainly carried out in the form of typing chats; **Customer service refers to customer service mainly in the form of voice**; Voice customer service refers to customer service that is mainly carried out in the form of mobile **.

EZVIZ Cloud for return and exchange:

All products purchased through EZVIZ official ** (except for service products, such as cloud storage) will be strictly in accordance with the national three-guarantee policy.

Provide 15 days (inclusive) no reason to return and exchange services for the products sold, and the return process and exchange process precautions:

1. The initial review of the customer service only means that EZVIZ ** accepts your return application, but does not mean that it agrees to your return and exchange, and the final product inspection report shall prevail to determine whether you meet the conditions for return and exchange.

3. When signing, please be sure to ask the courier to be present to inspect the package, if you find that the logistics are damaged, missing or sent the wrong goods, etc., please refuse to accept it on the spot and ask the courier to keep the certificate, and at the same time please take a photo to save the evidence, and submit an application for return and exchange in **.

4. If you have signed for the receipt, you need to provide the voucher issued by the logistics company, and submit the attachment after the application for return and exchange of Qingzen goods is accepted. If the proof issued by the logistics is not provided, EZVIZ will not be able to process the dust refund or exchange.

The above content refers to the official website of EZVIZ Cloud-Homepage-Bottom Bar.

The above content refers to EZVIZ Cloud-FAQs-How to handle returns and exchanges.

EZVIZ Cloud customer service artificial material call** is 400-668-2800.

EZVIZ is a mainstream brand of safe and intelligent life, using intelligent hardware, Internet cloud services, artificial intelligence (AI) and robotics and other technologies, and strive to create an intelligent working, living and learning environment for users, and create a living environment based on intelligent technology for users. EZVIZ provides intelligent products and services for residences, offices, shops, schools, hotels and other residential places.

EZVIZ allows users to convey care with acres of dry micro on the basis of safety, and enjoy the fun of communication and sharing. The "EZVIZ" brand covers Nakai and integrates the concept of "micro-care and micro-life" into the majority of families, shops, and small and micro enterprises, and opens a colorful micro-life.

Brand concept

In the fluorite "four-color stone surround logo", blue fluorite implies the "safety and quality" attributes of civil security products; Green fluorite means "family love"; Orange fluorite means that the product design will be biased towards "young and energetic"; The purple color means that the core application of civil security products is "sharing and care".

Two white rings tightly connect the four-color stones, symbolizing the unique insights of the "FLUORITE" brand on the interconnected and shared pan-** application field. At the same time, the white double ring is an abstract lens and aperture, which reflects the characteristics of the era of "interconnection and linking" in the era of mobile Internet.

1. Find on the official website, and quietly the official website of the commodity will provide a way to contact customer service. 2. Look for the product packaging, and the side of the product packaging box will have customer service contact**. 3. Check the ** number on the Internet.

Question 1: How to use the computer version of EZVIZ Cloud First use the computer to enter the browser, log in to your letter paragraph on the official website of EZVIZ Cloud, and then add the camera, and after the addition is completed, log in to the client of the computer (EZVIZ Studio) and you can see your **.

Operation instructions: 1. Install the ezviz studio EZVIZ cloud PC client program in the computer, follow the prompts until completion, and double-click the "ezviz studio EZVIZ Cloud" icon on the desktop to appear in the following window.

2. Click the "Login" button in the upper right corner and fill in the username and password. (As shown in the figure below: new users need to click the "Register" button in the upper right corner of the window, complete the registration steps according to the prompts of the leakage, and record the username and password.) ）

Hope to help you, the above information is provided by Tuwei Security.

Question 6: EZVIZ cloud equipment with a mobile phone to see the display is not** with a computer to log in and can see what is the situation??? How to use your mobile phone to see 35 points The solution has the following points that I hope can help you:

Adjust the DNS in the IP address of the recorder to the same as that of the gateway.

If it is not easy to use after the adjustment, you call your broadband operator**, ask what the DNS is, and then add it.

Check the uplink bandwidth of your broadband and the downlink bandwidth of your mobile phone to see if the bandwidth is too small.

If the above methods are not easy to use, it is recommended to call Hikvision customer service**, and ask the equipment upgrade package to upgrade or consult the solution.

Question 8: EZVIZ CLOUD** can't see it with a mobile phone, it's normal on the computer**, look at where it hasn't been done. 100 points Your phone doesn't support this**format,**The format supported by your phone can be normal**, or use third-party software** to see if it works.

Urgent need for advice. There is a model on the monitoring equipment, and it is generally on the back of the machine, and it can be entered on the premise that the monitoring equipment should also be networked.

Question 10: How to use the computer version of EZVIZ Cloud First use the computer to enter the browser, log in to your official website in EZVIZ Cloud, and then add the camera, and after the addition is completed, log in to the client of the computer (EZVIZ Studio) and you can see your **.

EZVIZ Cloud Computer is a remote desktop software that allows you to remotely connect to another computer through the Internet and operate on a remote computer. Here are the steps to use EZVIZ Cloud Computer:

2.Registration and login: After opening the software, if you already have a computer with EZVIZ cloud limbs, you can use it directly to log in. If not, click the Register button to register.

3.Add a remote computer: In the software, click the Add Core Scramble button, enter the name and IP address or domain name of the remote computer, and select the connection method (for example: cloud connection, LAN connection, etc.).

4.Confirm the connection: Select the remote computer you want to connect to, and click the Connect button. If the connection mode is Cloud Connection, you need to enter the access password of the remote computer.

Please note that the use of EZVIZ Cloud requires that the remote computer is turned on and has a stable Internet connection. Also, make sure you have the legal authority and permission to connect to the PC remotely.