Under what circumstances have you given a bad review to a takeaway guy?

The service attitude of the takeaway guy last time was really bad.

I ordered a Meituan takeaway when I was at work, of course, the delivery staff is distributed by the merchant, and there is a timer function on Meituan, so I set the delivery time, I know, sometimes it is normal to have a little time difference, ten minutes earlier or ten minutes late, it doesn't matter.

However, it didn't work for me to set the time, the takeaway I had just scheduled arrived soon, a full forty minutes in advance, when the takeaway brother called me **, I was still at work, and I met the supervisor to check the post, I didn't dare to pick it up at all.

When the supervisor left, I dared to call, and I felt that I was already quite polite, and the first sentence was "Hey, hello." ”

And the takeaway guy had a bad tone, and he came up with "Why didn't you answer the ** that I hit you just now." ”

I said angrily, "Your own takeaway delivery is in advance, the time I set is obviously half past eleven, and it will be delivered at ten fifty, what do you mean?" ”

The takeaway guy ignored me, and as a matter of course, he told me where he was and asked me to take it myself.

I was speechless for a moment, the takeaway didn't deliver the takeaway, but let me take it myself? I went, and for the first time I met this kind of delivery person.

His location is still far away from me, and I am at work, so it is impossible to go out, and if I do, I will only be criticized.

I asked him to send it in, but he didn't, and his tone was quite bad, "You don't want it, don't want me to take it." ”

I immediately hung up **, called the merchant, told the merchant about those things, originally wanted to return the goods, but the merchant's attitude was not bad, and their food was really delicious, so I didn't return.

I decisively gave the delivery man a bad review on Meituan. <>

I'm waiting for takeout now, I've been waiting for an hour and ten minutes, I'm very hungry, in fact, I can find something else to eat at home, if I usually wait so long in the company, it's even more embarrassing than now, I'm hungry for so long, I was thinking that I had something urgent to go out this afternoon, so I didn't do it, I called the takeout nearby, it seems that I should go down to eat.

In addition, this takeaway is still delivered by its own store, which is neither a platform delivery nor an outsourcing platform delivery, why has it been more than an hour and the things have not been delivered?

For such a thing, I can't give a bad review if I want to, so I can only give a bad review to the store.

I really don't have many bad reviews for takeaways to takeaway guys, but I was really angry a few times.

Once, I asked for a lunch, and then I asked for a drink, and I put it there because I was still busy, and when I remembered to eat, I found that there was only one meal, no drinks and chopsticks, and if there were no chopsticks, it was nothing, and I still had a few copies of inventory to keep in reserve, but the drinks didn't have anything to do, so I had to call the store, and the store said that I brought it, and then called the food delivery, and they said it was too far away, and they didn't send it to ......I had no choice but to give it a bad review.

Another time, even worse than today, two hours late, I was hungry and forgot that there was a lunch, and after sending it, I apologized and explained the situation, and the attitude was extremely bad.

Another time, the speed of food delivery is nothing, but when the things arrived in my hands, I found that it was already messy, and the soup was scattered everywhere, and I didn't know how this delivery man took the things, so I gave a bad review casually.

In today's B2B era, many businesses or part-time workers who rely on praise for business attach great importance to praise, otherwise they will not derive the "secret work" of brushing praise. So when it comes to the takeaway industry, of course, the takeaway guy also wants to have good reviews, after all, this is linked to bonuses. But I still remember an experience when I had to call ** to complain to the merchant and give a bad review to the courier brother.

It was the National Day holiday in my sophomore year, and I went back to school two days early, (because I had to plan an event for the organization) and my roommates had gone home and hadn't come back yet. So at that time, I thought that I would not go to the dining hall by myself anyway, and I was going to order takeout for dinner. After ordering takeout, I went back to work.

After about half an hour, the takeaway didn't come yet, so I was a little puzzled, because the takeaway usually arrives in about half an hour, and I just wrote the document at that time, so I thought that since the takeaway didn't come, I would go to the downstairs store to print it first (it's very close, it's only a few minutes in total), but it was just these few minutes, something happened that made me very unpleasant.

After preparing to print, I received such a text message "Hello, the takeaway has arrived, put it on the railing in front of the door, and the money will be transferred to Alipay" At that time, I was still thinking about how to be so coincidental, I went to print the takeout before it arrived. But when I returned to the dormitory, I thought I could eat, and found that my meal was already on the ground!! It obviously fell from the railing, and I don't know exactly how it fell.

Then I called ** to explain the situation to the takeaway guy, and he came over soon (because he was delivering to other floors). I thought that he would be able to solve it when he came, and at that time he only thought about paying back one, but he took a look and said, did you accidentally knock it down yourself? Thinking that no one would see it and wronged me?

Hearing this, I'm all on fire, and there is such a takeaway brother? At that time, I didn't argue with him, I called the merchant in front of him and explained the reason for the matter, and soon the merchant sent another person to communicate and negotiate the matter.

In the end, I decisively gave a bad review on the app, no matter how the merchant apologized, but since it was the takeaway brother he recruited, it would definitely not work if he didn't train well and suspect the customer. This is also the first time in my life that I have given a bad review for takeaway. What about you? What was the situation?

I waited 3 hours last time, I was hungry, and I gave a bad review for the first time. I can't bear it.

When the pizza became cold, the takeaway guy picked it up and went around in a big circle, and when I received it, it was just a big cake.

A bad review for a delivery worker means not only that the day's hard work will be in vain, but also that the accumulation of bad reviews will exceed the quota and that he will lose his job. Therefore, a small group of people should learn to respect the labor of others, and do not arrogantly think: you are just serving others, so you will be inferior, and if you have a slight disobedience, I will give you a bad evaluation.

This is a negative energy that needs to be overcome.

For a delivery man, a bad review may have to deduct one day's salary, then his day is equivalent to working in vain. Of course, it will also affect his future work. Therefore, some delivery workers would rather refund compensation than ask for bad reviews.

It means that the delivery man has delivered this order for nothing. If a delivery person gets several bad reviews, his rank will drop and the number of orders he will take will decrease.

It means that there will be money deductions, certain economic losses, and some psychological damage.

Fines, emotions. A bad review is likely to cause the rider to be deducted by the platform, and then affect the mood of the delivery person.

A bad review is equivalent to today's work being in vain for a delivery person. Bad reviews will have the impact of fines on them, and they didn't make much money by working hard to run an order, so we order takeout as much as possible to be considerate of the delivery person.

Today's food delivery systems are all machine-dispatched, and good and bad reviews are an important criterion for calculating whether a rider can take more orders. A bad review will reduce the delivery person's order acceptance rate and will deduct the delivery person's salary.

For the delivery person, the bad review will first deduct the salary and cancel the reward, and then it will affect his popularity, and the future order may be affected, thus affecting the future benefits.

A bad review means that his day, or even a month, of his efforts has been in vain. The main reason is the current system system.

For delivery workers, bad reviews mean a drastic drop in the number of orders received, and there is a serious possibility of losing the job.

It means that today's order is done in vain, and he will face customer complaints, fines from the platform, and his commission will be reduced.

For a bad review, this order will not be profitable, and may even face fines and deductions from the platform, the lower the score of the delivery person, the fewer orders received.

If you order this takeaway, you can communicate with the merchant in advance about how long the delivery time will take, and then accept a time frame that you can accept. If you can't accept this time frame, don't order it, and if you can accept the delay, then you can order this takeout.