Can we still believe Lenovo s after sales service?

You send the computer to the dealer, whether they charge or not, that is their individual behavior, does not represent Lenovo's after-sales service.

If you send it to the repair station, because according to the warranty policy, your switch assembly is guaranteed for three months, if it is in this period, then you will not be charged; If it is more than three months and the switch has passed the warranty period, then you should pay for repairs.

But based on your description, I feel that it is possible that the switch is not in the right place, rather than really broken.

Just look at your manual, the main part is 3 years, the others have 1 year, and there are 3 months.

The warranty period is different for different parts. You can also call Lenovo at 800-810-8888 to consult. They will explain everything, and if it is really Lenovo's after-sales mistake, go to complain.

There is a problem with the Jiayue switch itself I also admit that the repair rate is very high.

The switch is guaranteed for 3 months, and the internal connection of the host is 3 months.

The keyboard, mouse, and optical drive are all guaranteed for 1 year.

3 years warranty parts motherboard hard disk memory power supply CPU However, according to what you said, the repair station is also wrong, and the repair station should inform the user of the detailed maintenance cost when repairing, and the user chooses to repair it or not

Not all parts are guaranteed for three years, you see clearly and then repair, if the broken parts have passed the warranty period, do not go to the after-sales repair, because the after-sales cost is much higher than the outside.

After the average user buys a computer, few people carefully read the "Safety and Warranty", so there will be a series of misunderstandings, but your dealership, not informing the user of the cost is really wrong. 100, Khan. We only charge 50 for changing the switch

I also bought Lenovo Jiayue, and their after-sales service is too poor.

Lenovo's after-sales service department is a functional department under Lenovo's group of empty objects, which is responsible for the after-sales service of Lenovo products.

Lenovo's after-sales service department has service outlets in Beijing, Tianjin, Guangzhou, Shenzhen, Shanghai, Suzhou, Changsha, Nanjing, Ningbo, Hangzhou, Shenzhen, Yangzhou, Nanchang, Shenyang, Hefei, Shenzhen, Zhuhai, Luoyang, Harbin, Shijiazhuang, Jinan, Kunshan, Nantong, Zhuzhou, Zhongshan, Zhengzhou, Foshan, Ningde, Baoji, Taiyuan, Mianyang, Kunming, Haikou, Ningbo, Yinchuan, Xining and other large and medium-sized cities. Kai Liquid.

Lenovo is headquartered in Raleigh, USA, and has established a global R&D structure with three R&D bases in Beijing, China, Tokyo, Japan, and Raleigh, USA. Through Lenovo's own sales organization, Lenovo's business partners, and its alliance with IBM, the new Lenovo's sales network spans the world.

Lenovo after-sales service includes the following:

1. Install and debug products for consumers.

2. According to the requirements of consumers, carry out technical guidance on the use and other aspects.

3. Ensure the maintenance of spare parts.

4. Responsible for maintenance services, and provide regular maintenance and regular maintenance.

5. Provide consumers with regular return visits or door-to-door return visits.

6. Implement "three guarantees" for products, that is, repair, replacement and return.

7. Deal with consumer letters and visits and complaints, answer consumer consultations, and collect consumers' opinions on product quality in various ways, and improve them in a timely manner according to the situation.

Intelligent robot (zenbo Xiaobu) service line.

Service Hours. Monday Sunday, 09:00-21:00 products. Zenbo Qrobot is a smart robot.

After-sales technical support**.

Service Hours. Internet café service support Main Pickpocket Rental Board: Monday and Sunday, 24-hour service.

Graphics CD-ROM Drive: Monday and Sunday, 24-hour service.

Server Motherboard: Monday and Sunday, 24-hour service.

LCD projector: Monday Sunday, 09:00-18:00 network broadband wireless products: Monday Sunday, 09:00-18:00 commercial after-sales technical support line.

Service Hours. Monday and Sunday, 24-hour service.

Products. Business notebooks.

Business desktops.

All-in-one for business.

ebox tender for large customers.

After-sales technical support**.

Service Hours. Notebook Tai Chi Book: Monday and Sunday, 24 hours a day.

Desktop: Monday Sunday, 09:00-18:00ebox Notebook peripherals: Monday Sunday, 09:00-18:00 Smartphone service line.

Service Hours. Monday Sunday, 09:00-21:00 products. zenfone

padfone

ROG Republic of Gamers Laptop Service Line.

Service Hours. Monday and Sunday, 24-hour service.

Products. ROG Republic of Gamers Notebook.

After-sales technical support** (ACM** customer service hotline).

Service Hours. Notebook: Monday and Sunday, 24-hour service.

Mobile: Monday Sunday, 09:00-21:00 Network products: Monday Sunday, 09:00-18:00 Optical drive: Monday Sunday, 24-hour service.

Keyboard and mouse: Monday and Friday, 09:00-18:00

Lenovo after-sales service** is 400-100-6000.

Lenovo Computer Customer Service Center: Purchase and service for individual and home users**: 4009908888; Commercial Customer Services**: 4008106666; One-to-one exclusive service to provide you with a pleasant shopping and after-sales experience.

Lenovo introduced

Lenovo Group is a global technology company founded in China with operations in 180 markets. Lenovo is committed to building a more inclusive, trustworthy and sustainable digital society, leading and empowering the transformation of the new era of intelligence, and creating better experiences and opportunities for hundreds of millions of consumers around the world.

As the world's leading ICT technology company, Lenovo continues to research, design and manufacture the world's most complete end-to-end smart device and intelligent infrastructure product portfolio, providing users and the whole industry with intelligent devices that integrate applications, services and the best experience, as well as powerful cloud infrastructure and industry intelligent solutions.

As a global leader in smart devices, Lenovo provides hundreds of millions of smart devices to users around the world every year, including computers, tablets, smartphones, etc. In 2021, Lenovo's PC sales ranked first in the world. As the world's top provider of enterprise digital and intelligent solutions, Lenovo actively promotes the development of "device + cloud" and "infrastructure + cloud" in the whole industry.

The above content reference: Encyclopedia-Lenovo.

Lenovo Computer Customer Service Center is .

Lenovo Computer Customer Service Center: Purchase and service for individual and home users**: 4009908888; Commercial Customer Service**:

4008106666；Think Product Purchase & Service**: 4001006000; One-to-one exclusive service to provide you with a pleasant shopping and after-sales experience.

Introduction to Lenovo

Lenovo notebook is the product of the famous enterprise Lenovo company, Lenovo company was founded in 1984, it has many products in the field of IT, and now it has made great progress in the field of information, has gradually developed and matured, its company has more than 10,000 employees, and is headquartered in the United States, in 2002 it was the first in the Asia-Pacific market.

In the future, Lenovo computer sales have reached the top five in the world, in the development of electronic technology today, Lenovo has greatly set an example for China's electronic technology field, and promoted the development of China's electronic field.

Lenovo notebooks are divided into personal computers, business computers, and enterprise computers, the shell of Lenovo notebooks in addition to being beautiful also has a hard role in protecting computers, Lenovo's CPU generally has a lower operating voltage, which can reduce heat and power consumption, Lenovo's laptops usually have small fans, radiators and other objects that help the CPU dissipate heat.

Some high-end laptops also feature coolant added along the heat pipes to lower the temperature, and most Lenovo laptops have CPUs mounted on the perimeter of the case, which ensures that the CPU dissipates heat directly to the outside instead of other parts.