What should I do if I lose my connection when I use mobile phone data?

If this failure occurs everywhere the phone is used, it may be a sensitivity issue with the phone's motherboard and related devices. It is recommended to adjust the mobile phone to airplane mode first, and then turn it back, if not, it is recommended to turn off the phone or change the mobile phone for testing, and try to rule out the cause of the mobile phone or card first. Customer service 53 will answer for you.

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If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:

Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.

Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.

Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.

Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.

Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.

Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.

Feedback, we will check and deal with it as soon as possible.

1. The game application is not compatible with the mobile phone system.

If you haven't opened and played the game app for a while, you may miss the upgrade of the version of the game app itself, and if the version is too low, it will lead to incompatibility between the mobile app and the system. Therefore, it is generally best to update the latest version of the game app that has been idle for a period of time before starting to play, so that the operation is safer.

The second is that the version of the mobile phone system is too low, resulting in the game being incompatible with the system. If this is the case, update the phone version. If the mobile phone does not support upgrading to the new version of the system, it may be that the mobile phone configuration is too backward, and it is recommended to change the mobile phone.

2. Conflicting procedures.

Generally, there will be some apps running in the background during the use of our mobile phones, and if you don't completely close and exit these apps, there may be a conflict with the game app you are playing, and in this case, there will be a flashback as soon as you open it.

Therefore, before opening the game app, you can clean up the apps running in the background first, and there will be no conflicts after closing. Some conflicting apps may have a self-start, which can be restricted with security software, and then the game app can be restarted.

3. There are too many programs running in the background of the mobile phone.

The memory management mechanism of the Android system is as follows: use as much memory as you have, and use all free memory as cache. In fact, many people do not actually quit an application in the process of using it, but habitually return to the desktop, and the program is actually still running in the background.

When the system is currently running out of available memory, after starting a large game, Android will automatically judge and close a batch of background programs in the background in order to free up enough memory to run new programs. However, when there are too many programs running in the background, it is likely to cause crashes.

Therefore, it is recommended that it is best to clean up the background running software when you have time, prohibit self-starting infrequently used applications in the permission management, and uninstall the software that you have hardly used regularly.

4. There is too much garbage in the cache of the mobile phone.

The mobile phone invisibly caches a lot of ** and various files in daily use, and these file data are cache garbage. If you don't clean the cache for a long time, it will cause the memory to fill up, the phone will get stuck more and more, and there will also be flashbacks. You can use memory cleaner software to clear it up.

If only a single game is "stuck" or "intermittent", it is generally a problem with the computer system, game program or game server, it is recommended that you reinstall the game program and select China Unicom's server to log in to the game.

If the attempt does not work, it is recommended that you contact the game service provider for consultation.

Because the signal is not qualified, mobile phones have been developed recently, everyone uses them, but there are only one or two servers around, everyone uses them, and the network will be stuck if there is a game, and I play every day Rich people will be stuck, and the signal here in my house is only three bars.

The problem of the net! You think it's Wi-Fi? So fast! QQ sometimes can't receive messages.

The network is unstable, and it has nothing to do with the mobile phone.

It's a network problem that has nothing to do with the phone.

You can experiment it yourself, if you can play happily under wifi, it is not a mobile phone problem, it is a network problem, otherwise it may be a mobile phone problem.

1. First of all, check whether there is other third-party software to monitor the traffic caused by the large flow of data APP can not be used normally, check the mobile phone to cover all the traffic-related restart the mobile phone after closing, or not, it should not be rough bridge is caused by the flow control soft macro stool handpiece.

2. Whether the UIM card is abnormal or incompatible, and at the same time it can be used normally with the mobile phone of other manufacturers, and the UIM card is abnormal or faulty.

3. Multiple mobile phones can be used normally in the same place, but the frequent disconnection of Huawei Honor mobile phones should be able to eliminate the problem of poor wireless signal.

4. If there is a problem after the mobile phone system is upgraded, after initializing the mobile phone system to the original factory value state, it will return to normal, and there is no frequent drop-off, you can try to contact the manufacturer.

There are several reasons why mobile phone networks often drop down:

1. Poor mobile phone signal: Poor mobile phone signal will lead to unstable network, resulting in disconnection;

2. The number of requests associated with the network is too large: the number of requests associated with the network is different in different time periods, and it is easy to cause the network connection to time out during peak periods, resulting in network disconnection.

3. Instruments with shielded signals in the environment: The signal shielding instrument generates a magnetic field that affects the network signal, resulting in network disconnection.

Mobile phone Internet access is often dropped, and there are many reasons for the card:

1.If it is connected to the wifi, there are the following ways to deal with it: You can restart the wild old open wifi to try it. You can ask the customer service to help you restart the gateway. Disconnect the wifi and reconnect. The quicker way is to turn on airplane mode.

Turn off airplane mode again. Restart your phone (as the saying goes, reboot cures all diseases).

2.If it is a data network, there are the following ways to deal with it: Disconnect the data network and destroy the new connection. Pull out the ** card and reinstall it. Restart your phone. Contact customer service to find out why.