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You can go to the business hall to check your monthly bill, see where your various expenses are, if you order some value-added services that you think are unnecessary, you can take the owner's ID card to the front desk to help you cancel those businesses
The problem of deduction and rebate is the billing system in the background We Hebei Telecom are now the first to return and then deduct, so as to avoid the problem of short-term downtime that users may have, I don't know if you are the best telecom user, since you are there to deduct the fee first and then return the fee It is recommended that you pay more phone bills at the end of each month to avoid deduction at the beginning of the month.
Overdue payments are generated.
The system completes the deduction and refund before the 5th of each month
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Telecom is doing this to win over customers, so that everyone feels that they spend 5 yuan more, and the time has passed, as long as you continue to renew, Telecom refunded the money to you, in fact, you are not renewing, then he did not return 5 yuan, which is the so-called certain rules of telecommunications, more customers are afraid of no money to make, Telecom mainly survives with broadband and **, and the others have no advantages of mobile and Unicom
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Telecom mobile phone new customers will send 2 months of value-added services to you, deduct the fee first and return it to you in the second month, you can also dial 10,000 to cancel. This is also the case for new customers of China Mobile Unicom.
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If you have any other questions, you can also log in to the telecommunications online business hall (
Inquire about it.
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Dear, hello, China Telecom's refund of the wrong call bill is: 3 times. According to the regulations of China Telecom Wu Zaoxin, if the user is deducted the wrong phone bill due to the system failure or operation error of the telecom company, China Telecom will compensate according to the principle of "3 times the amount of the error".
The specific return regulations are as follows:1If the phone bill is deducted incorrectly due to a system problem of the telecommunications company, the telecommunications company will refund the full amount of the error, and on this basis, it will be compensated according to the standard of 3 times.
2.If the phone bill is deducted incorrectly due to the user's own reasons (such as mistakes, fraud, etc.), the telecommunications company will adjust the amount of the error and compensate according to the standard of 3 times on this basis. 3.
If the user finds that the phone bill has been deducted in error, he or she needs to make a complaint and appeal to the telecom company in a timely manner, and provide relevant supporting materials and investigation evidence, so that the telecom company can handle and refund the wrong amount in a timely manner.
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If the operator arbitrarily deducts the fee without the customer's knowledge, it is a fraudulent act and seriously infringes on the legitimate rights and interests of the consumer, and the consumer can request the operator to compensate three times the amount of the fee arbitrarily deducted, and if it is less than 500 yuan, it shall compensate 500 yuan. As operators' billing systems continue to mature, more and more consumers cannot fully understand their phone bills, especially after participating in any activities, the bills will become obscure for ordinary travelers. In this way, the staff of some operators have taken advantage of loopholes, using the means of marketing to exaggerate the intensity of their activities, inducing users to participate in activities, but not informing users of the cost after the event, resulting in some uninformed consumption by many consumers.
Parapharrows.
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The postpaid service of China Telecom is based on the deduction of the monthly basic fee on a daily basis.
Prepaid users refer to pay the money first and then play, the postpaid user's phone bill can be used in the case of arrears, there will be no downtime, only when the payment time has not been paid, then it will be owed, the general requirement is to pay the last month's phone bill after the system settles the account, and the monthly account settlement period is from the 1st to the 3rd of each month.
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The postpaid service of China Telecom is calculated on a monthly basis by deducting the monthly basic fee on a daily basis.
The billing method is as follows: daily billing, monthly billing.
If the user finds that there is an inexplicable deduction, he can inquire through the service ** or complain to the 96180 service supervisor**, and the operator will find out the reason for the deduction according to the user's usage.
If it is confirmed that the overcharge is overcharged, the user needs to request a refund of the fee through the operator's service**.
If the operator is not satisfied with the results of the operation or the operator does not reply for a long time, the consumer can appeal to the Telecommunications Business Complaint Acceptance Center of the Provincial Communications Administration, the Industry and Commerce and other relevant departments or file a complaint or report to **.
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The balance of the telecom card gift fee will be automatically deducted in the first few months, and now it will not be deducted to pay the phone bill.
The balance of the gift fee of the telecom card, the fees of the first few months will be automatically deducted before the expiration of the monthly bill, which can maintain the balance of the account and allow users to use the business expenses of this month normally. If the gift fee is sufficient, the fee will be automatically deducted, otherwise the user needs to pay the remaining fee by himself. Now, many activities such as buy one get one free can provide free gift fees, such as by purchasing free traffic packages, you can reduce the cost of users' consumption.
In addition, now users can also pay for telecom cards through online self-service recharge, so that it is also convenient to recharge on a monthly basis, which can meet the consumption needs of users to a greater extent.
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Dear users, hello! According to your description, the telecommunications bill refund is implemented in accordance with the ** agreement you signed, and there are one-time refunds that start after the ** takes effect, and there are also monthly refunds (the monthly phone bills are returned at the beginning of each month), and there are one-time refunds after the expiration of the pre-deposit. For example, if you apply for Anhui Telecom Fei Young**19 yuan, you will return 30% of the previous month's phone bill on the 1st of each month (7% off the phone bill), and the maximum gift is 1,000 yuan for 36 consecutive months.
I hope I can help you and get yours, if you need to pay the phone bill and handle the general telecommunications business, please log in to the China (Anhui) stool empty fiber telecom online business hall to view and handle, Anhui Telecom will serve you wholeheartedly, I wish you a happy life!
Telecom broadband free speed, 4m liter 8m, 12m, 8m liter 20m, 20m liter 50m. You can imitate the nearest jujube to the telecom business hall, or call 10000 for free speed, details can be logged in Anhui Telecom online business hall.
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The frozen amount is the amount agreed between our company and the user and cannot be used in advance. For example, if you are eligible for a monthly credit giveaway, by the end of this month, your unused credit will be deposited in your account as the frozen amount.
If you have not been refunded after participating in our contract plan, the reasons may be as follows:
1.The time for return has not yet arrived. If you participate in the iPhone pre-deposit phone bill to send mobile phone contract, the pre-deposit will be returned from the next month after entering the network;
2.Default during the contract period. If the card is required to be bound during the contract period, the preferential policy of terminal subsidy can only be enjoyed if the card is not used separately in the contract.
3.It may be that the contract has expired and the phone bill will not continue to be refunded.
If the above situation is not resolved, you can contact your local customer service or go to the local business office to verify the specific reason.
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