BOC Online Banking Login for the first time Username and password are invalid! What is the reason?

After you have opened BOC Online Banking at the counter, please visit the BOC portal**(

On the home page, click "BOCNET" to enter the BOC Internet Banking login page. If you do not already have online banking security controls installed, please install them before logging in. When logging in for the first time, please use the initial login username obtained at the counter and the initial login password reserved at the counter to log in.

After logging in, you will be prompted to set a new online banking username and change your online banking password. After changing your username and password, you will be able to use the functions of BOC Online Banking.

Make sure that your username and password were not obtained when you registered.

The first login of BOC Online Banking also requires the following operations (if you do not perform the following operations, the username and password will be displayed none):

2. After logging in to the Internet Banking for the first time, you need to change the login password of the Internet Banking and set it to a combination of letters and numbers to improve the security of using the Internet Banking;

4. Note: Keep in mind the online banking login password and avoid logging in to personal online banking in Internet cafes and other places.

"Invalid username or password" when logging in should be considered from two scenarios:

1.You confirm that your username and password are correct, then:

1) The username and password are case-sensitive, so please make sure that you have entered the correct username and password.

2) When you enter the first digit of the password, you need to see if the * sign is displayed in the input box of the password, if the * sign is not displayed, you need to press the backspace key several times to clear the password input box, and then re-enter the first digit of the password.

3) If the above is no problem, or prompt "user name or password is invalid", please open the notepad in the computer after entering the password, re-enter the password in the notepad, to see if the display is the correct password, if the displayed password is inconsistent with the input (such as the uppercase and lowercase letters are displayed abnormally, the numeric keys of the keypad can not be entered), it may be that there is a conflict between the security control and your computer, and you need to enter the **customer service manual service or call 95566 to feedback this problem, Provide information such as the version of the operating system and the version of the browser so that the security control vendor can analyze and solve the problem.

2.If you're not sure if your username or password is correct, then:

1) You can retrieve it through the "Retrieve Username and Password" function on the online banking login page. The specific steps are as follows:

Step 2: On the "Verify Identity" page, enter: "Bank Card Number, Withdrawal Password (only used when the entered bank card number is a debit card), Credit Card** Query Password (only used when the entered bank card number is a credit card), ID type, ID number, verification code", and click "Next";

Step 3: The system will display some online banking usernames, confirm that they are correct, and click "Reset Password".

Step 4: On the "Reset Password" page, enter "New Password", "Please Enter Password Again" (the second entry of the new password), select the security tool (including: mobile phone transaction code + hardware binding, digital security certificate, dynamic password + mobile phone transaction code), enter the corresponding security tool password, and click "Next".

Step 5: Click "Login Directly" on the "Completion" page to log in to Online Banking.

2) You bring any passbook or bank card associated with online banking and the valid ID card issued to any Bank of China branch in China to retrieve your username and password.

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

If the operator is logging in for the first time, and the username is the operator ID in the receipt SMS e-shield, please check whether the password is entered correctly, otherwise, please check:

1. The username and password are case-sensitive, please confirm whether the uppercase key is turned on.

2. Before entering the password, please confirm whether the password box has been entered, and try to press the backspace button several times to clear it, and then re-enter the password.

3. If the prompt still pops up after the above operations, open the notepad in the computer, re-enter the password in the notepad to check whether the password entered is correct, if the displayed password is inconsistent with the input, please ask the computer administrator of your unit group to eliminate the abnormal computer hardware, and provide the operating system and browser version and other information to the Bank of China for subsequent analysis and resolution.

Tips: Users who fail to log in for 5 consecutive times on the same day will be automatically locked by the system, and will be automatically unlocked after 0:00 am the next day, and customers can log in again the next day. However, if you make a mistake for 15 consecutive times, the system will not automatically unlock it.

The above content is for your reference, and the actual business regulations shall prevail.

Consultation and handling of related business.

The username of the first login is printed on the business slip given to you by the bank, and the user password is the 6-digit pure numeric password you set at the counter, and the dynamic password is displayed on the dynamic port token. The username and password will be forcibly changed after the first login.

If you confirm that the input is correct, and the username and password are invalid, it may be that there is a problem with the bank server settings, and you need to bring the receipt, bank card and ID card to the branch where you handle online banking for inquiry.

At first, you have to set the initial account password given to you by the bank.

It's not to register online, go to the business hall of the Bank of China to retrieve the username and password, and it costs 5 yuan for a handling fee--- I believe that your online banking should also go to the bank, so that it will not be directly registered online, right? That doesn't even have a --- token