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If the touch screen of your Samsung phone is not sensitive and malfunctioning, it is recommended:
1.Check if the phone has a film, if there is a suggestion to cancel the screen film and try it.
2.If the touch screen of the mobile phone is completely malfunctioning, it is recommended that you restart the machine and observe it again.
3.Try to update the system version of your phone (Note: Please back up the data in your device before upgrading).
4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists after the above operations, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.
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Dear Samsung users:
If the mobile phone fails to slide or touch screen, it may be caused by software or hardware problems
1. Clean the mobile phone screen, if there is a protective film, or the protective film is damaged, you can remove it;
2. Try to uninstall the recently installed third-party software.
3. Back up data (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists, it is recommended that you bring your mobile phone, purchase invoice, and repair card to your local Samsung after-sales service center for testing.
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Frequent phone screen failures? It turns out that it is not the fault of the mobile phone, it is the "culprit".
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If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:
1.If the ambient temperature of your phone is too low, the touch screen may malfunction, which is affected by the physical characteristics of the screen device itself, and it is recommended that you try to keep your phone at an ambient temperature of 0 -35.
2.If your phone's screen is dirty or has water stains, it may affect the screen touch sensitivity. It is recommended that you try it after wiping the screen clean;
3.If the screen has a film, it may be due to the protective film being too thick, which affects the touch sensitivity of the screen. We recommend that you replace a thinner third-party protective film or go to a Huawei Customer Service Center to replace an official protective film.
4.If your phone is in normal use, the whole screen suddenly clicks unresponsive, please press the power button and the volume up button at the same time to start the screen recording function, and then click the phone operation, if there is a white circle on the screen to click the sliding position, it means that the touch screen of the phone is working normally;
If the screen recording function is not enabled, please press and hold the "Power Button" for more than 10 seconds to force the phone to restart, and the failure does not recur, then the problem is not touchscreen.
Make an appointment for service. Huawei Customer Service Center.
Repair spare parts** inquiry.
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1. If the ambient temperature of the device is too low, it may affect the touch screen effect, it is recommended to keep the device at 0 35 ambient temperature.
2. If the talkback mode is enabled, the touch screen mode will change, and a green frame will be displayed on the screen when touching the screen.
You can find out how to turn off accessibility at this link.
3. If there are too many background programs, or there are abnormal programs in the background that may affect the touch screen effect, it is recommended to speed up or clean up the background programs with one click before trying.
Note: Please check if it is installed"One-click lock screen"class applications, some third-party"One-click lock screen"The software will conflict with the lock screen that comes with the system, resulting in random jumps, such as jumping to the lock screen, etc., it is recommended to uninstall the third party"One-click lock screen"and other types of software.
4. Liquid or stains on your fingers or screen will affect the sensitivity of the touch screen, it is recommended to clean it with a clean dry cloth before trying.
5. If you use a non-original film, it may affect the touch screen effect, it is recommended to remove the film or go to the customer service center to re-apply the film.
6. If you use a non-standard charger, it may affect the touch screen function of the device when the device is charging, so it is recommended to use the standard charger and data cable for charging.
7. Please restart your phone or force restart your phone to see if it returns to normal.
Force Restart Method:
Models released before September 2017 (models before x20): Press and hold"Power button"More than 12 seconds.
Models released after September 2017 and new models released later (x20 and later): Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.
NEX 3 NEX 3S: Press and hold the top round button for more than 10 seconds.
8. The new version of the system has improved the compatibility and stability, and optimized the performance, please go to Settings - System Upgrade (some models are: Settings - My Device - IQOO UI Version) to view the system version information. If it's not the latest version, it's recommended to upgrade the experience.
9. If the device is in power-saving mode (the battery icon in the status bar shows yellow), in order to increase the battery life, the screen refresh rate will be switched to 60Hz, and the smoothness of some animation effects (turn off, start, exit, slide up) will be reduced. It is recommended to go to Settings - Battery, switch to normal mode (turn off power saving mode) and use it to view.
10. Check whether a single software or all software is not sensitive to touch the screen in a fixed area.
A single software is not sensitive to touch in this area: it is generally a reason for software incompatibility, it is recommended to go to the app store to upgrade the software, and at the same time feedback to the software customer service.
All software is not sensitive to touch in the same position: it may be that the screen is faulty, please bring the purchase voucher and device to the vivo customer service center for testing.
Go and select your current city to get it.
Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.
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1. I have fallen, or I have fallen not long ago, the screen touch screen has been loosened, and after a period of time, the wiring will fall off directly.
Second, if it has been flooded, it can be used again when it is dry, as if it is fine. In fact, the motherboard must be cleaned, otherwise the circuit will rust and there will be problems after a period of time.
3. High imitation charger and charging cable. Many people give off the bag when they buy it, and when they get it back, it is a high imitation, and after using it for a while, it hurts the power supply. Directly scrap the phone, especially the Hong Kong version of the mobile phone.
Fourth, charging while playing with your phone will also hurt your phone. Sometimes the current is too high and burns the inner screen.
Is there any way to fix this, check it, if the line is loose, change the line. If the inner screen is broken, directly replace the screen assembly.
If you change the screen, it is not good, it is the touch screen IC problem of the motherboard, the so-called touch screen IC is a chip that controls the touch screen, which can be replaced, but the process requirements are very high, this is a chip-level maintenance, and the general small shop will not. Only contact the after-sales center for repairs.
Hope it helps.
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The temporary failure of the phone's screen may be caused by a crash.
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There are two reasons why the screen suddenly fails:
Mobile phone hardware failure, that is, the mobile phone screen is damaged, resulting in touch failure, it is recommended to go to the after-sales service to replace the screen;
The mobile phone system is faulty, due to system problems, the mobile phone is stuck, and the touch does not respond, it is recommended to restart the mobile phone and flash it.
The flashing steps are as follows:
1.Open AISI Assistant, and you can see the [One-click Flash] button before connecting to the mobile phone;
Please click Enter a description.
2.The device is connected to AIS-Assistant, AIS-Assistant will automatically match the firmware that can be flashed according to your device, as shown in the figure below, we select "Version Firmware", and after ticking both the two items of "Automatically activate the device after the connection is successful" and "Retain user information to flash the phone", click "Flash now";
Please click Enter a description.
3.After clicking "Flash Now", the following interface will appear, you don't need to move anything, and you can wait for him to finish brushing;
Please click Enter a description.
4.In about five minutes, the flashing is completed.
Please click Enter a description.
Note: Flashing is risky, please be cautious.
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If you are using a vivo mobile phone, the screen failure solution:
1. The screen is not sensitive due to the unclean screen
Use a clean dust-free cloth to wipe the dirt and water stains on the phone;
2. The mobile phone has a film:
If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.
3. The screen fails when operating a single software
Go to Settings - Apps & Permissions More Settings - App Management Apps - (All) - Find the Software - Clear Cache Data; Upgrade the software to the latest version, or uninstall and reinstall it.
4. When charging, the screen is not sensitive:
Use the original charger to charge the phone or change to a grounded socket to try charging again;
5. The screen fails due to insufficient running memory
One-click acceleration to clean up the background; Restart your phone.
6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;
7. Data-induced screen failure: Go to Phone Settings - System Management More Settings - Backup & Reset Restore all settings in Factory Reset. This action doesn't erase the data from your phone, it restores all settings from your phone, including:
Set wallpapers, unlock styles, wifi, default programs, etc., and third-party software logged in the phone also need to be re-logged in.
8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) )
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The phone's touch screen may be caused by a phone crash. 1. The phone is overheating. Whether you need to use your mobile phone for a long time for work, or use your mobile phone for a long time for entertainment, or if you leave your mobile phone outdoors for too long, the mobile phone will be particularly hot because of the long-term operation, and the overheating of the mobile phone will not only damage the battery, but also greatly reduce the sensitivity of the mobile phone screen.
2. Static electricity problems. When the general mobile phone is in use, we will paste a tempered film, the reason for this is that we can avoid accidentally dropping and breaking the screen of the mobile phone, especially the inner screen of the mobile phone. However, the tempered film is also good and bad, if the quality of the tempered film is not good, it is easy to produce static electricity, which will have an impact on the touch of the mobile phone screen, causing the problem of screen failure.
3. There is liquid on your hands. Many friends like to take their mobile phones with them when they are cooking or washing clothes, generally cooking or washing clothes, and generally chasing dramas, and at this time, if there is water or oil on their hands, when they touch the screen of the mobile phone, the mobile phone screen will not work or fail.
4. The charging voltage is not fixed. After using the mobile phone for a period of time, whether it is because the charger itself is broken, or accidentally lost, many people will choose some non-original and relatively cheap chargers to charge the mobile phone, and at this time, if the mobile phone is not charged with a fixed voltage, the screen of the mobile phone will appear here and elsewhere but there is a response or no use.
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1. Static electricity causes temporary screen failure.
1. Wipe the screen several times with the whole palm of your hand, which can remove static electricity to a great extent;
2. If method 1 is invalid, you can also try to press the physical key first, and then slide to answer;
3. If it still doesn't work, you can wipe the screen with a dry damp cloth, so that the water will take away the static electricity;
4. There is also a very simple way, that is, the transparent tape is glued, and when the tape is quickly uncovered, part of the charge will be taken away.
Second, the software causes the mobile phone to crash and fake death.
2. Press and hold the power on/off button to restart the phone; For some mobile phones with the home button, long press the "home button + power on/off button" which is a forced restart and turn off the phone, which also helps to get out of the dilemma of screen failure.
3. Failure caused by damage to system files.
4. Hardware damage leads to touch failure.
After the mobile phone is dropped or liquid is entered, the LCD screen cable is loosened, and the touch IC is corroded, and these hardware damage will cause the screen to drift and the touch to fail.
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If the phone is disobedient, it's good to drop it, it's better to drop the screen so that you can change the screen, or you can just blow it up, and then replace it with iPhone 12
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If you are consulting an Honor phone and your phone has a touch screen failure, you can follow the following methods to troubleshoot:
1. In order to ensure the accuracy of the investigation results, please ensure that the following are made before the investigation:
1. The surface of the screen is clean, there are no oil stains, water stains, etc., and the presence of liquid on the surface of the screen may cause the touch screen to jump and be insensitive.
2. Do not place it on a quilt, sofa and other soft positions for operation, the touch screen is unevenly stressed, and it will be probabilistically insensitive.
3. There is no high-intensity magnetic field such as microwave oven and induction cooker nearby, and the high-intensity magnetic field will cause interference to electronic components, resulting in abnormalities such as random jumping of the touch screen.
4. In winter, the outdoor temperature is low and the indoor temperature is high, after entering the indoor from the outside, the indoor water vapor will liquefy when cold, and there will be a layer of water droplets on the mobile phone screen. It will cause the touch to be insensitive and unresponsive. It is recommended to wipe the water droplets on the surface of the mobile phone before using the touch operation.
5. Please confirm whether the charger is the standard charger for Honor, if you use the touch screen while charging, the power supply voltage may be unstable, which will greatly interfere with the touch screen, thus affecting the touch screen experience. It is recommended that you try not to use your phone while charging, and if you must use your phone while charging the pie, please use the original charger and remove the case to improve the touch experience. (When the hand is in direct contact with the mobile phone, it can ensure that the human body and the mobile phone are connected, which can reduce the effect of interference).
6. The film should not be too thick, otherwise it will affect the sensitivity of the touch screen, and it is recommended to replace the film with a thickness of no more than millimeters or replace the official protective film.
7. Please pull down the status bar to view in the shortcut settings menu or search and enter "NFC" in "Settings" to check whether the NFC function is enabled, NFC will automatically open the specified application after scanning out a specific scene.
8. Confirm whether your phone has not been cleaned up for a long time and the system response is abnormal, please confirm whether the phone restart can solve the problem.
Note: Force restart your phone by pressing and holding the volume down button and the power on button at the same time for more than 10 seconds.
2. If there is no above problem, please check whether the touch function of the device is normal according to the following methods:
When you open the interface, you will be tested in order, and you can click to skip the steps that do not need to be detected.
2. When the touch screen is detected, click Start Detection on the interface, and start the marking of the finger covering the full-screen square according to the interface prompts, and the detection will end on the screen.
3. If the screen is abnormal, it is recommended that you back up important data in advance, and third-party applications such as QQ and WeChat should be backed up separately. Bring the purchase voucher to the HONOR authorized service center for professional testing. Open the official website of Honor, click on the service support to find the service store to inquire, you can query the nearby Honor authorized service center, it is recommended to contact the service center in advance before going to the service center, determine the business hours, and facilitate your travel
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