After the mobile phone system is updated, the touch screen often fails, and it often freezes and fre

If you are using a vivo mobile phone, the screen failure solution:

1. The screen is not sensitive due to the unclean screen

Use a clean dust-free cloth to wipe the dirt and water stains on the phone;

2. The mobile phone has a film:

If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.

3. The screen fails when operating a single software

All) -- find the software -- clear cache data; Upgrade the software to the latest version, or uninstall and reinstall it.

4. When charging, the screen is not sensitive:

Use the original charger to charge the phone or change to a grounded socket to try charging again;

5. Running memory.

Insufficient causes the screen to malfunction:

One-click acceleration to clean up the background; Restart your phone.

6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;

on your Mac. This operation will not delete the data in the phone, but will restore all the settings in the phone, including: the wallpaper set, the unlock style, wifi, the default opening program, etc., and the third-party software logged in the phone also needs to be logged in again.

8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) ）

If the phone has a situation where the touch screen is not sensitive and malfunctions, it is recommended:

1.Check if the phone has a film, if there is a suggestion to cancel the screen film and try it.

2.If the touch screen of the mobile phone is completely malfunctioning, it is recommended that you restart the machine and observe it again.

3.Try to update the system version of your phone (Note: Please back up the data in your device before upgrading).

4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.

If your phone suddenly freezes and the screen fails during use, please follow the following methods to troubleshoot: force restart the device, clear the space on the device, check whether the incompatible application is running, check whether the microSD card is installed, and the system files may be corrupted.

1. Force restart the device.

It is recommended that you forcibly restart the device. If you can't reboot or still get stuck after restarting, it may be a hardware failure. Back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.

2. Clean up the equipment space.

Clean up background apps, multiple apps running in the background will take up too much memory or other resources, and the device may be overloaded and may cause exceptions. It is recommended that you try to avoid running multiple applications at the same time.

If you clear up the storage space, you may not have enough storage space for old manuscripts, which may cause low performance. We recommend that you use Phone Manager to clear your device's storage space and uninstall apps that you don't use often.

3. Check whether the application is running incompatible.

4. Check whether the microSD card is installed.

Please re-insert the microSD card and check if the problem persists. If the problem is not there it is possible that the contact is bad, and if the problem persists, it may be that the microSD itself is damaged or incompatible with the system. It is recommended to replace a high-quality microSD card.

5. The system files may be corrupted.

When the system is running, it cannot find the corresponding file, which causes the device to malfunction. <>

If you are using Mingshan's Huawei phone.

There is a risk of data loss at the time of detection.

Make an appointment for service. Boarding service.

Repair spare parts** inquiry.

How to deal with the insensitive screen of vivo mobile phone:

1. Confirm the ambient temperature.

If the ambient temperature of the mobile phone is too low, it may affect the touch screen effect, it is recommended to keep the mobile phone at 0 35 ambient temperature.

2. Mistakenly turn on the talkback mode in barrier-free.

If you enable the talkback mode, the touch mode will change, and a green frame will be displayed on the screen when touched. You can press and hold the volume up button + down button for 3 seconds at the same time to exit the talkback mode, or double click Settings - double click More Settings - Swipe to Accessibility with two fingers - Double click Accessibility - Double click to close Talkback.

3. One-click acceleration to clear background programs.

If there are too many background programs, or there are abnormal programs in the background that may affect the touch screen effect, it is recommended that you speed up or clean up background programs with one click before trying again.

Note: Please check if it is installed"One-click lock screen"class applications, some third-party"One-click lock screen"The software will conflict with the lock screen that comes with the system, resulting in random jumps, such as jumping to the lock screen, etc., it is recommended to uninstall the third party"One-click lock screen"and other types of software.

4. Whether there is liquid or stain on the finger or screen.

Liquid or stains on your fingers or screen will affect the sensitivity of the touchscreen, so it is recommended to clean it with a clean, dry cloth before trying again.

5. Check the film.

If you use a non-original film, it may affect the touch screen effect, so we recommend that you remove the film or go to the customer service center to reapply the film.

6. Replace the standard charger or data cable.

If you use a charger that does not come as standard, it may affect the phone's touch screen function while charging, so it is recommended that you use the standard charger and cable for charging.

7. Restart your phone.

Please restart your phone or force restart your phone to see if it returns to normal.

Force Restart Method:

Models released before September 2017 (models before x20): Press and hold"Electrically surplus source key"More than 12 seconds.

Models released after September 2017 and new models released later (x20 and later): Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.

NEX 3 NEX 3S: Press and hold the top round button for more than 10 seconds.

8. Upgrade the system version.

The new version improves compatibility and stability, and can be viewed by upgrading the system.

9. Check whether it is a single software or all software in a fixed area The touch screen is not sensitive.

A single software is not sensitive to touch in this area: it is generally a reason for software incompatibility, it is recommended to go to the app store to upgrade the software, and at the same time feedback to the software customer service.

All software in the same position touch is not sensitive: it may be that the screen is malfunctioning, please bring the purchase voucher and mobile phone to Tongliang vivo customer service center for testing, customer service center address: enter vivo official website vivo**app - my - service outlets or vivo official website web version - bottom of the slide - service support - service outlets query - select provinces and cities to query the address of the customer service center.

It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

1. There are too many programs running in the background of the mobile phone, which occupies too much running memory, resulting in a system crash. You can exit parts of the program and get into the habit of returning or exiting the program.

2. If the mobile phone is infected with a virus, it will also crash frequently. It is recommended to install anti-virus software and be able to check and eliminate viruses regularly to prevent problems before they occur.

3. Too much data stored on the mobile phone or too many installers can cause frequent crashes. In fact, most of the data or software in the mobile phone is not needed, so it is necessary to maintain the habit of checking regularly and deleting the habit of not using the program to avoid frequent crashes.

4. Battery aging is also a cause of crash, because the phone will automatically shut down for protection due to insufficient power, so you need to replace a new battery to solve this problem.

5. If you set a timer to turn on and off, and then forget to turn off this function, then the phone will freeze animation. Turning off this feature after powering on will fix the problem.

The root cause of the touch screen freeze is generally a memory issue:

1. The memory capacity is insufficient, and the application will seize the memory space, which will cause a crash;

2. Application memory space allocation error will cause crash;

3. The memory quality is poor, and the data written by the application to the memory cannot be read, which will lead to a crash;

4. Conflicts between multiple applications in memory address allocation will also lead to crashes;

5. The system is infected with viruses, and a large number of viruses are replicated in memory, resulting in insufficient available memory of the application, resulting in application memory allocation conflicts and crashes.

Although the cause of many industrial tablet crashes will eventually be attributed to the memory, it does not mean that the memory is broken, and it may also be due to the confusion caused by the virus and the memory rush.

Question: What should I do if the screen of the new phone I just bought freezes.

But if you just bought it and didn't bump it, go quickly.

There is a problem with this phone.

If the phone crashes when in use, force it to shut down first, and then press and hold the power button to see if it can be turned on, if it can't be turned on, please bring the purchase invoice, warranty card and mobile phone to the nearest after-sales service center for testing and processing; If it can be turned on, it is recommended:

1. Observe what operation the mobile phone performs when it crashes, if it crashes when running a single software, you can enter Settings - Application to find the software uninstalled and observe;

2. There are too many background programs running on the mobile phone, it is recommended to pull down the status bar and close the background program with "one-click cleaning" on the mobile phone;

3. If the storage space is insufficient, clean up the phone regularly, delete unnecessary documents, compressed packages, installation packages and other materials (file management - file cleaning);

4. For system reasons, you can back up the data and restore the factory settings.

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It may be that there is too much garbage in the mobile phone, so clear the garbage. If it doesn't work, connect your phone to the computer, try it with 360 Security Guard, 360 Security Guard PC version, there is a search for large files, delete the things you don't need, it's very convenient, and you can also use your phone to clean it deeply. I used to use this method when my phone was always stuck, and if it didn't work, then you went to the mobile phone store to repair it or replace it with a new one.

It should be the touch screen of the mobile phone screen is broken, so let's change the screen.

Frequent phone screen failures? It turns out that it is not the fault of the mobile phone, it is the "culprit".

1. It may be that you have installed too much software, or too much software running in the background, resulting in insufficient memory, you can try to delete some infrequently used software or close the running software.

2. The memory RAM of the mobile phone is too small, or it can also be said to be caused by the small running memory of the mobile phone.

1. Open the phone settings app to manage and uninstall redundant or unnecessary software.

2. Close unnecessary software processes to reduce the use of phone memory.

3. Install a garbage cleaner or other software on your phone, and often clean up your phone.

If the phone is stuck for a long time and cannot be used, don't worry, please press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device! 2.End the end-of-the-end program.

If there are many background programs, it will affect the running speed of the phone.

3.Insufficient memory, delete unnecessary files or programs. 4.

The third-party software is stuck, it is recommended to reinstall the version of other channels to try. 5.Try a factory reset, and when restoring, be sure to back up your important data in advance.

If the above methods are invalid, please bring the purchase invoice, repair card and machine to the service center, and the professional after-sales engineer will help you deal with it.

Hope it helps, dear.

The possible reasons for the phone screen stuttering are:

1. Installing too much software, occupying a lot of memory on the phone, reducing the memory of the phone;

2. There are too many self-starting software, which occupies a lot of running memory;

3. Too many junk files;

4. There are logical or physical bad sectors in the mobile phone;

5. The mobile phone update system is not compatible with the mobile phone software.

Solution: 1. Uninstall infrequently used software;

2. Close the auto-start software;

3. Clear mobile phone junk files;

4. The mobile phone is restored to the system or double-cleared.