Ask for the details of a property security training knowledge, about the details as much as possible

1. Basic theoretical knowledge of property security (the origin and development of security, the current status and development of security) 2. Legal knowledge of property security guards (Constitution, Criminal Law, Public Security Punishment Law, Fire Protection Law, Security Service Management Regulations).

3. Fire knowledge (how to prevent and extinguish fires, the use of fire-fighting equipment) 4. First aid knowledge (cardiopulmonary resuscitation, electric shock, poisoning, etc.).

5. Emergency handling methods (job responsibilities and disposal methods) 6Property vehicle management.

7.Alarm.

Hello, I am Mingyue teacher, and I have provided consulting services to nearly 40,000 people, with a cumulative service time of more than 1,000 hours! I've seen your question, and I'm sorting out the answer, it will take about three minutes, please wait a while If my answer is helpful to you, please give it a thumbs up, thank you

Hello, the content of the janitor training is as follows:

1. Basic theoretical knowledge of security (the origin and development of security, the current status and development of security) 2. Legal knowledge of security guards (Constitution, Criminal Law, Public Security Punishment Law, Fire Protection Law, Security Service Management Regulations).

3. Fire knowledge (how to prevent and extinguish fires, the use of fire-fighting equipment) 4. First aid knowledge (cardiopulmonary resuscitation, electric shock, poisoning, etc.).

1. The concept of property management: property management refers to the activities of owners, property service enterprises or other managers to repair, maintain and manage the house and its supporting facilities and equipment and related sites, and maintain the environmental sanitation and related order in the property management area.

2. Property security services refer to the professional, socialized security services and related order services provided by the property management service company established in accordance with the provisions of the property service contract for undertaking management to the management area.

3. The name of the company and the corporate philosophy.

4. The core content of the security work of the property company: "fire prevention, explosion prevention, anti-theft, anti-sabotage", each security post performs the work of a certain link in the "four preventions" in accordance with the post rules.

It's hard to say ...... service skills

Everyone is educated and raised in a different environment, so different people will have different expressions and meanings!

For security training, there are the following suggestions on how to make owners feel welcome:

1. First of all, employees should be familiar with the details of the real estate, as the saying goes, "only when you know can you have the right to speak" and even the road of the real estate is not familiar, how can you help others?

2. Train employees on the company's philosophy, what is the company's service concept? It's important to keep this in mind for your employees.

3. Employees' skills training, job standards, and what should be done in what position? Including standing, walking, vehicle guidance and command, etc.

4. As a security guard, it is the image of the company, how to make the owner satisfied, it can be said very simple: "sharp eyes, fast hands, sweet mouth!" This can also be said to be difficult, because to do this, it is necessary to fully stimulate the enthusiasm and initiative of employees, which can only be observed and cultivated in actual operation.

Here are a few examples:

1. In the process of inspection, if the security guard sees garbage on the lawn on the ground, according to the division of labor, it is because of the call for cleaning treatment, but if the security guard can immediately pick up the garbage when he sees the garbage, in fact, it is a matter of bending over, but it can bring two benefits: First, the owner will add points to the impression of the security guard, and think that the security guard is serious and active work, not a dead brain; On the contrary, the security guards turn a blind eye, what would you think if you were the owner? Second, save time, cleaning will not waste time for a little thing.

2. When you see the owner back to the community carrying things, you should immediately come forward to help, in fact, most of the time the owner doesn't need you to really help him carry things, but when you do this, the owner will feel very warm, at least: "Oh, this security guard knows me!" ”

3. Prepare an umbrella on a rainy day, most of the parking lots have a certain distance from the building, not all people will bring an umbrella when they go out, prepare an umbrella on a rainy day, and the security guard who directs the vehicle sees the owner who does not bring an umbrella, and immediately sends the umbrella to use, which is to send charcoal in the snow. In fact, sometimes you don't need to send it to the door, hand the umbrella to the owner, and tell him where to put it in the lobby when he arrives, so that the security guard will not be so hard.

In fact, I personally think that property, especially security, starts from small things, and the smaller things often move people's ......Hope it helps!

There is no skill in the service industry, the most important thing is the mentality of the service staff, for the professional service, the mentality is correct, of course, the service is in place, just like the security service, outside the scope of the daily workload, as much as possible to contact the owner, understand the owner's family and daily habits, in order to better communicate in the future, the quality of a security guard, is the owner of his recognition.

Security training programs are usually divided into several categories.

1. Etiquette and politeness, service awareness, and reception language.

2. Common sense of safety management.

3. Common sense of vehicle management.

4. Fire protection knowledge.

5. Handling of emergencies.

Those who implement militarized security management will also conduct regular military training drills.