What does Bill Back Rejection mean?

Freight collect refers to the payment of freight after the recipient of the goods receives the goods. If the other party maliciously does not accept the goods and does not pay the freight, it is a refusal, and the freight or courier company will charge the shipper for freight.

It depends on the reason for the recipient's refusal.

If the recipient refuses to accept it because of transportation problems (such as damaged goods, lost goods, delivery delays, poor service, etc.), then the courier should not only not charge the freight, but also bear the compensation.

If it is not due to the shipping reasons, the recipient refuses to accept it, or the courier company cannot contact the recipient, the package can only be returned to the seller, then the round-trip shipping cost is borne by the seller.

However, according to the process, if the package is to be returned to the seller, the courier company should contact the seller first, and cannot return the package without clarifying the situation, and then ask the seller to pay double the shipping fee.

If both parties do not bear the freight, then the goods are equivalent to no one to sign, after the courier company retains 3 months, it is regarded as unclaimed, and has the right to dispose of it by itself, and may sell the goods, the amount of which is used as a storage fee.

It's just that you are asked to pay for the freight, not when you get to the place, and the other party pays the freight, of course, people don't want to pay so much more freight.

Before you send the product, you should confirm the shipping payment method with the other party, and you can choose to pay the freight after agreeing to bear the shipping cost.

It is also reasonable for the other party to refuse to accept the freight because they do not agree to pay the freight.

It means that the seller doesn't like to pay and likes you to pay.

It is divided into the following situations:

1. The seller promises to return and exchange the goods for no reason within seven days, and the product is free of charge: the shipping fee is borne by the seller.

2. The seller promises to return the goods for no reason within seven days, and the product is not free of charge: the shipping fee is borne by the buyer.

3. The seller does not promise to return the goods for no reason within seven days: if the buyer refuses to accept the goods, both parties need to provide evidence, and if the evidence proves that the buyer refuses to accept the goods for no reason, it will be two-way.

Shipping costs are the responsibility of the buyer.

4. If there is an agreement between the two parties, it will be handled according to the agreement; If the two parties reach an agreement after the fact, it will be handled through negotiation.

Collect:

Collect is not the meaning of cash on delivery, SF.

Collect means that the cost of logistics and transportation is borne by the recipient, and the cost is paid to SF Express after the goods arrive. Generally, in this case of cash on delivery, the merchant will communicate with the consumer in advance to return the goods to the merchant and then deliver the goods.

When the courier delivers the goods, the recipient will inform the recipient of the amount of freight, the recipient will hand over the freight to the courier in the form of cash, and the consignee will pay the freight after the goods arrive at the destination.

Other express freight to be paid is much higher than the amount of freight paid directly by the sender when mailed, because the freight is collected, the risk of the carrier is greater, and the consignee may not pick up the goods and do not pay the freight, so the carrier is generally unwilling to accept this payment method.

Legal analysis: the reason for refusing to accept the express delivery is that the delivery delay is too long; If the service attitude of the courier is too bad, the courier cost should be borne by the courier company. If the consumer refuses to sign the goods without justifiable reasons, the shipping cost shall be borne by the purchaser.

If the pure first encounter is rejected due to the quality of the purchased goods, the express delivery fee will be borne by the seller.

Legal basis: "Measures for the Administration of the Express Market" Article 20 In the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise engaged in the express delivery business shall compensate according to law in accordance with the agreement with the user. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the express mail (mail) that negotiates the purchase of the insured price.

For the express mail (mail) that has not purchased the insured value, compensation shall be made in accordance with the "Postal Law of the People's Republic of China", "Contract Law of the People's Republic of China" and other relevant laws.

Legal Analysis: Depends on the circumstances. It is that the delivery delay is too long; If the service attitude of the courier is too bad, the courier cost should be borne by the courier company.

If the consumer picker refuses to sign the goods without justifiable reasons, the freight shall be borne by the purchaser. If the purchased goods are rejected due to quality problems, the express delivery fee shall be borne by the seller.

Legal basis: Postal Law of the People's Republic of China

20th postal enterprises to deliver mail, should comply with the postal administration of the time limit and service specifications.

21st postal enterprises shall be in their place of business publicity or other parties to publish their service types, business hours, tariff standards, mail and remittance inquiries and compensation for losses, as well as user complaints about the quality of their services.

Consigner. The consignor bears the freight if the delivery is rejected.

If the consignor pays the postage money back and forth when the delivery is refused, the courier company will pay the postage when the goods are returned to the consignor, and the postage can be negotiated with the other party. If the customer does not accept it, and the sender does not accept it, then the goods will be piled up in the courier company and processed by the company's internal personnel.

Precautions for signing for couriers:

1. No matter how pleasant you have cooperated with a certain courier before, you must call the courier company when notifying the express pickup, and do not contact the usual pickup directly.

Reason: The pickup staff of the courier company is always frequently replaced, maybe the last time the pickup staff still belongs to the courier company, this time the pickup clerk may not be done in this company, in case it does not belong to this courier, you hit ** directly let the pickup risk is very great, good morals will tell you that he has resigned, bad morals will really take away, in this case the courier company will not be responsible, because you did not call the courier company to pick up **, the consequences are at your own risk.

2. When encountering a new hail shortage, you must remember to ask for a business card to confirm the identity of the other party, and at the same time facilitate communication of the pickup time.

Why: Useful in situations where you can't find a track record of your shipment.