Why can t my 3G card in segment 186 be converted to a 4G free combination package?

Existing users who transfer to the 4G package** must meet the following conditions:

1.Real-name registration must be carried out, and the number can only be handled when the number is in a normal and available state, postpaid users are in the state of emergency shutdown (loss reporting) or arrears shutdown, and prepaid users are in the inactivation period, recharge period, and lock-in period, which cannot be handled;

2.Not within the validity period of the contract plan (agreement promotions, except for beautiful number contracts);

3.After canceling the domestic (excluding Hong Kong, Macao and Taiwan) voice package, video package, data package, SMS package, MMS package or value-added services, the 4G package** can be activated, and the cancellation of the above services and the activation of the 4G package** will take effect at the same time;

4.Users can activate the 4G package**, and the minimum monthly consumption of the contract remains unchanged (the user's monthly minimum consumption is the higher value between the monthly minimum consumption of the contract and the monthly fixed fee of the 4G package**), and the contract period will continue normally.

If you do not meet the conditions, it will cause you to fail to transfer to a 4G package**. If you have any questions about this, you can contact the local Unicom customer service to check the specific situation for you.

Unable to change** is that there are restrictions on the mobile phone number, such as old users can not handle the transfer to 4G combination** The reasons are:

1.The original 3G contract period is renewed and the new contract has not yet taken effect;

Internet access card, one card and two physical cards;

3.Number porting users (Tianjin, Hainan, Jiangxi, Hubei, and Yunnan only);

4.Group customers, industry application users;

5.Handled the national unified or provincial contract plan;

6.There are other constraints that cannot be lifted;

7.The network access time is less than 6 months (exclusive);

8.Arrears, downtime, account cancellation, blacklist, etc.

It can be verified whether there are any of the above problems, and it is still impossible to contact the Unicom customer service in the place where it belongs for verification.

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Due to the different policies of different cities, if you are a Unicom 2G 3G user, the reasons why old 2G 3G users cannot switch to 4G** are as follows:

1. Internet card users;

2. Group member users;

3. Users with contract plan restrictions;

4. From 0:00 on the last day of each month to 8:00 on the 1st of the next month, old users of 2G and 3G cannot transfer to 4G**.

5. Other special circumstances (such as the number is in arrears, the blacklist and other abnormal in-use status, the user information is missing, etc.);

6. There are other restrictions that make it impossible to handle.

To rule out the above situation, it is recommended to contact the Unicom customer service of the place where the number belongs for verification.

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According to the information you provide, if the change** is unsuccessful, it cannot be ruled out that there are certain conditions. If the change of 4G** to 4G** is unsuccessful, there are generally the following reasons:

1.Your mobile phone is in arrears and cannot be changed; Tongyan.

2.You've already changed it in the current month**;

3.Your mobile phone is in an abnormal service state such as calling the royal number and reporting loss by the shutdown insurance bureau, or infiltrating the blacklist users;

4.During the period from the last day of the month to the beginning of the month, it may affect your use of ** to change the business;

5.Users with contract plan limitations;

6.There are other restrictions that make it impossible to process;

If this is not the case, it is recommended to contact the Unicom customer service of the place where the number belongs to understand.

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Hello,Unicom 185 is a new 3G number card pushed out this year,If you can't get on 3G,It is recommended to check:

1. Whether the mobile terminal supports the 3G function. You can check the parameters of the mobile phone.

2. Does the service area you are in support of 3G signal? If it is a local signal problem that causes you to be unable to access the 3G network, you can call 10010 to report the signal problem.

3. Is there a problem with the Internet function of the mobile phone card? You can change the card test, if the card can be used normally after changing, there may be a problem with the mobile phone card, you can go to the business hall to detect the problem of the mobile phone card.

Is the 3G switch on? Does the phone support 3G?

First of all, confirm whether your ** number has participated in any deposit discount activities, there is a certain amount of phone bill or traffic gift discount every month, if so, then you can not change the ground and 126 yuan tariff during the promotion period**; If it is not during the promotion period, you can change the other 3G on sale**.

3G** can be changed through the following channels:

1.You can log in to the online sales hall.

On the home page, click on the self-service > to handle the business >**.

**Change, select the one you need to change**, and confirm the process. The new** will take effect on the 1st of the following month;

2.After logging in to the mobile phone business hall client, click on the > business to handle the 3G ** change, select the ** type that needs to be changed to confirm, and the change ** will take effect the next month.

In addition to the above methods, you can also bring the original valid ID card to Unicom's own business hall for processing.

This is possible, as long as it is not a contract machine, it can be replaced**.

The operation is as follows: 1. Open the official website of China Unicom.

2. Log in to the mobile phone number and service password.

3. Select Business Handling - 3G** Change.

4. Select the required ** to handle it immediately, and it will take effect in the following month this month.

If the number has not participated in the contract period of the promotion, it can be changed to low**, if the participation in the promotion has not ended, it cannot be changed**.

As long as you are not participating in the event, you can change it at will**.