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1. Take Zhejiang branch as an example. After entering WeChat, select the Add Friend humanoid icon in the upper right corner of the address book interface, select "***" in the pop-up menu, enter the *** interface, enter Chinese Life Zhejiang Branch in the upper blank, search it out and follow it.
2. The next step is to enter the ***, select the first "Microservice" in the lower three menus, and then select "WeChat Claims" in the upward pop-up menu, and the system will automatically pop up a message of "WeChat Claims Service" on the chat interface.
3. Select "Employee Welfare Claim Inquiry" in the push message to enter, and the next step is to use the personal ID number of the claimant and the mobile phone number in the future; If you have made a claim before, confirm which mobile phone number received the SMS for the claim, and use that number.
4. If you have not made a claim before, you must confirm with the group claims department or the human resources side of the unit which number is registered; You can use your mobile phone number to make a try, if the number is not right, it will prompt you to contact the customer representative and will not be locked.
5. After the input is completed, go to the next step, select "Yes" when the confirmation page pops up, if it is the first query, the system will prompt for the first query, and prompt to send a verification message to the mobile phone of the xx number to pay attention to check, generally received within 1-2 minutes.
6. After entering the next step, enter the 6-digit verification code received by the mobile phone in the blank space of the verification code box, click the query on the right, and the authentication process will end. In addition, the system may be closed during special periods such as long holidays, and entering the ID card and mobile phone number may always prompt incorrectly, if the confirmation number is correct, try again at another time.
7. After the verification is normal, it will enter the interface of automatic inquiry, and the general preliminary query loading is slow, and then all the claim information within one year will pop up, whether it has been closed or the report that has submitted the application, you can find it here.
8. Click on a report to check the latest progress of the report and the time spent at each stage. If it is a report that has been closed, you can further click on the query details on the right side below to view the claim status of the report.
9. On the claim details, the total amount of reimbursement will be written in detail, and which expenses can not be excluded, the total amount of compensation, and the claim details of various diagnosis and treatment expenses and various drug expenses of the bills below, which are very clear, and there is basically no need to take paper statements.
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If you want to inquire about the relevant information of compensation, you can directly log on to the official website of Chinese Life and find the "Service Center" column, you can inquire about the claim reporting process, claim preparation materials, claim information, etc. Chinese Life is a large insurance company in China, and it is still relatively complete in terms of information services. If you want to know how Chinese Life is doing in other aspects, you can take a look at the overall situation of the company that I have compiled.
Is Chinese Life Insurance Company reliable? Listen to me slowly analyze it for you
1.The size of the company.
Founded during the founding of the People's Republic of China, Chinese Life is headquartered in Beijing, has branches in many places in China, and is a large state-owned financial and insurance central enterprise. Among China's many commercial insurance groups, Chinese Life is one of the few insurance groups in China with assets of more than one trillion yuan, and not only that, but also one of the largest institutional investors in China's capital market.
2.Product Introduction.
The main types of insurance operated by Chinese Life are as follows: property damage insurance, personal health insurance and accident insurance. From the following picture, you can clearly see some of the main products of Chinese life:
3.Ability to pay.
As for the CIRC's assessment of the solvency of insurance companies, these two rigid indicators must be met, and only when the core solvency adequacy ratio is higher than 50% and the comprehensive solvency composite ratio is higher than 100%, it can be considered qualified. Chinese Life Compensation Capacity Data is published by the Insurance Association of China, as shown in the figure below
I have to say that the solvency of Chinese life is still worthy of recognition! If you want to know what level of its solvency is in the industry, then you can take a look at this article: Is Chinese life good? What insurance is recommended?
4.Service ratings.
The CIRC assesses all the business processes of the insurance company, such as sales, underwriting, preservation, claims, consultation, return visits, complaints, etc., so as to score the service of the insurance institution, what is the standard of service rating? It is divided into four categories: A, B, C, and D, with a total of 10 grades. The service quality of Chinese Life is also good, and the rating is BBB, which belongs to the middle and upper level in the industry.
To sum up, Chinese Life Insurance Company is good in terms of company size, compensation capacity and service rating, after all, the popularity is not blown, and it is clear whether it is reliable or not. If you have a big company feeling, Chinese Life is definitely a good choice.
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Chinese life. Tracking number query method:
Get ready, give customer service your insurance policy number and personal ID number, and they will check it out for you.
2. Inquire about Chinese life insurance policies over the counter, and bring your ID number or policy number to inquire at the business outlets of insurance companies.
**People inquire about Chinese life insurance policies, you can ** directly contact the insurance salesman who served at the beginning, and let the salesman help inquire about the policy information.
Information on the basis of the policyholder, etc.; As well as the amount of recently completed payment and insurance benefits paid, the reminder of renewal premium payment and insurance payment that you are most concerned about, etc.; Linked or universal customers can also check the status of their account assets and statements.
Wait. Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"
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Hello, Chinese Life Insurance can inquire about the progress of claims in the following ways: 1. You can contact the exclusive ** person, assist the ** person who claims the claim, provide policy information, claim matters, and inquire about the progress of the claim through the salesman's exclusive system. 2. You can call the customer service of the insurance company**, transfer to a manual agent, and provide the claim number to inquire about the progress of the claim.
3. You can go to the counter of the customer service center of the insurance company and provide your ID card, policy information and claim number to the staff, and you can check the progress of the claim through the counter. 4. You can log in to the Chinese Life Insurance app, and then click My Claim on the home page of the app's missing page to check the progress of the claim.
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1. Call the national service hotline 95519;
2. Or contact your Rock Raid Insurance Service Staff.
3. Online inquiry:
Select the "Auto Insurance Coverage Claim Inquiry" function;
Enter the policy number and the number of the insured's ID;
Click on "Inquire about Claim Information".
Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"
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** "Chinese Life Insurance" app on your mobile phone and log in to the app; Step 2: Click "My Claims" on the homepage of the app; Step 3: Enter the mobile phone number or user name, ID number and email address, and then enter the password, click the "Login" button to log in to your personal account.
Step 4: Click on the specific case to view the progress of the claim, and you can know the operation date and processing time of each link (such as the case has been filed, closed, and paid). And by entering the "Claim History Query", you can also learn about the status of closed cases.
It is very convenient to accompany the bridge digging this way of inquiry. In addition to checking the progress of the claim through the APP, you can also call the customer service ****95519 of Chinese Life, and apply to the customer service staff to check the progress of the claim through manual service; Or log on to the official website of Chinese Life to inquire; Or you can directly bring your ID card and insurance policy to the nearby Chinese Life Insurance Company sales department to find staff to check the progress of the claim.
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3-5 working days below RMB.
3-7 working days for 10,000 RMB.
RMB above 5-10 working days.
Chinese Life Insurance Reimbursement Process:
1. In the event of a risk guaranteed in the contract, if you need to settle a claim, you must first report the case.
2. The company's claims department or its own broker, after confirming that the matter is true, will require the policyholder to provide the following corresponding information.
1) Original insurance contract.
2) A copy of the policyholder's ID card (front and back).
3) A copy of the policyholder's bank card (front and back).
4) The original medical records of the insured are exhumed for outpatient (emergency) treatment.
5) The original certificate of diagnosis of the insured (issued by a medical institution with a seal) 6) A copy of the insured's hospitalization record and the original discharge summary.
7) Original pathology report of the insured.
3. Before the review, you will also be asked to fill in the reason and process for medical treatment before submitting it to the branch.
4. Finally, submit Sun Sanchun to the head office to determine the financial payment after the compensation.
5. Finally, the contract will be returned and the claim payment will be paid into the beneficiary's account.
Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"
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Summary. Chinese Life Claims Inquiry.
Step 3: Enter your mobile phone number or username, ID number, email address, and then enter your password, click the "Login" button to log in to your account. Step 4:
Click on He Yinhui's specific case to view the progress of the claim, and you can learn the operation date and processing time of each link (such as the case has been filed, the case has been closed, and the payment has been answered). And by entering the "Claim History Query", you can also learn about the status of closed cases.
1. You can pay attention to Chinese life.
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