What should I do if my Samsung Note2 can t connect to the Internet?

The phone cannot access the Internet with mobile data, and the Samsung Note2 mobile phone is generally recommended to do the following:

1.Swipe down the top curtain of the screen to turn on mobile data. 【Tips】The SIM card needs to be activated for Internet service.

3.Try a different SIM card or a different time period to troubleshoot network issues.

4.Upgrade your phone to the latest version.

5.If it doesn't work, please back up the data in your phone and restore the machine to factory settings.

If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.

Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: please log in to Samsung's official website - click on the upper right corner of after-sales service - click to find Samsung Service Center - select the product you want to inquire about and the province and city where you are located to search.

The first trick, turn off and restart the Wi-Fi connection to surf the Internet with the mobile phone, the phone will retain a network IP address assigned by the Wi-Fi connection, it will be applied to the current Wi-Fi, if there is no address conflict, there is no need to worry, if there is a conflict, you have to close and restart the Wi-Fi connection.

Here's how: Open the phone menu, enter the "Settings" bar, select "Wireless & Network Settings", enter the "Wi-Fi Settings" item, select "Turn off Wi-Fi" in the new window, and after completing the shutdown operation, re-enter the item and select "Turn on Wi-Fi" to restart the Wi-Fi connection.

The second trick is to ignore the networkIf the above method does not work, you should choose to let the Android device ignore the network and add it again.

Here's how: Move outside the coverage area of the network you want to ignore, select Ignore network, return to coverage, wait for the network to automatically appear, and then enter the network password to log in again. This way the Android phone should be able to get the new address and be working properly.

The third trick is to check the Wi-Fi passwordNormally, the Wi-Fi password should be changed regularly; However, when the network makes such an adjustment, the phone does not update automatically!

Here's how: Update the password of your Wi-Fi manually.

Fourth, check the Wi-Fi advanced settingsIf all the above methods fail to solve the problem, the next thing to do is to enter the advanced settings of the Android phone Wi-Fi to set the relevant settings.

Here's how: Open the phone menu, enter the "Settings" window, select "Wireless & Network", enter "Wi-Fi Settings", then enter the "Advanced" option, enter "**Server Settings", confirm that the Android device is not using **server, if you find the IP address or domain name in the ** section, delete it, you can solve the Wi-Fi connection failure.

Fifth, there is another solution to set a static IP address is to set a static IP address for Android devices. This indicates that there may be an issue with DHCP address assignment on the router that the user needs to connect to, or that the device has been given the wrong address. In order to set a static IP address, you need to enter the information (IP address, gateway, subnet mask, DNS, etc.) in the static IP address setting field.

The only problem with setting a static IP address is that it will work on all Wi-Fis, so this method can only be solved if the user is only connected to one Wi-Fi.

Sixth, turn off the Wi-Fi hibernation policyIf Wi-Fi often has problems, users should try to set the Wi-Fi hibernation policy to never, to see if the problem will go away, if the policy is set to never, the power consumption will increase, but from another point of view, this will also make the Wi-Fi connection more stable.

Actually, it's that simple