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You can use the computer directly...
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Hello, thank you for choosing Lenovo products. A factory reset should be a safe operation, and there should not be the inability to install the software that you mentioned. If you have rooted, flashed and other operations on your mobile phone before restoring factory settings, it is not excluded that the system abnormalities caused by these operations cannot install software, and you need to go to the site to flash the machine.
1. Check whether the device and firmware system are compatible with the application, if adapted, you can try to directly ** to the computer, and then install it on the mobile phone. If the operating system version is too low, many applications cannot be installed and used.
2. Check whether the memory space is full, if the memory is full, please release the memory space before installation.
3. If you want to update the software, please uninstall the old version and reinstall it.
4. Check whether the software installation package of ** is correct and whether it is suitable for Android system. APK format installation package, whether the data package is complete, third-party software has a certain probability of incompatibility and instability, it is recommended that you can try several more versions through different channels.
5. After restoring the data to factory settings under the backup, try to install again**, if it still can't be installed, it is not excluded that it is caused by system abnormality, and it is recommended that you send it to a nearby Lenovo service site for flashing processing. Inquire about authorized maintenance sites on the official website.
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Hello, in this case, it is recommended that you go to the local service station for inspection and repair.
Hope the above answers can help you o( o
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Have you clicked on the permission to install unofficially certified third-party software?
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We apologize for any inconvenience this may cause.
2.Please try to install other software, if other software can be installed and updated normally, it should be that this software is not compatible with the matching device system, it is recommended that you change the software version or install other software of the same type;
3.Lenovo A788T supports storage space switching, please switch to other memory cards in Settings - Storage, if it can be successfully improved, it is recommended that you format the original storage space data backup;
4.If the above operations still cannot be improved, it is recommended that you back up the fuselage data for factory reset.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from Monday to Sunday 9:00-18:00, except holidays, the stations will be slightly adjusted according to their own operations.
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Hello, the default software installation method of A798T system is internal memory card, which cannot be changed to external memory card.
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The software I installed 360 often reminds me to move to the external card.
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Which store did you install it from? You can set the installation path.
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With 360, the software in the software manager can be moved.
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