What is the reason why the phone Lenovo A789 is charging slowly?

Dear Lenovo mobile phone users, hello!

According to the description, it is recommended that you first try to change to another charger that can be adapted normally to charge and test whether it is a problem with the data cable. Or it may be caused by abnormal system battery-related metering data, it is recommended that you try to back up the important data of your phone (contacts, text messages, etc.), and then restore it to factory settings to see if it can be improved.

If the problem persists, it is recommended that you take the time to go to the local Lenovo after-sales service site and let the engineer help detect and solve it, or it may be caused by an abnormal mobile phone data cable interface, battery failure, or an abnormality in the power management IC part of the motherboard. You can log on to the official website to check the address.

If you have any other doubts during the subsequent use of the mobile phone, you can also log in to the "Lenovo Official Lewen Bar" to pay attention to the latest netizen consultation for reference. Have a great day!

1.It is recommended to remove the power supply, restart the device and try to charge it again, and do not rule out the abnormal operation of the program in the device.

2.Please replace the charger and data cable to try to charge first, it is recommended to use the original charger and data cable;

3.If possible, it is recommended to replace other batteries for observation, and the failure of the battery itself cannot be ruled out;

4.If the replacement is invalid, the system may be abnormal, and it is recommended to back up the data to prevent the risk of data loss and try to restore the factory settings.

If restoring the factory settings still can't solve the problem, it is recommended to go to the Lenovo maintenance site for testing and maintenance in time.

Hello. According to your description, probably.

It is caused by the loose or abnormal tail plug of the mobile phone, because we cannot understand your personal usage remotely, and we cannot make direct guesses, it is recommended that you go to the Lenovo after-sales maintenance site for specific detection and treatment.

You can visit the query nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

1. Please use the original charger and data cable for charging, if the original accessories are charging, you can replace other adaptable chargers or data cables if possible, in order to rule out the abnormal cause of accessories;

2. It is recommended that you try to change the charging environment to avoid unstable voltage and current;

3. If you are powering on the phone for charging, please close the background program or restart the device for comparison, it is not excluded that the background program will consume more power;

4. It is recommended that you compare the charging in the standby state or the shutdown state to avoid charging the model while operating, which will generate the corresponding power consumption during operation, so as to prolong the charging time;

5. It is recommended that you back up the fuselage data to avoid data loss, and then try to restore factory settings to eliminate the impact of system abnormalities.

If it cannot be improved after resuming operations, it is recommended that you go to the local site for specific testing and treatment in time.

Hello, sorry for the inconvenience.

We recommend that you perform the following troubleshooting attempts: If the charging page does not display and the charging function is faulty:

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended that you can replace the charging cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal;

3.If you have other batteries, it is recommended to try to replace them, and it is not ruled out that the battery is caused by failure.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

You can visit the official website for inquiries:

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

The data connector on the mobile phone is stained with dust, oxidized, the resistance increases, and the input power decreases.

Lenovo mobile phone is of this quality, eat a trench and grow a wisdom. Buy more from first-tier manufacturers.

You take it to Lenovo after-sales inspection, and the phone is guaranteed for one year.

Hello, according to the situation you described, it is recommended that you back up your data first and restore it to factory settings. If you can enter the system normally, you can find the factory reset option in the system settings.

If you are unable to enter the system, perform the following "Double Wipe.""Operate by pressing and holding the "Power button + volume plus or minus" at the same time in the shutdown state"Enter the recovery mode and execute "wipe data." respectivelyand "wipe cache....", restart your phone.

This situation does exist, my plug in the original charger will not, but once you change someone else's charger head or connect to the notebook, there will be the problem you said, because this problem has always existed, if it is the first case, you can go to the after-sales service to change the charger, the second case, whatever, anyway, the screen is locked, not afraid of it messing around, hehe, just connect to the computer and can't use the mobile phone, I hope my answer can provide you with a little help, thank you for adopting.

Mine won't, it's also A789, there's no problem with plugging in the computer and charging head, you can try to uninstall all the useless software, in the factory reset, see if it can be solved.