What s going on with my Lenovo A789 not charging, it s been two hours, and it s still five percent

We apologize for the inconvenience.

We recommend that you perform the following troubleshooting attempts:

a.The interface does not show charging, but the actual charging function is normal, you can check the battery status, power and other information in the "System Settings About Phone - Status Message", if this is the case, it is recommended that you back up the body data for a factory reset attempt;

b.The interface does not show charging, and the charging function is indeed faulty:

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended that you can replace the charging cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal;

3.If you have other batteries, it is recommended to try to replace them, and it is not ruled out that the battery is caused by failure.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment. You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

The data connector on the mobile phone is stained with dust, oxidized, the resistance increases, and the input power decreases.

Lenovo mobile phone is of this quality, eat a trench and grow a wisdom. Buy more from first-tier manufacturers.

You take it to Lenovo after-sales inspection, and the phone is guaranteed for one year.

Normal, it doesn't matter.

It's just that you must have played hard before, playing until the phone's battery is less than 6% or even automatically shuts down before charging.

Just pay attention next time.

We apologize for any inconvenience this may cause and affect your use.

Cause of stagnation of power value during charging:

a. Charging with non-original charger data cable;

b. Charging circuit failure;

c. Aging of battery;

d. The system is abnormal or the system power display is abnormal;

Solution: 1. Use the original charger and data cable to charge in the normal circuit.

2. Close the background program or restart the phone;

3. Standby charging (try not to charge while using) or turn off the charging attempt;

4. Try to replace the original battery (this step can be skipped if there is no original battery).

5. It is recommended that you back up your data (contacts, text messages, **, etc.), then go to your phone's settings (settings), select backup or reset, and then choose to try to restore factory settings.

6. Bring the charger data cable and mobile phone to the local official maintenance site for testing.

Lenovo Authorized Repair Site Query:

Be sure to use a charger, and it's standard.

Also, when charging, the screen must be turned off and charged.

Do you use the universal charge battery or do you just use the phone without turning it off? If the universal charge is not good, it is recommended that you use a direct flush, which is fast, but be careful not to flush for too long, or it is not good for the mobile phone battery.

Turn the power on and off again, change the power supply, and see if the power adapter is suitable.

Mine also has the same problem as you, very distressed, can you fix it?

Mobile phone problems, my A750 is like this, I bought a new battery for 16 hours and couldn't rush it, Lenovo's mobile phone is so problematic.