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Anonymous users2024-02-06Please press and hold the power button for more than 10 seconds to force restart and try, and then charge for 20 minutes to try whether it can turn on, if it still doesn't work, it is recommended to double clear the phone, double clear will lose data, press the power button + volume up button at the same time in the shutdown state to enter the recovery mode to clear all data to solve, select wipe data factory reset, and wait for the interface to jump into and click yes, after completion, return to the original interface, press reboot system now Restart your phone immediately, it may be a little slow to turn on the phone for the first time, please be patient. If it still doesn't work, it is recommended to go to the after-sales service, the address of the after-sales service center and ** can enter the home page of the vivo official website - service - outlet inquiry - inquiry.
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Anonymous users2024-02-05Scenario 1: The screen does not turn on when the device is turned on, and the device does not vibrate or react.
Check whether the battery is sufficient, charge the device for more than half an hour, and try to turn it on again;
If the device gets stuck, dropped, or liquid ingress, please take the device to a service center for further service.
Scenario 2: When the device is powered on or forced to restart, the screen does not display.
If the device vibrates but the screen is still black, it is more likely that the screen is faulty, please bring the device to the service center for further maintenance.
Force Restart Method:
Tablet, FunTouch OS and subsequent models: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;
Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);
FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.
Scenario 3: When the computer is turned on, the screen is displayed and cannot enter the desktop.
Force restart the device to try to resume use, how to do it:
1. Tablet, FunTouch OS and subsequent system models: Press and hold the "Power Button" + "Volume Down Button" for more than 10 seconds at the same time;
2. Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);
3. FunTouch OS previous system models: Press and hold the "power button" for more than 12 seconds.
Try to repair the system through the "System Repair Limb Defect Mode".
How to operate: When the device is powered off or restarted, press and hold the "Power Button" and "Volume +" 3 at the same time for 10 seconds before the screen turns on, until the screen displays the word fastboot and then release the button.
Press the volume down button to move the cursor to "Enter Recovery", press the "Power Button" to confirm the entry, until the screen displays the word recovery, and the device has entered recovery mode.
In the recovery mode interface, select "Install System Software", and then select "Update the latest version online", and repair the system according to the prompts.
If the above methods do not solve the problem, it is recommended to bring your mobile phone to a nearby service center.
Get help. <>
Note: In order to save valuable time, it is recommended that you call the service center in advance** to confirm the service center business hours, whether the spare parts inventory is sufficient, etc.
The Android version is usually the lock screen password of the mobile phone, and you can enter the lock screen password. If there is a default password, it is usually 0000, or 1234, and the six-digit password is 000000, 123456, or 888888. In addition, some models need to set a separate password by yourself, and the password is only known to you. >>>More
If you forget your vivo password, if your vivo account has a password or email address, and the mobile phone number bound to vivo is still in use, you can try the following methods: >>>More
Set it up, Step 1Turn on the power supply, and then plug in the network cable, plug the line into the WAN port (usually the blue port), and then connect with the computer network cable just plug in which LAN port, after doing these jobs, then you will see that there is an address and account password behind the router, after connecting, enter the address you see in the router in the browser, generally of course, if you are using ** online Internet access at home, then you have to prepare an additional modem, commonly known as "cat"). >>>More
If the phone is restored to factory settings, you can directly check the end of the phone in the settings of the phone. Version Information page, click Factory Reset.
If you are using an OPPO phone, you can set it up as follows: >>>More