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I believe that many people have had the experience of eating foreign objects when eating in restaurants, including flies, hair, plastic and other things, so how to defend their rights in this situation, and introduce their own experience.
Tools Raw materials.
Restaurant. Method steps.
The first time you eat flies, you should call the waiter and the boss of the hotel to explain the situation in person, and in most cases, the hotel compromises and waives the order.
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If it causes diarrhea and other uncomfortable symptoms later, go to the hospital for medical examination, and the restaurant should be responsible for the end, so you should leave evidence of dining in the restaurant, including catering invoices, **, **, etc.
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According to the regulations, if you eat a foreign object in the food, you need to compensate the consumer twice, which does not mean double the consumption of the whole table, but double the compensation for individual dishes with foreign objects.
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In the event that the store cheats and does not compensate, you can complain to the local consumer association, industry and commerce, health and other departments about the problem and ask for intervention.
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After not eating a fly, the lion opened his mouth and demanded that the store compensate the exorbitant amount, which is really not a wise move.
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What should you do if you eat in a restaurant and you don't happen to have flies all the time?
People who often eat out, especially those who eat in some small restaurants and small food stalls in summer, will have this experience to a greater or lesser extent: eating vegetables and finding flies inside, this is actually a small thing, no big deal.
If I encounter this kind of thing, even in a larger hotel, I will inform the waiter as soon as possible and let them deal with it, as long as they have a good attitude and introduce remedies in time, I think I will generally get by and will not be too difficult for them. Most of the restaurants also immediately remove the food with flies and put on a new plate, or treat the dish as a free order.
Of course, in strict accordance with the regulations, if the dishes and drinks are found to be contaminated by foreign objects, consumers can ask the store to compensate twice, but this compensation is only limited to the contaminated dishes and drinks, not the whole table.
Some people encounter such a thing, they will have to be unforgiving, and they have to ask the store to compensate the whole table of dishes or give the whole table of dishes free order, which is obviously unreasonable, and even worse, make a big fuss, so as to shout at the waiter, and use the waiter to play prestige, I think this is very undesirable and out of proportion.
Having said that, if we encounter an unreasonable store that neither compensates nor apologizes, then we as consumers do not need to swallow our anger and give up, we can pick up the law and complain to the consumer association, industry and commerce, health and other departments.
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It's very easy to solve this problem, because I have also opened a restaurant before, and I also make pasta and ravioli, you know? It was going to put seaweed in the wonton, and I bought seaweed for 30 yuan in the market at that time, and there were hundreds of grams, right? It's all dried vegetables, but there's a lot of nylon rope in the seaweed, and I didn't notice it at the time.
I was also a novice when I first opened the store, I really didn't know there was something in it, so I tore up the seaweed and put it there, but what, all the soup was ready, the wontons were put in, and it was served to the table for the guests to eat, and the guests said that it tasted very, very good, but the only embarrassment was that the guests said, what do you think this is? Fine green nylon rope, made my face very, very red, really embarrassed, I was directly clear that he was exempted, and gave him a new one, but that's how to do it, but also lost the source of customers, that person has not come back since eating this wonton, because our quality is not good, the taste is good, but there is no effort in fineness, so the most important thing to do is to grasp a fine problem.
As a person who makes food, you must clean your own hygiene, regularly disinfect and sterilize, kill cockroaches and flies, only in this way can you ensure that your food will not enter some flies, mosquitoes, cockroaches, etc., only by doing it carefully, it will solve this problem well, and will not make the same problem in the future, because each of us is not a perfect all-round person, only in the mistakes to improve, will have a bright future. Come on!
As a catering person, we must grasp a principle that is to do business first of all, and only by doing a good job can we do a good job, which is very crucial. The threshold of catering is not high now, but it is really not easy to really do a good job, let's see how those successful people around him do it? Definitely people will do a good job in business, catering people must know how to innovate, must make the best works, to ensure that every day is the same, every day is bright, you will definitely make a lot of money, you will definitely make money, at the same time, that is, make friends and make money, so why not?
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In summer, when there are the most flies, the general sanitary conditions and protective conditions of the restaurant are not very good, and sometimes it is difficult to eat flies occasionally. You can find the boss to theorize, or put forward rectification suggestions, Bi Mian This matter happens again, just change the meal, don't make a big noise, and solve it peacefully.
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Communicate with the boss, the boss who will do business normally should give you a free bill or take the initiative to compensate, if the boss has a bad attitude and resolutely does not compensate, if you are not satisfied, you can call the Health Bureau** to report him.
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If a restaurant eats flies, you can complain to the owner and make a claim against them, remember to leave evidence.
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Usually ask the boss to redo it. But he was advised to do a good job of environmental sanitation in the future.
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What to do if I eat flies when I eat in a restaurant, I will take the initiative to put down the fast child and stop eating, and I will not let the boss change the dishes, but I will never go to this restaurant to eat again, because their hygiene facilities are good, and they don't really treat customers as God, so I won't go to eat again.
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Talk to the boss. Tell him.
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Summary. First of all, the first thing is to apologize to the guest very sincerely, and remove the dish with flies to the workbench (don't be busy serving, because if you serve it, the customer may think that you threw the flies away and brought them back to me as they were.) Ask the guests for their opinions on whether to make a new one or replace it with something else, and then take the initiative to give the guests a discount, send a fruit plate or snacks and other comforts, pay close attention to the guests in the follow-up service, and give the best service.
What to do if a customer eats a fly in the store?
First of all, the first thing is to apologize to the guest very sincerely, and remove the dish with flies to the workbench (don't be busy serving, because if you serve it, the customer may think that you threw the flies away and brought them back to me as they were.) Ask the guests for their opinions on whether to make a new one or replace it with something else, and then take the initiative to give the guests a discount, send a fruit plate or snacks and other comforts, pay close attention to the guests in the follow-up service, and give the best service.
If the guest is still not satisfied with this treatment, and is emotional, loud, it is very easy to affect the surrounding guests to eat, and let other guests have a great deal of favor towards your hotel, then you can invite the guest to the office to sit down and negotiate (such a benefit is not to affect other guests, more to reduce the adverse impact on the hotel to the minimum), the general guest is just to get more compensation, or even want to be exempted, then the national consumer rights protection also has clear provisions on this, The hotel only needs to pay 10 times the cost of the dish (the dish in question).
The customer called 315**.
If the customer calls ** to the consumer association to complain, the customer will receive compensation for the problem dish, as well as a compensation of up to 1,000 yuan.
If you complain about the local industrial and commercial bureau, you will definitely come to trouble, fine, suspend business for rectification, and if you do not cooperate well, your business license may be revoked. It's best to discuss it with the guests to solve it, don't make a big fuss, it will definitely have an impact on your business.
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Summary. Hello dear, I'm glad to answer your questions. If a customer eats flies in the store, he can actively negotiate with the customer to solve the problem, give the customer a free order and give a coupon in the store.
Hello dear, I'm glad to answer your questions. If the customer eats flies in the store's jujubes, he can actively negotiate with the customer to solve the problem, give the customer a free order and give a coupon in the store.
The guest said that there was a fly in the delivered meal, and the 12 yuan meal, is it reasonable for the guest to ask for 300 compensation?
Dear, this one is reasonable.
If the customer learns that Sun Chu's flies are eaten, he can ask for a refund and ask for ten times the compensation of **. If a customer eats a fly, he can claim compensation of ten times the price or three times the loss, and if the amount of compensation is less than 1,000 yuan, it is 1,000 yuan.
Basis: Article 148 of the Law of the People's Republic of China on the Safety of Rotten Articles and National Food: If a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer. Hungry finger fluid.
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Question 1: What is the best solution for a restaurant with a lot of flies? How can the chicken be sprayed!! These people certainly haven't opened a restaurant. It's useless to spray, the smell of medicine dissipates and the flies will come back, and they can't be killed.
Dude says that your store is hygienic, but there are still so many flies, which proves that there is a certain problem with the location of your store. Look around and you'll be surrounded by public toilets or places where flies congregate like dumpsters and sewers.
If it is difficult to do, only with the help of curtains and screens, if conditions can be set up double doors, and indoors can be set up with fly killers.
Question 2: What should I do if there are a lot of flies in the restaurant? The bait flytrap has a better effect, clean and hygienic. **Yes, you can buy it for more than a hundred. You can manage 50 square meters, and you can buy one or two in a small restaurant.
The effect of the fly killer is not very good, the light is good during the day, the flies can't find the purple light, and they see it at night, but the flies are generally inactive at night, so the effect of the fly killer is not good.
Question 3: What should I do if there are too many flies in the restaurant in autumn It is normal for there to be too many flies, and it is a restaurant, there is a lot of kitchen waste, and there is a lot of food. Most restaurants will feel more wet, so it is very normal to say this.
You can solve it like this: open the windows for ventilation, clean up the food waste, and use the Hengjia food waste grinder to dispose of the food waste. Keep it free of kitchens and keep it ventilated.
The most important thing is to be clean.
Question 4: How to get rid of flies in restaurants? The hotel is more troublesome, can not be sprayed with pesticides, can only use environmental protection flytraps, my family has in use, the god servant brand, very effective, now one is gone.
Question 5: Is there an effective way to get rid of flies in the hotel? 5 points Tobacco fly control.
Peel off the cigarettes, take the shredded tobacco and burn it in the pan, grind it into fine powder, add a small amount of sugar and minced fish offal. After mixing well on paper, place in a place frequented by flies. Flies can lose the ability to fly after ingestion.
Orange smoke division.
Put the dried orange peel in the porcelain plate and light it, with the help of orange fragrance and orange smoke, it can not only prevent colds, increase the indoor aroma, but also drive away annoying flies.
Spicy Ding Method.
Put spicy and sexual-smelling foods such as green onions, garlic, and shallots near the fish and meat that are about to be fried, and flies will not dare to approach.
Furacillin + sugar.
Furacillin is a light yellow powdered drug, which has an inhibitory and killing effect on a variety of bacteria. In order to prevent flies from eating, you can stir an appropriate amount of white sugar and other table sugar with the powder, and if necessary, add an appropriate amount of water to mix the two evenly. Then put it in a place frequented by flies, induce it to smell the sweetness and lick it, which can cause it to die of poisoning.
Tips for repelling flies:
1.Put more chopped green onions, shallots, and garlic in the kitchen, so that flies dare not bite;
2.Spray some vinegar indoors and keep flies away;
3.Put tomatoes indoors, and flies are scared and run quickly.
There is also the purchase of instruments and ultrasound to repel flies, but the cost is higher.
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01 When eating flies in a restaurant, the first thing you should do is to take out your mobile phone and take a picture** to leave evidence. Then check to see if there are flies in the other dishes as well.
02 After the search is completed, call the waiter to come and inform the waiter that there are flies in the dish. Usually at this time, the waiter will take the dish away, and then go to the leader to ask for the next treatment plan.
03 Generally, the hotel's way to deal with flies in the meal is to either send you another plate of the same dish, or give you a dessert, or give you a refund of this part of the meal price, or even all the meal money in this meal is free.
04 But no matter what the hotel does, the most important thing you should do after eating flies is to go to the hospital to check whether your physical condition is affected.
Keep the room clean, dry and ventilated, there are very few flies, if there is a basin of laundry water left over from washing clothes in the fly gathering place, it will definitely attract a lot of flies, you can drown them, and finally pour out the water on the line, clean and labor-saving. You can't kill all the flies with a gunner, and it's not good for your health, so you have to cover the food before using it, and wait for at least 20 minutes after spraying before you can enter the room, you can turn on the fan to spread the gas as much as possible. Sticky fly boards are useful, but keep them high enough to keep them out of the way. >>>More
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There are many practical methods, but different situations have different solutions, I recommend you to read the article "Zheng Lijin's small restaurant turnaround experience", there are a lot of ready-made and effective experiences, go and take a look, I hope it can help you. I won't say more, I hope my answer will help you solve the problem.
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