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In the case of inability to type, most of them are due to the abnormality of the input method software itself. You can go to the system settings--- app--- all --- Sogou input method, click "Clear Data" operation, and then try to use it.
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Click on the mobile phone information and then press and hold the place where the typing comes out of an input method You click on the input method You can type by clicking on the input method Otherwise, you don't have an input method You can use the mobile phone 360 assistant **A Anyway, my mobile phone is like this You can see if it's okay If it doesn't work, go to the mobile phone store to see.
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Hello! In order to solve your doubts easily and quickly, the problem needs a professional engineer background query about the internal data, and then solve the problem through the machine confidence, it is recommended that you contact Lenovo after-sales, after-sales ** consultation:
Other questions can also be compared in the two forums, the idea forum.
Think Forum.
Hope it helps, thank you.
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What is the cause of this? What the situation. Is it a black screen or a stuck machine. Be specific.
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Hello, sorry for the inconvenience.
If you can't input normally in all interfaces, it is recommended that you refer to the above path to clear the input method, and it is also recommended that you update the input method application through the music store or install other input method software (such as Sogou input method, iFLYTEK input method) to try;
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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According to the description, it is recommended that Sui Lao refer to:
1. Restart the phone for observation;
2. Verify whether all interfaces can not be opened or some interfaces cannot be opened, if all interfaces cannot be opened, it is recommended to enter the system settings - application, find the input method to clear the data cache, re-set as the default input method, you can also try other input methods;
4. It is recommended to update the device to the latest version through the system settings - all settings - about the mobile phone - system update, and it is recommended to back up the fuselage data to try to restore the factory settings operation, and back up some important and files stored in the fuselage before the recovery operation, such as text messages, contacts, **, software, etc., so as not to cause unnecessary losses;
If none of the above can be improved, it is recommended to contact the nearest Lenovo site for testing.
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We apologize for the inconvenience caused by the use of the company.
According to your description, since we do not know the specific situation of your mobile phone, it is recommended that you describe your specific situation in detail, so that we can better help you.
1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data and try to restore the factory settings;
2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually 9:00-18:00 from Monday to Sunday, except holidays.
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Lenovo mobile phones have a whitelist function, and strange numbers can't be called, so let's set up a black and white list.
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Factory reset really can't try, only go to the after-sales service, it's a problem with the system software.
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